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The Town House

4.0 star property

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Premium Apartment, 2 Bedrooms, Sea View | In-room dining
Property entrance
Luxury Apartment, 1 Bedroom | Private kitchen | Mini-fridge, microwave, stovetop, coffee/tea maker
Premium Apartment, 1 Bedroom, Sea View | View from room
Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • Kitchen
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
The Town House, 24 Loch Promenade, Douglas, Isle of Man, IM1 2LX
  • Douglas Beach
    ‪1 min walk‬
  • Tynwald
    ‪3 min walk‬
  • Palace Casino
    ‪16 min walk‬
  • Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom, Sea View

Premium Apartment, 1 Bedroom, Sea View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Apartment, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Sea View

Premium Apartment, 2 Bedrooms, Sea View | Living area | Flat-screen TV, toys

Premium Apartment, 2 Bedrooms, Sea View

  • 52 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Apartment, 1 Bedroom

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Apartment, 1 Bedroom, Sea View

  • 710 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Sea View

Luxury Apartment, 2 Bedrooms, Sea View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Apartment, 2 Bedrooms, Sea View

  • 527 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Town House

4-star Douglas hotel with in-room kitchenettes
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a playground.
The Town House offers 15 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. This 4-star property offers access to a business center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Victorian hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Concierge services and a complimentary grocery shopping service can be provided.

The Town House is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Town House has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 11.95 to 23.50 per person
  • A restaurant

Things to do

  • Gym
  • Playground
  • Racquetball/squash

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On the beach

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 3 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 to 23.50 per person
  • Airport shuttle fee: GBP 27 per person (one-way)
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Town House Hotel Douglas
Town House Douglas
The Town House Hotel
The Town House Douglas
The Town House Hotel Douglas

The Town House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 53 reviews
Rating 8 - Good. 8 out of 53 reviews
Rating 6 - Okay. 1 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khizer

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. A two bedroom apartment which was very clean and had everything we needed. A lovely place to stay 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Rose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carissa, Aurora

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in perfect location

Fabulous apartment with great view of the ocean and main promenade.
Stayed 3 nights in Jun 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great views, nice kitchen with food provided. Close to the sea with shopping/bars/restaurants nearby. Very accommodating and friendly and personable staff. Would love to come back!
Stayed 5 nights in Sep 2023

10/10 Excellent

Rennie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay here, would fully recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Ailia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concept of having hotel options in an apartment. Good location on seafront with easy access to shops, restaurants and public transport. Staff were lovely and helpful. Gym and laundry were a nice bonus for a small hotel. 2 minutes drive or 5 mins walk from ferry terminal. Only downside was the rear rooms look onto the back of other buildings, but didn’t bother us as we were out and about most of the day.
Stayed 8 nights in Aug 2023

8/10 Good

myra

Traveled with family
Liked: Amenities
Nice hotel.
Stayed 1 night in Aug 2023

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and homey, pass code system worked very well. Excellent location, walking distance to bus, train station, Strand Street, Promenade. Nice bakery nearby and excellent shopping at Marks and Spencer.
Stayed 14 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Comfortable apartment.

I enjoyed my stay. Apartment was comfortable with small kitchen dining area, living area and bedroom. Laundry facilities in building. Location was very convenient. Central location in Douglas and short walk to ferry terminal.
Stayed 3 nights in Jun 2023

10/10 Excellent

Clive

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - lots of space in the apartment 👍
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay - everything was perfect for us.

Superb stay - everything was perfect for us. Wouldn't hesitate to stay again!
Stayed 3 nights in Sep 2022

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a gorgeous apartment on the 2nd floor with fantastic views of the sea, amazing location 5 mins walk from the ferry terminal and the town centre is very close, the bus stop is right outside the hotel which is handy, we even got an email from the hotel asking what we would like in our welcome pack, That was a lovely touch, we are already considering booking again
Stayed 2 nights in Aug 2022

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment had a beautiful bay window view of the sea and the little castle in the bay. There is a small lift which was great for bringing up luggage. There was a fully stocked kitchen and they provided bread, butter, jam and some cake/cookies, coffee and tea. The reception was able to print our boarding tickets, as apparently IOM airport doesn't take boarding tickets from mobile devices for some reason.
Stayed 2 nights in Jul 2022

10/10 Excellent

Marie

Stayed 1 night in Jun 2022

8/10 Good

Ilidia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The apartments are very comfortable and it looks like they were recently renovated. In good condition and with lovely amenities. There was a basket full IOM complimentary breakfast stuff.
Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in Douglas, Isle of Man

This facility is superb. My accommodation consisted of a living room, bedroom with en suite and a small kitchen. The bedroom and living room were spotless. I had a view out to the sea. The kitchen was very useful and was provided with tea, coffee, bread, butter/margarine and cakes. Very highly recommended.
Stayed 1 night in Feb 2020

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

josephine

Stayed 2 nights in Sep 2019

10/10 Excellent

Ilidia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy hotel

Lovely comfortable hotel, run.by very professional, courteous and competent people.
Stayed 6 nights in Sep 2019