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The Sefton

4.0 star property

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Photo gallery for The Sefton

Indoor pool
Reception
Interior detail
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

Map
Harris Promenade, Douglas, England, IM1 2RW
  • Douglas Beach
    ‪1 min walk‬
  • Tynwald
    ‪6 min walk‬
  • Palace Casino
    ‪12 min walk‬
  • Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Twin Beds (Atrium)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is $137 total
includes taxes & fees
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About this property

The Sefton

4-star Douglas hotel with restaurant
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center.
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
The Sefton features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Victorian hotel also offers a library, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Sefton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Bonzai - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Sir Normans - Overlooking the ocean, this bar serves dinner only. Open daily.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 4 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 223 out of 501 reviews
Rating 8 - Good. 173 out of 501 reviews
Rating 6 - Okay. 71 out of 501 reviews
Rating 4 - Poor. 18 out of 501 reviews
Rating 2 - Terrible. 16 out of 501 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the quiet and the good sleep that I got. The bed was marvellous and the view of the indoor garden
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter, Havant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at hotel very pleased
Stayed 7 nights in Apr 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

would highly recommend staying at the sefton we stayed in the atrium room which were very spoacius and comfortable bathroom was very good with walk in shower affording instant hot water large quuen bed with a firm mattress which suited our needs also a balcony which overlooked the indoor garden breakfast was excellent with buffet style menu food was tasty and always hot all the staff were very helpful and freindly especially sammie on reception will definitely stay again on our next visit
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Willian Neil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the balcony over the internal atrium was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 3 nights in Mar 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable I of M 1st stay

Was in a refurbished Atrium room. Was comfortable and fresh. However furniture table on balcony had bad cup stains which was a bit of a let down. Atruims currently being refurbished The hotel seems a bit dated in all as most of these grand hotels. Some Atrium balconies could do with a fresh coat of paint or a good scrub. Breakfast good selection as similar to most hotels I’ve stayed in but some hot selections not to my taste though. Asian restaurant inside was good and has a fine menu. Didn’t use Norman bar though. Hotel situated in right place on promenade with walking distance to tram or steam train and buses regularly outside.
Stayed 4 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that has some really good recent refurbs, great hotel bar and food and entertainment, breakfast as always fabulous 👌 We stayed in an Atrium room, lovely, would recommend 👍
Stayed 2 nights in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Room was very dated but comfy. Shower didn’t work.
Stayed 3 nights in Mar 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay home from home

I was staying on my own for business, they looked after me so well, nothing was too much trouble
Stayed 6 nights in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

ALAN

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Shaun

Stayed 3 nights in Feb 2025

10/10 Excellent

Sophie

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room. Nice and warm. Great bed and pillows.. Buffet breakfast excellent. We went off season and managed to use the pool, which is an unusual design and only 6 people allowed in the pool at same time so not sure how useful in the summer. We were with family - 6 of us, so we had pool to ourselves and the children loved it.
Stayed 3 nights in Feb 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, room comfort

Convenient stay on the island

Stayed in the older part of the hotel which was a little run down, but we had a spacious room, clean and comfortable. Breakfast was good, lovely view from the restaurant. Great location and staff really helpful.
Stayed 3 nights in Feb 2025

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Close to center of town
Stayed 6 nights in Dec 2024

10/10 Excellent

Arkadiusz Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, private, quiet swimming pool. Very comfortable room with see view.
Stayed 2 nights in Jan 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

We had a new upgrade room, everything good, suggested some minor changes
Stayed 3 nights in Jan 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy and very central for bars and restaurants. The hotel restaurant and bar were very good!
Stayed 1 night in Jan 2025