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The Sefton

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sefton

Indoor pool
Interior detail
Lobby sitting area
Property entrance
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym

Explore the area

Map
Harris Promenade, Douglas, England, IM1 2RW
  • Gaiety Theatre
    ‪1 min walk‬
  • Douglas Beach
    ‪1 min walk‬
  • Manx Museum
    ‪7 min walk‬
  • Isle of Man (IOM)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Twin Beds (Atrium)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Empress Hotel

Breakfast included
Free WiFi
Restaurant
Business services
4.2 out of 5, Very Good, (780)
The price is $103
per night
$108 total
includes taxes & fees
Feb 13 - Feb 14
The Empress Hotel

About this property

The Sefton

4-star Douglas hotel with restaurant
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center.
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
The Sefton features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Victorian hotel also offers a library, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Sefton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Bonzai - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Sir Normans - Overlooking the ocean, this bar serves dinner only. Open daily.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 4 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 185 out of 437 reviews" "
Rating 8 - Good. 155 out of 437 reviews" "
Rating 6 - Okay. 65 out of 437 reviews" "
Rating 4 - Poor. 17 out of 437 reviews" "
Rating 2 - Terrible. 15 out of 437 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie, Long Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very comfortable hotel in a great location. The room we had was spacious. The seating area over-looking the atrium was gorgeous. Restaurants had gorgeous views and excellent food.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Stayed 3 nights in Oct 2024

8/10 Good

Melissa

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near the centre of Dougles ,great staff and great food
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marjory G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Stayed 4 nights in Jul 2024

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent friendly and very helpful staff. Can thoroughly recommend this hotel for a stay in Douglas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Business traveler
Liked: Staff & service
Just stopped here for the 2nd time in 6 months (2 x 3 night trips) and the hotel is decent but the rooms feel a little dated and the gym slightly lacking. The hotel breakfast is brilliant and the staff are helpful, the location is perfect right next to restraunts and shops. House keeping was non-existent in the 3 nights i stopped here this time around. I dont mind using a towel for 3 days but my bin got a little smelly after 3 days. I would stop again as its decently priced and does the job.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margaret on reception and Anthony the night manager really went out of there way to make our stay perfect. There was 2 other staff on reception that I can't recall there names but they were excellent too. Thank you so much and see you in April
Stayed 4 nights in Oct 2024

8/10 Good

Michael

Great location Our room was one of the rooms towards the rear of the hotel that had obscure glazing, to let light in only,
Stayed 1 night in Oct 2024

10/10 Excellent

Lavinia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing girly week away
We had a wonderful time. All of the staff were so helpful and made sure our stay was out of this world. Yes the hotel needs some updating but they are starting to update the rooms 1 by 1. The swimming pool is in need of some tlc and we could not use the sauna or jacuzzi as they were locked and were not accessible. However the food was to die for and as I said the service was amazing and made up for the small downsides. Overall had a really good girly week away with my friend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Graham

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We thoroughly enjoyed our stay in one of the Atrium rooms, it was great to have the balcony in such a lovely atmosphere. It was a bonus to have a very quiet fridge in the room with complimentary bottles of water. The Encore was a lovely bar and the food in the Bonsai was amazing, the best meal out ever for a vegetarian.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort
Excellent Stay
Excellent weeks stay . Good breakfast and lovely staff. All clean and tidy but don’t expect it to be brand new . It’s a vintage building with lots of quirks. Would recommend.
Stayed 7 nights in Sep 2024

8/10 Good

Thomas

Staff are very good and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Darren

Stayed 2 nights in Sep 2024

10/10 Excellent

Edward, Ripon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very convenient location, close to restaurants and just a 5 minute drive from the ferry port. The hotel car park charge is reasonable but having to pay every day rather than a single payment to cover the stay is a bit of a nuisance. Every staff member we encountered was friendly and helpful. The buffet breakfast was was good with a wide choice of hot and cold items. The bedroom was a good size and the balcony overlooking the atrium provided a pleasant place to sit. The only extra we would have liked is a few more hangers in the wardrobe. The four provided didn't quite do it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gordon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sefton was well located, a short walk from the port, steam railway and horse drawn tram. Rooms were comfortable and breakfast very good. Staff were very helpful. In particular Margaret on reception went over and above offering advice and help. We will definitely book The Sefton again.....
Stayed 3 nights in Sep 2024

10/10 Excellent

Arkadiusz Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in the hotel very much. Very friendly and welcoming staff from the beginning of our stay. Very good breakfast with delicious Kippers. We can not forget about relaxing and very well-kept swimming pool.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Pleasant stay
Great location, hotel itself is a bit dated but clean. The room I stayed in was very hot and no temperature controls to change inside the room. Breakfast was good and staff friendly! Would stay again for business.
Stayed 2 nights in Sep 2024

6/10 Okay

richard

Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024