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Saffana Hôtel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Saffana Hôtel

Lobby sitting area
Breakfast, lunch, dinner served; local and international cuisine
Lounge
Front of property - evening/night
Family Room | Desk, blackout drapes, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Route 3, Douala
  • Douala Grand Mall
    15 min walk
  • Eko Market
    7 min drive
  • Pizzeria Le Sorento
    4 min drive
  • Douala (DLA-Douala Intl.)
    3 min drive

Room options

View all photos for Family Room

Family Room | Desk, blackout drapes, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, free WiFi

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Desk, blackout drapes, free WiFi

Economy Room

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Comfort Room | Desk, blackout drapes, free WiFi

Comfort Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Room

Elite Room | Desk, blackout drapes, free WiFi

Elite Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Best Western Plus Soaho Douala Airport

Pool
Free airport shuttle
Kids pool
Parking included
4.4 out of 5, Excellent, (76)
The price is $112
per night
$146 total
includes taxes & fees
Jan 10 - Jan 11
Best Western Plus Soaho Douala Airport

About this property

Saffana Hôtel

3-star Douala hotel close to Douala Grand Mall
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, a meeting room, and concierge services.
Saffana Hôtel offers 70 accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with premium satellite channels. This Douala hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

Saffana Hôtel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: XOF 3000.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Saffana Hôtel DOUALA
Saffana DOUALA
Saffana
Saffana Hôtel Hotel
Saffana Hôtel Douala
Saffana Hôtel Hotel Douala

Saffana Hôtel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 7 out of 48 reviews" "
Rating 4 - Poor. 7 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danail

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located nearby the airport. My flight was delayed and arrived very late but they were waiting for pick me. Breakfast is good
Stayed 1 night in Sep 2024

10/10 Excellent

EMMANUEL

Liked: Cleanliness, amenities
It was great experience
Stayed 1 night in May 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Tambe Harry

Liked: Cleanliness, staff & service
I will like the owners to add windows in rooms that are airlock like 213 where I spent a night
Stayed 1 night in May 2023

10/10 Excellent

Chu

Stayed 3 nights in Apr 2023

4/10 Poor

Samson

Business traveler
Disliked: Cleanliness, property conditions & facilities
Fair
Acceptable
Stayed 1 night in Nov 2022

10/10 Excellent

CYRIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and enjoyed the great food served at the restaurant.

4/10 Poor

ibrahim sani

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Their airport taxi, reception and restaurant are good
Stayed 2 nights in Jun 2022

10/10 Excellent

CHU

Liked: Staff & service, amenities, property conditions & facilities
Customer service was excellent. Cleanliness of hotel is appropriate. They have breakfast every morning. It was a comfortable stay.
Stayed 4 nights in Apr 2022

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with Saffana
It was great for a small older hotel. Service was good. Very polite and knowledgeable in hotel and restaurant management. Although l speak french, l refused to as a test. I was impressed by their bilingualism.
Stayed 1 night in Jan 2022

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2021

6/10 Okay

Chris

Near to the airport
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their pick up services. The guy was there on time and waited for me to finish with all the procedures at the airport. Very friendly staff which made my stay so pleasing. Thanks for your services
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed at Saffana hotel for 3 weeks with my sons and we had a terrific experience at this facility. The staff was very polite and quick to address any concerns. The bedrooms were cleaned daily, breakfast was delicious and we felt safe the whole time. This is the third time I am staying in this hotel and I will recommend it to anyone traveling to Douala . I will definitely stay in this hotel again and again
Stayed 19 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Reichley, Boston, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for the price, i will stay there again. Staff is cautious placement is good. Restaurant drinks are over priced for the location. Overall hotel is clean.
Stayed 2 nights in Sep 2018

4/10 Poor

Aurel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away from it
First, they couldn't find my reservation and asked me to pay in cash, way more than what I paid on Hotels.com Then, I got robbed at the tip of a knife. The receptionist, Mary (Marie) was horrible every time I had to interact with her. And I almost forgot, tiny young roaches
Stayed 1 night in Dec 2017

8/10 Good

Viviane aimee

Stayed 1 night in Jul 2024

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel sympathique et a l'écoute des clients
Stayed 1 night in Jan 2024

8/10 Good

Djimalbaye

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
J'ai aimé le service la tranquillité la sécurité ce n'est pas un 5 étoiles mais pour la qualité et le prix c'est très bon.
Stayed 1 night in Oct 2023