Hostel Alma

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostel Alma

Front of property
Triple Room | Free WiFi, bed sheets
Dining
Family Room | Free WiFi, bed sheets
View from property

Reviews

5.4 out of 10

Popular amenities

  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
37 Folkestone Road, Dover, England, CT17 9RZ
  • Roman Painted House
    4 min walk
  • Dover Museum
    7 min walk
  • Dover Western Heights
    7 min walk
  • Lydd (LYX)
    50 min drive

Room options

Twin Room

  • 75 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 75 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 65 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • 107 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Hostel Alma

Dover hostel close to Dover Western Docks Cruise Terminal
This smoke-free hostel features free self parking and free WiFi in public areas. Limited housekeeping is available.
Hostel Alma offers 12 accommodations with hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site, along with a car charging station.

Hostel Alma is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: GBP 5
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 5

Special check-in instructions

The front desk is open daily until 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Children 7 years old and younger are not permitted at this property

Property is also known as

Hostel Alma Cafe Express Dover
Hostel Alma Cafe Express
Alma Cafe Express Dover
Alma Cafe Express
Hostel Alma Dover
Hostel Alma Cafe Express
Hostel Alma Hostel/Backpacker accommodation
Hostel Alma Hostel/Backpacker accommodation Dover

Hostel Alma Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 49 reviews" "
Rating 8 - Good. 12 out of 49 reviews" "
Rating 6 - Okay. 14 out of 49 reviews" "
Rating 4 - Poor. 7 out of 49 reviews" "
Rating 2 - Terrible. 14 out of 49 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

Liked: Amenities
Very steep stairs. Landing very dark.
Stayed 2 nights in Aug 2024

6/10 Okay

Drew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Delaney

Disliked: Cleanliness, staff & service, property conditions & facilities
It looked closed with no office. Expedia had to call to find owner to let me in. 3rd rate place everything cheapest quality possible. Ad misrepresents the place and if you complain owner says you can leave if you don’t like it. Worst place I ever stayed
Stayed 2 nights in May 2023

4/10 Poor

Stacey

Traveled with family
Didn’t stay
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night business stay
Just needed somewhere to have a roof over my head. Nothing special
Stayed 1 night in Dec 2022

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Nicola

Stayed 1 night in Sep 2022

8/10 Good

Raj

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

ELEFTHERIOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best to Avoid
Really bad smell. No way to rebook that hostel.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Parking was difficult. There was no parking on premises but had to park elsewhere and move the car by 9.30am
Stayed 2 nights in May 2019

8/10 Good

Hans-Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel was close to town and breakfast provided was filling. It's right by a busy road so may not be for light sleepers, but I am usually a light sleeper and I was fine.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very bad customer service!! He was very grimpy very Bad service
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0 stars horrible breakfast over priced bad staff weird stairs small room tiny bathroom never going again hotels chea0er and better
Stayed 2 nights in Mar 2019

6/10 Okay

o

Liked: Cleanliness
Good value accommodation, close to the ferry port
Good value accommodation, close to the ferry port. No car park available
Stayed 1 night in Feb 2019

10/10 Excellent

Ravneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Value for money. No frills but great service. Close to town center and castle. Breakfast was minimal but you do get a 24/7 mini kitchen.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place.
Check in was easy, showed to our room and how to work all the doors. Room was comfortable, kitchen was easily accessible. Very noisy location but perfect for going to the ferry.
Stayed 1 night in Oct 2018

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but has everything you need.
Check in is easy, beds are very comfortable. Unfortunately it was very noisy due to being on the main road(cars and people walking past). Alma emailed the check in information as we were arriving late. This made check in possible at 1am. We would stay again but bring ear plugs.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go there
Damp,fleas jumping around pure grime
Stayed 7 nights in Oct 2018

2/10 Terrible

Verified traveler

My wife stood at the door for 10 minutes waiting for someone to open the door. A man came out but wasn't a member of the hotel personnel. We didn't like the look of the place so decided not to stay.
Stayed 1 night in Oct 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in the heart of Dover
Great value here. OK, it isn't flash but it was much better than the usual basic hostel. We had our own en suite room with TV, and the continental breakfast was pretty good. Although on a busy road, the traffic died away during the night and we had no trouble sleeping. The kitchen (microwave, kettle and toaster) was basic, but useful. The central location near to downtown, the rail station and also the National Express bus stop was very convenient. WiFi was patchy however. Overall, our 3 night stay was very satisfactory, and we'd readily stay there again.
Stayed 3 nights in Sep 2018

4/10 Poor

Joanna, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a very strong smell of mould throughout. While it appears clean, I felt sick from being exposed to the mould for just one night.
Stayed 1 night in Sep 2018

4/10 Poor

John, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Well, let's say that I foud a spider on my bed, the shower is so small that I barlely managed to use it and very very noisy. It's cheap, but still not worth it.
Stayed 1 night in Sep 2018

4/10 Poor

Claire, Northwest Kent

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay here
When checking us in the man was incredible rude - he made us feel like we were somehow inconveniencing him by asking him to check us in (i.e. do his job). The room was dusty and the bedsheets had black mildew and yellow stains on them... Loads of spider webs on the walls and ceilings. The bathroom was nice though. The guy told us breakfast was between 8 and 9, but when we went down at 8.50 everywhere was dark and locked up and there was no one to be seen. Really glad we had only booked this place for one night. Will never be staying here again - not a nice start to our holiday. At least it was close to the ferry port so no need to worry about traffic in the morning.
Stayed 1 night in Sep 2018

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JoCo
A good stop over for Dover Ferry
Stayed 1 night in Aug 2018