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The Claremont

4.0 star property

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Photo gallery for The Claremont

View from room
Lobby sitting area
Bar (on property)
Beach nearby
Memory foam beds, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Loch Promenade 18, Douglas, IM1 2LX
  • Douglas Beach
    ‪1 min walk‬
  • Manx Museum
    ‪5 min walk‬
  • Gaiety Theatre
    ‪6 min walk‬
  • Isle of Man (IOM)
    ‪18 min drive‬

Room options

View all photos for Business Room, Sea View

Business Room, Sea View | Memory foam beds, in-room safe, desk, blackout drapes

Business Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Single Room

Memory foam beds, in-room safe, desk, blackout drapes

Business Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Business Studio

Memory foam beds, in-room safe, desk, blackout drapes

Business Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Memory foam beds, in-room safe, desk, blackout drapes

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Memory foam beds, in-room safe, desk, blackout drapes

Business Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite

Business Suite | Memory foam beds, in-room safe, desk, blackout drapes

Business Suite

  • Sleeps 2
  • 1 King Bed

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About this property

The Claremont

4-star Douglas hotel with restaurant
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, dry cleaning, and a 24-hour front desk.
The Claremont offers 56 accommodations with safes and complimentary newspapers. Beds feature memory foam mattresses. 32-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. This beach hotel also offers multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests can use the health club at a partner property.

The Claremont is a smoke-free property.

A complimentary English breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Coast Bar and Brasserie - Overlooking the ocean, this brasserie serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Bulgarian, English, Filipino, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Coast Bar and Brasserie

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 11:00 AM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Claremont Douglas
Claremont Hotel Douglas
The Claremont Hotel
The Claremont Douglas
The Claremont Hotel Douglas

The Claremont Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 294 reviews
Rating 8 - Good. 117 out of 294 reviews
Rating 6 - Okay. 24 out of 294 reviews
Rating 4 - Poor. 5 out of 294 reviews
Rating 2 - Terrible. 5 out of 294 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Claremont is in a perfect location on the seaside in central Douglas. Stores and restaurants are within easy walking distance. Staff are friendly and efficient. Dinner as well as breakfast the next morning were wonderful. Room had a tub AND a walk-in shower!
Stayed 1 night in Nov 2024

10/10 Excellent

Ronda, Kansas City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Extremely helpful and friendly staff. The adjoining restaurant is wonderful.
Stayed 2 nights in Oct 2024

8/10 Good

Hazem

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel dining was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Steven Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Claremont is a great hotel, but the team running the service, housekeepers, bar and restaurant and management, ensure the overall service complements the building and accommodation. I would like to highlight the house keeping inparticular as a reason to book The Claremont. We booked a long stay and will not hesitate to do so again.
Stayed 9 nights in Oct 2024

8/10 Good

Clive

Could do with a evening restaurant appraisal as the food should have matched the high standards of the hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Gerald

Traveled with family
Liked: Amenities
Location was great. Breakfast included. Good restaurant on site
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I genuinely felt welcomed and I am extremely happy I stayed here
Stayed 1 night in Sep 2024

6/10 Okay

Jeanette

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you choose this hotel make sure that you are booked in a room to the front of the property, otherwise you will get very little sleep. The back of the hotel is very noisy with extractor fans and kitchen radios blasting late at night and early morning. All windows are obscured with plastic and can only be opened a little to provide fresh air. However that only makes the noise worse! Otherwise it could be a great hotel!
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for business with all the facilities I needed; helpful, knowledgeable and accommodating staff, good service and delicious food. No complaints!!!
Stayed 2 nights in Sep 2024

8/10 Good

Gill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Graham

Stayed 1 night in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel and great evening meal.
Smart hotel and great evening meal
Stayed 1 night in Aug 2024

10/10 Excellent

Skevi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service lacking but nice hotel
Very nice hotel well located. Restaurant staff excellent really nice service dinner food okay. Breakfast really good. Reception team well some of them don't seem to care about service. Rarely at reception you have to wait for them to come out of their little room. A few of them condescending and not interested in offering better. Working up a few times by noisy workstaff at the back of the hotel. Apart from that a nice hotel and as I say some stuff very very helpful especially in the restaurant
Stayed 3 nights in Jul 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Grace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Lovely hotel. Staff in the restaurant were incredibly helpful and friendly and deserve a special mention!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolyn, Chattanooga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, conveniently central.
Stayed 3 nights in Jun 2024

8/10 Good

Jan

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and worth it
This is a great hotel on the Prom and only a few minutes walk from the ferry terminal. The bed was wonderful and bathroom was nice and big. Included breakfast was one of the best we had on our trip! Top choice for our next trip to Douglas!!
Stayed 1 night in Jun 2024

10/10 Excellent

Isaac, Christiansburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Exactly as advertised.
Stayed 2 nights in Jun 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Royston, Manchester

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023