Best Western Premier Dover Marina Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Premier Dover Marina Hotel & Spa

Premium bedding, memory foam beds, in-room safe, individually decorated
On the beach
Exterior
Premium bedding, memory foam beds, in-room safe, individually decorated
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Dover Waterfront, Waterloo Crescent, Dover, England, CT17 9BP
  • Dover Beach
    2 min walk
  • Dover Museum
    5 min walk
  • Dover Harbour
    6 min walk
  • Manston (MSE-Kent Intl.)
    34 min drive

Room options

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds, Non Smoking (Family 4)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking (Family 3)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, Multiple Beds, Non Smoking (Family 5)

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Twin Bed, Non Smoking

  • 116 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Best Western Premier Dover Marina Hotel & Spa

4-star Dover hotel close to Dover Western Docks Cruise Terminal
Catch some rays at the beach or spend the day relaxing at Best Western Premier Dover Marina Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Best Western Premier Dover Marina Hotel & Spa offers 122 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Dover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Children under 18 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Best Western Premier Dover Marina Hotel & Spa features a health club and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 732 square feet (68 square meters) include conference space. This Victorian hotel also offers a sauna, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Best Western Premier Dover Marina Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mr White's Chophouse - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Waterfront Bar - This beachfront bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Wheeler's Fish and Chips - This beach seafood restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Starbucks Cafe - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Hindi, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 8 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mr White's Chophouse
  • Starbucks Cafe
  • Waterfront Bar
  • Wheeler's Fish and Chips

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Piano
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Dining table
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 732 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Vibrating pillow alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1832
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property will place a credit card authorization for the cost of the 1st night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8 for children
  • Airport shuttle fee: GBP 145 per vehicle (one way)
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Best Western Dover Marina
Best Western Marina Dover
Best Western Plus Dover
Best Western Plus Dover Marina
Best Western Plus Dover Marina Hotel
Dover Best Western Marina Hotel
Dover Marina Hotel
Hotel Dover Marina
Hotel Marina Dover
Marina Hotel Dover
Best Western Dover Marina Hotel And Spa
Best Western Dover Marina Hotel Dover
BEST WESTERN PLUS Dover Marina Hotel & Spa England, UK
Best Western Plus Marina Hotel
Best Western Plus Marina
Best Western Dover Marina Hotel
BEST WESTERN PLUS Dover Marina Hotel & Spa England UK
Best Western Plus Dover Marina Hotel Spa
Premier Dover Marina & Dover
Best Western Plus Dover Marina Hotel Spa

Best Western Premier Dover Marina Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 328 reviews" "
Rating 8 - Good. 84 out of 328 reviews" "
Rating 6 - Okay. 43 out of 328 reviews" "
Rating 4 - Poor. 16 out of 328 reviews" "
Rating 2 - Terrible. 5 out of 328 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Carol, Rothesay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is an outdated hotel with basic amenities. However the staff were amazing and the restaurant was delicious. Everything was clean and we appreciated the air conditioning.
Stayed 1 night in Aug 2024

10/10 Excellent

Goutham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely one night stay. The staff were really friendly and accommodating.
Stayed 1 night in Aug 2024

8/10 Good

Deepa

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Briony

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with overall service and cleanliness of our rooms. There was not much room to hang clothes in the cupboard but otherwise very pleasant and satisfactory stay.
Stayed 1 night in Aug 2024

8/10 Good

michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and conveniently located near the cruise port.
Stayed 1 night in Aug 2024

4/10 Poor

PuayHeng

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff Hashich and Ravi were most helpful. However, the building is very old and it shows. Standard room is very small and everything from passageways, lifts and toilets are cramp. We felt claustrophobic whenever we return to the hotel room. We found cobwebs and insects on the ceiling. The location is very convenient as it is walking distance to the trails to white cliffs of Dover and St. James Retail Park.
Stayed 3 nights in Aug 2024

6/10 Okay

Brian

Traveled with group, Traveled with family
Lobby and dining areas way too small for the size of the property and only one elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

surujnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, we stayed a night before our Curise, it was very close to Curise ship port. Beautiful area, close to shopping area all in walking distance. If travelling for a curise, book a taxi the night before because the day of curise the availability of taxi was limited and no Uber. Will definitely stay at this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Katianne

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
The staff were friendly and helpful, the rooms are clean and smart with great facilities. The hotel is in a lovely location but the only downside was that the fish and chips were terrible!
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disrespected!
Bartenders ignored me to order but as soon as a man walked up to the bar they helped him! 😢. Then when they finally acknowledge me. They couldn’t make my order. Whatever! I actually went across the street to the Italian restaurant because it was so ridiculous how they treated me!! And then they treat me like a queen the chef came out and made me something special.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, Madison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Beautiful views. Lovely restaurants on property. Loved having a spa and massages available right downstairs. We had a 6am driver and car (paid for) to take us to airport that canceled last minute at 559am. We were panicked briefly. Even at that early time, The front desk quickly got us a cab company that could accommodate us and we made our flights. Thank you!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Dina

Stayed 1 night in Aug 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , everything was excellent.
Stayed 1 night in Aug 2024

8/10 Good

Anthea

Traveled with family
Liked: Cleanliness
The lack of access to lifts made getting to our rooms with our luggage difficult. There was a long line waiting, and when we tried to use another lift we were chastised. Not a very good first impression!
Stayed 1 night in Jul 2024

6/10 Okay

Oskars

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chelle

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Ok property. The elevators were slow and tiny. We felt that breakfast should have been included for the price. Overall very clean. It was very loud as there was a wedding that was going on until about 11:00 pm. We would not book again.
Stayed 1 night in Jul 2024

10/10 Excellent

Jérémie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to the beach , friendly staff, beautiful view from our balcony
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catherine
The hotel was clean and the staff were friendly. The hotel is in a prime location. Car parking was easy. Reception staff were very professional.
Stayed 1 night in Aug 2024

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could Do Better
The hotel was under renovation and we had workers outside our window looking in, which wasn't great. It seemed the gentleman on reception only wanted to engage with my husband and wanted to ignore females. Otherwise the room was lovely.
Stayed 1 night in Jul 2024

6/10 Okay

Shaun

Traveled with group
Stayed 1 night in Aug 2024

8/10 Good

peter

Traveled with partner
Liked: Cleanliness, staff & service
Hotel parking is quite a way to the rear. Convenient parking at front is on road and chargeable. Think this should be made clear in description. Lift very small. Drinks rather expensive. Otherwise we enjoyed our stay.
Stayed 1 night in Aug 2024