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The Sefton

4.0 star property

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Photo gallery for The Sefton

Interior
Indoor pool
Exterior
Interior detail
Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • Parking available
$127
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Harris Promenade, Douglas, England, IM1 2RW
  • Place, Gaiety Theatre
    ‪1 min walk‬
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Manx Museum
    ‪6 min walk‬
  • Airport, Isle of Man (IOM)
    ‪15 min drive‬

Room options

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Atrium)

Lobby

Twin Room, 2 Twin Beds (Atrium)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

The Sefton

4-star Douglas hotel with restaurant
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center.
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
The Sefton features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Victorian hotel also offers a library, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Sefton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Bonzai - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Sir Normans - Overlooking the ocean, this bar serves dinner only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 4 per night)
  • Limited onsite self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 262 out of 579 reviews
Rating 8 - Good. 199 out of 579 reviews
Rating 6 - Okay. 81 out of 579 reviews
Rating 4 - Poor. 20 out of 579 reviews
Rating 2 - Terrible. 17 out of 579 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, staff & service
The atrium room was spacious, spotless, well supplied with soft towels and toiletries. Good supply of tea, coffee, water and biscuits. Room was warm and bed comfortable. The desk staff and night Watchman , on arrival, were always welcoming and helpful.
Stayed 6 nights in Oct 2025

4/10 Poor

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool out of order rude reception staff dirty sheets
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Clive

Traveled with partner
Beautiful clean newly refurbished room - sadly the rest of the hotel is very dated. The Sauna hasn’t been reopened since Covid - yet is still advertised as a hotel facility. Wonderful staff - who aim to provide 100% Customer Service. Big shout out to the Reception Staff / Room Cleaners and Mark the Breakfast Waiter.
Stayed 7 nights in Oct 2025

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the ferry and local bars and restaurants. The rooms are spacious, comfortable and very clean. The atrium balconies were a surprise as that is exactly what they are, looking into a covered atrium so no actual outside windows. Breakfast was a buffet, well stocked and plenty of choice. Staff were very helpful and friendly, giving good advice on where to visit and eat.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Excellent breakfast to suit all tastes.Particularly enjoyed the fried bread!
Stayed 4 nights in Oct 2025

8/10 Good

Grant

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great first stay. Very welcoming staff on fornt desk
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Paul

Decent hotel, Limited parking.

Decent hotel, Limited parking.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Y
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathalie, Levis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault the breakfast, lots to choose from. The room was very clean and was very impressed with the size of the bathroom. All the staff throughout the hotel were super friendly. Would definitely stay there again
Stayed 3 nights in Sep 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big hotel on The seafront easy walks to the shops & restaurant's
Stayed 3 nights in Sep 2025

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very pleasant. The breakfast is delicious and a huge selection. Loved our stay!
Stayed 2 nights in Sep 2025

6/10 Okay

Janet

Traveled with group
Liked: Cleanliness, staff & service
Room looked out onto light well. Sometimes a faint smell of sewage. No in house dining and associated restaurant and bar not good
Stayed 4 nights in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Great breakfast, staff really good, lovely view whilst having breakfast. Hotel is very clean If you like to swim lengths, the swimming pool is not designed for it, due to the bottom of the pool sloping up on all four sides, if you just want to relax it’s perfect!
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room spotless and good choice at breakfast. Docking a single star as the atrium room in which we were staying did get quite hot, but there was a fan available to help offset that a bit.
Stayed 6 nights in Sep 2025

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable holiday.

Hotel was welcoming, clean rooms. All staff was very pleasant.We had a room overlooking the Aqua garden (instead of a sea view). A very pleasant outlook. The swimming pool is a weird design, slopes in from all sides. Breakfast was buffet style, with a good selection. On the first evening, we dined in the Bonsai Pan Asian restaurant, although not run by the hotel, it is accessible through the hotel lobby. We were celebrating our wedding anniversary, the food was excellent but a bit pricey.
Stayed 4 nights in Sep 2025

4/10 Poor

Sarah

Stayed 3 nights in Sep 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Sefton for our holiday in the Isle of Man.
Stayed 7 nights in Aug 2025

10/10 Excellent

sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Weekend at the Sefton

Stayed 2 nights in Aug 2025