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Best Western Premier Dover Marina Hotel & Spa

4.0 star property

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Relax in a spacious room with a large bed, sofa, and armchair, featuring a vanity and wardrobe.
Welcome to our reception area, featuring a modern reception desk with a geometric design and glass top, alongside a comfortable seating area with an armchair.
Experience the charm of European architecture with a view of the bustling street below.
Relax in this stylish room with a large bed, armchairs, and a glass coffee table.
Cozy living area with a sofa, armchairs, and flat-screen TV above a fireplace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Dover Waterfront, Waterloo Crescent, Dover, England, CT17 9BP
  • Dover Castle
    ‪12 min walk‬
  • Dover Western Docks Cruise Terminal
    ‪13 min walk‬
  • Dover Eastern Docks Ferry Terminal
    ‪17 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

1 bedroom, premium bedding, memory foam beds, in-room safe

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(24 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony, Sea View

Deluxe Room, 1 Double Bed, Balcony, Sea View | 1 bedroom, premium bedding, memory foam beds, in-room safe

Deluxe Room, 1 Double Bed, Balcony, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking (Family 4)

Family Room, 2 Double Beds, Non Smoking (Family 4) | 1 bedroom, premium bedding, memory foam beds, in-room safe

Family Room, 2 Double Beds, Non Smoking (Family 4)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room) | 1 bedroom, premium bedding, memory foam beds, in-room safe

Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Family 3)

1 bedroom, premium bedding, memory foam beds, in-room safe

Family Room, Multiple Beds, Non Smoking (Family 3)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Family 5)

Family Room, Multiple Beds, Non Smoking (Family 5) | 1 bedroom, premium bedding, memory foam beds, in-room safe

Family Room, Multiple Beds, Non Smoking (Family 5)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

Suite, 1 King Bed, Balcony, Sea View (with Sofabed) | 1 bedroom, premium bedding, memory foam beds, in-room safe

Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Property amenity

Standard Room, 1 Twin Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 116 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, in-room safe

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(54 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, memory foam beds, in-room safe

Standard Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Balcony, Sea View

1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 1 Double Bed, Balcony, Sea View

9.2 out of 10
Wonderful
(31 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Double 1 Single Bed, Non-Smoking, Family Room

1 bedroom, premium bedding, memory foam beds, in-room safe

2 Double 1 Single Bed, Non-Smoking, Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Double Room with Seaview and Balcony

Interior

Deluxe Double Room with Seaview and Balcony

  • Sleeps 2
  • 1 Double Bed

Suite-1 King Bed, Non-Smoking, Larger Room, Jetted Tub, Balcony, Sea View, Walk in Shower

  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, Sofabed, Balcony, Sea View

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

2 Double Beds, Non-Smoking, Family Room

  • Sleeps 4
  • 2 Double Beds

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room with Sea View

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room with Sea View and Balcony

  • Sleeps 2
  • 1 Double Bed

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About this property

Best Western Premier Dover Marina Hotel & Spa

4-star Dover hotel close to Dover Western Docks Cruise Terminal
Catch some rays at the beach or spend the day relaxing at Best Western Premier Dover Marina Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Best Western Premier Dover Marina Hotel & Spa offers 122 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Dover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Children under 18 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Best Western Premier Dover Marina Hotel & Spa features a health club and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. This Victorian hotel also offers a sauna, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a cruise ship terminal shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Premier Dover Marina Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mr White's Chophouse - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Waterfront Bar - This beachfront bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Wheeler's Fish and Chips - This beach seafood restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Starbucks Cafe - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Hindi, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Self parking on site (GBP 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 8 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mr White's Chophouse
  • Starbucks Cafe
  • Waterfront Bar
  • Wheeler's Fish and Chips

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 732 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Vibrating pillow alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1832
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property will place a credit card authorization for the cost of the 1st night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per day, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8 for children
  • Airport shuttle fee: GBP 145 per vehicle (one way)
  • Self parking fee: GBP 5 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Best Western Dover Marina
Best Western Marina Dover
Best Western Plus Dover
Best Western Plus Dover Marina
Best Western Plus Dover Marina Hotel
Dover Best Western Marina Hotel
Dover Marina Hotel
Hotel Dover Marina
Hotel Marina Dover
Marina Hotel Dover
Best Western Dover Marina Hotel And Spa
Best Western Dover Marina Hotel Dover
BEST WESTERN PLUS Dover Marina Hotel & Spa England, UK
Best Western Plus Marina Hotel
Best Western Plus Marina
Best Western Dover Marina Hotel
BEST WESTERN PLUS Dover Marina Hotel & Spa England UK
Best Western Plus Dover Marina Hotel Spa
Premier Dover Marina & Dover
Best Western Plus Dover Marina Hotel Spa

Best Western Premier Dover Marina Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 330 out of 585 reviews
Rating 8 - Good. 143 out of 585 reviews
Rating 6 - Okay. 73 out of 585 reviews
Rating 4 - Poor. 29 out of 585 reviews
Rating 2 - Terrible. 10 out of 585 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit if in Dover overnight.

