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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Enjoy a sumptuous spread of fresh bread, pastries, and fruits at our buffet counter.
Relax in the hotel lobby, featuring a comfortable sofa, armchairs, and a fireplace.
Welcome to our hotel, where a warm reception awaits with a beautifully appointed desk and a lush potted plant.
Quality Inn features a modern architectural design with a flat roof and symmetrical facade, accessible via a covered walkway.
Relax in a comfortable seating area with a sofa and armchairs, flat-screen TV, and air conditioning for a convenient stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Delaware State University
    ‪11 min drive‬
  • Dover Downs Casino
    ‪13 min drive‬
  • Dover International Speedway
    ‪17 min drive‬
  • Millville, NJ (MIV-Millville Municipal)
    ‪116 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(40 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Smyrna hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Quality Inn features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Quality Inn is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Quality Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 314 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

LaTonya

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Rosalyn T

Stayed 1 night in Apr 2025

8/10 Good

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Stayed 2 nights in Apr 2025

6/10 Okay

Larry Lloyd

Liked: Cleanliness, staff & service
When we arrived the person at the desk was very helpful and got what we asked for without delay. The next morning we went down to breakfast and there were no eggs and the sausage were barely cooked so we went out. The next morning we had already decided to go out; but, on Monday we thought we would try again since we were leaving for the airport. There were no eggs or sausage! Also the weather warmed and we switched to air conditioning. It never cooled the room
Stayed 3 nights in Mar 2025

8/10 Good

Margaret, North Easton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Laura

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Never again

It was not good, I was there for 3 nights and did NOT request to have my room cleaned, however someone went into my room and stole my prescription medications. I was traveling alone on business and that left me feeling uneasy the rest of my stay, plus my health was in danger without my medications. I knew someone was in my room because the blinds were opened, but no one was in there to clean as my room was not cleaned, no trash removal. Question is why did anyone go in my room at all. The only good thing I can say is that the hotel manager who checked me in was very nice and explained everything to me. Otherwise, I will never stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aunjeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience was good

It was clean and actually smelled good. It was comfortable. They may need more TV channels. But everything was good.
Stayed 2 nights in Mar 2025

8/10 Good

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the TV that kept losing connection. All was good. The desk clerk was excellent. Polite, friendly and so helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Hanna

Stayed 2 nights in Mar 2025

4/10 Poor

Barry

Disliked: Cleanliness, amenities, property conditions & facilities
Bedroom sheets dirty and needed to be change. Shabby torn furniture. Never saw such a poor continental breakfast. Why bother having one.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 1 night in Feb 2025

4/10 Poor

Craig

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and clean hotel! Very impressed
Stayed 1 night in Feb 2025

2/10 Terrible

Brett

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Albert

Business traveler
Disliked: Amenities
My reservation was recorded as a room reservation for someone with disabilities- this was not my interest. Secondly the tv did not operate as expected. My room had a poorly efficient heating - I couldn’t get the heat to arm the room adequately.
Stayed 1 night in Feb 2025

2/10 Terrible

Bryan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

10/10 Excellent

Wise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Traveled with family
Very quiet clean. No sausage or bacon at breakfast but the waffles were good.
Stayed 1 night in Jan 2025

8/10 Good

John

Stayed 2 nights in Jan 2025

10/10 Excellent

Kadie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. One of the cleanest hotels in the area. Very quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and clean

It was very nice and pleasant and the room was clean. Didn’t have any issues.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
room was clean. good place to lay your head. not a place I'd plan to stay again unless upgraded.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024