*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property will be renovating from October 7 2024 to November 7 2024 (completion date subject to change). The following areas are affected:
- Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Property Features
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 2497 square feet (232 square meters) include conference space. This Victorian hotel also offers a vending machine, a garden, and dry cleaning/laundry services.
The Empress Hotel is a smoke-free property.
- Daily
- Elevator
- Number of bars/lounges - 1
- 24-hour front desk
- Conference space
- Free breakfast
- Business center
- Meeting rooms
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Conference space size (meters) - 232
- Distance from property (ft) 164
- Luggage storage
- Distance from property (meters) 50
- Free parking nearby
- Free buffet breakfast
- Number of restaurants - 1
- Conference space size (feet) - 2497
- Snack bar/deli
- Street parking
- Ballroom
- Banquet hall
- Vending machine
- Total number of rooms - 104
- Television in common areas
- Number of floors - 4
- Wedding services
- Garden
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
Room Amenities
The Empress Hotel offers 104 accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with satellite channels. This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Desk
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Satellite TV service
- Free WiFi
- TV size: 40
- TV size measurement: inch
- LED TV
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Wardrobe or closet
- Toothbrush and toothpaste available on request
Parking
Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
The Brasserie Restaurant - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
The Piano Bar - This beachfront piano bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Handrails in stairways
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Payment types
Fees
Optional extras
- Crib (infant bed) fee: GBP 15.0 per night
- Rollaway bed fee: GBP 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staffed front desk
Contactless check-in is not available
Debit cards
Online penalty collection
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for GBP 15.0 per night.
- Cribs (infant beds) are available for GBP 15.0 per night.
Pet Policy
- Pets not allowed (service animals welcome)
Hotel Names
- Empress Hotel Douglas
- Empress Douglas
- The Empress Hotel Hotel
- The Empress Hotel Douglas
- The Empress Hotel Hotel Douglas
National Rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Hotel Reviews
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