We booked the room on Hotel.com crossing from Calais after a challenging few days with a car that had broken down going through border control. The room was well priced, although a little small and tired, but so were we! On arrival we got a very warm welcome at the lovely reception.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff , a beautiful room with lovely view
Stayed 1 night in Apr 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Traveled with partner
Disliked: Amenities, property conditions & facilities
Its says theres wyfi in all room we were on the 3rd floor and the singnal was very poor, 4 times during are stay we complained at reception each time we were told it would be sorted but it never was.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Room was fine. Air conditioning was stuck on “heat”, which apparently you can’t change from the room, so we rang reception who changed it remotely. Air con was clicking when on, and displayed a warning message to change the filter. I fed this back to the man on reception in the morning, with a caveat that it wasn’t a complaint but maybe they want to look at it before the next people stay in the room. He barely looked at me when I fed it back, too interested in trying to start a conversation with a colleague, and just said “yeah we’ll look at that” - didn’t even ask the room number. Customer service on the desk when we arrived was friendly, when we left was dismissive. When we checked out, we gave the room number and he just replied “ok that’s done”. No pleasantries or warmth at all
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Keeley

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rev Terence

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff communication was terrible.. I learned more from the guests than the staff.. .. the spa.. yes it's free to guests that's a plus.. at no point was I told you need your own padlock!! So I went got unchanged. .. can't lock the locker a gust said about a pad lock so I changed went to spa reception.waist of time.. went to the main reception eventually I got a loan of a padlock. Restaurants information I was told wrong about opening and closing times.. but the worst was the parking.. at no point was I told about DO NOT PARK IN THE MARKED BAYS... as you will get a fine... So when you check i in ask the guests they are very helpful
Stayed 5 nights in Apr 2025

8/10 Good

Zafer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Apr 2025

4/10 Poor

Tannis

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is shabby and outdated. Check in was a wait as there was no one at the counter. We had to fill out a form on an iPad even though I had given all of our info prior to arrival. The lift is slow and dirty. The floors are dirty and the carpets in The room are not vacuumed well. The worst of it all was the food in the hotel restaurant. We have travelled extensively and it was the WORST fare we’ve experienced. Completely inedible and all it was was a burger and fries and fish and chips. We wait over an hour at a take out spot because they said they were too busy to deliver to our room. Very disappointing. We won’t be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lovely view, easy parking and great room, lovely and clean with tea n coffee. Will definitely book again
Stayed 1 night in Apr 2025

4/10 Poor

Réjean

Disliked: Staff & service

So so!

Qualité offre interaction
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Property conditions & facilities, room comfort

Superb greeting and service.

We were greeted by a friendly smiling gentleman, he was quick and efficient, getting us checked in quickly. The room was very spacious and the beds were very comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Peter

Traveled with partner
Liked: Property conditions & facilities
The room was small. But the staff were excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Amarjit

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Mar 2025

6/10 Okay

Yuchen

Traveled with partner
The overall experience was ok, given it is the only location by the beach, not in downtown, if you want to get easy access to the beach and walk to the white cliff. But the facilities was not in great condition. The fridge was not working (not cold), the hair dryer was not working.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like most, it was for the night prior to travelling on the ferry. We did not expect much but were pleasantly surprised. High standard and professional throughout. Great location for a quick drive to the ferry. Very happy.
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely sea view ,staff could not do enough for you , can’t wait to come back again
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Beng Hui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet town with a few nice attractions. Walking by the sea side is beautiful in day and evening.
Stayed 1 night in Mar 2025

8/10 Good

Neil

Traveled with group
Liked: Amenities, property conditions & facilities
Really comfortable- great room. The only downside was the fire alarm came on briefly at 1.15am!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmy, Chelmsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view and quietness of the location.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay at a hotel in ages! Stay here in Dover!

I had the best time here! I wasn't expecting this level of service from this brand but I must say, they knocked it out the park and my expectations were exceeded. The staff were super attentive, friendly and solution based. Comfy beds and couldnt fault the cleanliness. Breakfast buffet is spectacular. I really couldnt fault this place and will deff be back. Business travel or a weekend away as a couple this place has it all with the spa facilities downstairs.
Stayed 2 nights in Mar 2025