Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, a garden, and barbecue grills.
Hotel & Restarant Ausspann offers 12 accommodations with minibars and complimentary bottled water. Plasma televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This Heidenau hotel also offers a seasonal outdoor pool, a terrace, and barbecue grills. Complimentary self parking is available on site.
Hotel & Restarant Ausspann is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Hotel & Restarant Ausspann has a restaurant on site.
Room service (during limited hours) is available.
Languages
Arabic, English, German
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Food and drink
Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 8 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Bicycle rentals
Seasonal outdoor pool
Family friendly
Seasonal outdoor pool
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
Picnic area
Terrace
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Plasma TV with cable channels
Food and drink
Free bottled water
Limited room service
Minibar
More
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 10 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 8.00 per person
Pet fee: EUR 5 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
The seasonal pool will be open from June to July
Property is also known as
Hotel Restarant Ausspann Heidenau
Restarant Ausspann Heidenau
Restarant Ausspann
& Restarant Ausspann Heidenau
Hotel & Restarant Ausspann Hotel
Hotel & Restarant Ausspann Heidenau
Hotel & Restarant Ausspann Hotel Heidenau
Hotel & Restarant Ausspann Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 31 out of 206 reviews
10 - Excellent
31
Rating 8 - Good. 77 out of 206 reviews
8 - Good
77
Rating 6 - Okay. 52 out of 206 reviews
6 - Okay
52
Rating 4 - Poor. 31 out of 206 reviews
4 - Poor
31
Rating 2 - Terrible. 15 out of 206 reviews
2 - Terrible
15
7.0/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Terrible
Irnis
Traveled with family
Aug 20, 2024
Liked: Cleanliness
Disliked: Staff & service
We payed to much for accommodation then there was no one to help us fix it in the reception.
LOVED our stay here! The staff is very friendly & accommodating. Absolutely THE BEST schnitzel we have had yet! The food was fantastic & the room was large. Would stay here again!!!
Pretty aweful. Bad WiFi ensured my onward progress is delayed. Hotel reception run by a youth who had greasy, dirty hands from repairing a car when I arrived. Difficulty booking in, difficulty in getting a meal. I eventually found ths chef who gave me a menu. Hotel owner/manager appeared for 10 min at 8pm to tell an expedia arrival she had to pay up front for her room or else. I'd have told him to stick his room. Parking, I was told to park offsite. They clearly have arepaorbusiness going on. Needs an inspection by the local authorities as the room was electrically unsafe as a 230V socket was black and falling off the wall.
We needed a place to stay close to the czech border. This was the closest to the border on hotels.com
At first glance the price is reasonable but in the end i dont feel we got good value for money. The exterior of the building is fine, the welcome at reception was also fine. The room itself was tired and sparsely furnished. A bedside table with simple lamp would be a good addition. Cleanliness was ok. Shower sprayed water everywhere. Would be a cheap/simple fix. Dinner was a bit of a wait due to a party of 20 ordering just before us. The food was simple and again fine but a little overpriced. Decent profit margin on the food id wager. Breakfast was fine but no staff present. Another guest had to help us find cutlery. The manager did offer us free breakfast for the kids which was a nice touch. The restaurant area smelled strongly of cigarette smoke which was not to our taste as non smokers with young kids. Overall i was disappointed. With a little more focus on professional service and just a little investment in the rooms this could be a decent place to overnight on a long drive. Instead its a place i wont be visiting again.
Don’t book this hotel. I had a terrible experience. First of all, we arrived at night 9 o’clock by car. We informed them in advance. And check-in time is till 10 o’clock. No body was there in reception. After 20 min (beaten by mosquito was included) found a phone number in the front gate rarely visible due to low light. Called the number and he said I’m informing my friend to help you. After few minutes a gentleman came down and took us a single room. He was just following the instruction on the phone. Then we showed the booking with double bed and 2 single bed. Then he said wait and then took us to the room. The room was clean tidy but the double bed was broken and uncomfortable. When I complained on the phone the guy from the other side threaten me to throw me out of the hotel. I had no clue how to react just said sorry I don’t want to argue to ruin my holiday. But he sent some people to my room and those people were really nice. And they said that’s the owner on the phone and he had lots of problem same day that’s why react like that. The staff of the hotel was excellent and services was excellent. But if someone threatened you at 9 o’clock at night to throw you out of the hotel that’s scary. I had 2 small children. I was about to call the police but the staff requested me not to do that.
It is outside of Dresden but easy enough to find especially if arriving from the south. The hotel was very clean, and the staff were friendly. It is not perfect but it offers excellent value vs. a downtown hotel in Dresden. Breakfast was good. I would stay again.
Very good hotel, friendly staff. We enjoyed our stay.
Verified traveler
Stayed 1 night in Aug 2018
6/10 Okay
Verified traveler
May 14, 2018
Liked: Cleanliness, staff & service
Friendly and attentive staff, so so hotel.
Stayed at this hotel with two friends and while the room and bathroom were large, the location of the room was right in front of the main road, which made it noisy in the mornings. The decoration was not to our liking, but that is a personal matter. The staff is super friendly and helpful (big plus), although if you don’t speak German, you may have a hard time communicating with them. It was ok for the price, but I would not stay there again.
Bettwanzen in meinem Zimmer ich durfte das Zimmer dann wechseln konnte aber nicht mehr schlafen weil ich das natürlich im Kopf hatte Hotel ist wirklich nicht zu empfehlen sehr alt und nicht sauber