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Al Sarab Hotel

3.0 star property

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Photo gallery for Al Sarab Hotel

Front of property
Lobby
Nightclub
Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; international cuisine

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Al Rigga Street, Deira, Dubai, 113330
  • Al Ghurair Centre
    ‪9 min walk‬
  • City Centre Deira
    ‪3 min drive‬
  • Gold Souk
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, iron/ironing board

Executive Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Al Sarab Hotel

3-star hotel in Deira
Along with an outdoor pool, this hotel has a restaurant and a nightclub. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a sauna, and massage/treatment rooms.
Al Sarab Hotel offers 84 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Dubai hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include Swedish massages, facials, and manicures and pedicures.
Al Sarab Hotel features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a nightclub, spa services, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Al Sarab Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Al Naseem - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Filipino, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 35 per person
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Al Naseem

Things to do

  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • 3 treatment rooms
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 35 per person
  • Housekeeping is available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Al Sarab Hotel Dubai
Al Sarab Hotel
Al Sarab Dubai
Al Sarab
Al Sarab Hotel Duba
Al Sarab Duba
Al Sarab Hotel Hotel
Al Sarab Hotel Dubai
Al Sarab Hotel Hotel Dubai

Al Sarab Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 20 out of 92 reviews
Rating 8 - Good. 32 out of 92 reviews
Rating 6 - Okay. 15 out of 92 reviews
Rating 4 - Poor. 13 out of 92 reviews
Rating 2 - Terrible. 12 out of 92 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Davies

Disliked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

4/10 Poor

Shashwat

Disliked: Staff & service
I recently stayed at your hotel for 2 nights and unfortunately, I had a highly unsatisfactory experience. I feel compelled to bring the following issues to your attention, as they significantly impacted my stay: 1. Internet Issues: The internet connection was unreliable and didn't work properly throughout my stay, which was very frustrating. 2. Plumbing Issues: The water in the washroom was not draining, which caused a significant inconvenience. 3. Noise Disturbance: There was excessive noise from the nearby nightclub throughout the night, which made it impossible for me to get any rest. 4. Lack of Coffee Supplies: There was no milk available for coffee, despite it being an essential part of the room amenities. 5. Inappropriate Staff Behavior: When my friends visited, the staff were rude and unwelcoming, specifically refusing to allow visitors in an abrupt manner. 6. Drinking Water Request: When I requested drinking water, I was told that it was unavailable, which I found unacceptable. 7. Rude Staff at Night: Adil, who was on the night shift, was particularly rude and unhelpful, which made me feel very uncomfortable. 8. Check-in Priority: When I arrived to check in, other guests were given priority over me, despite having a confirmed reservation. 9. Unhygienic Bedding: The pillow covers had a strong odor of hair oil, indicating that they had been used but not properly washed. 10. Moisture Issues: Both the bathroom and bedroom had noticeable moisture on the ceiling, suggesting
Stayed 1 night in Nov 2024

2/10 Terrible

Shashwat

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I recently stayed at your hotel for 2 nights and unfortunately, I had a highly unsatisfactory experience. I feel compelled to bring the following issues to your attention, as they significantly impacted my stay: 1. Internet Issues: The internet connection was unreliable and didn't work properly throughout my stay, which was very frustrating. 2. Plumbing Issues: The water in the washroom was not draining, which caused a significant inconvenience. 3. Noise Disturbance: There was excessive noise from the nearby nightclub throughout the night, which made it impossible for me to get any rest. 4. Lack of Coffee Supplies: There was no milk available for coffee, despite it being an essential part of the room amenities. 5. Inappropriate Staff Behavior: When my friends visited, the staff were rude and unwelcoming, specifically refusing to allow visitors in an abrupt manner. 6. Drinking Water Request: When I requested drinking water, I was told that it was unavailable, which I found unacceptable. 7. Rude Staff at Night: Adil, who was on the night shift, was particularly rude and unhelpful, which made me feel very uncomfortable. 8. Check-in Priority: When I arrived to check in, other guests were given priority over me, despite having a confirmed reservation. 9. Unhygienic Bedding: The pillow covers had a strong odor of hair oil, indicating that they had been used but not properly washed. 10. Moisture Issues: Both the bathroom and bedroom had noticeable moisture on the ceiling, suggesting
Stayed 1 night in Dec 2024

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Jama

Stayed 2 nights in Nov 2024

4/10 Poor

Christine, Edmonton

Traveled with group
Smelled like smoke all over, asked for towels twice and toilet paper. Did not come until we has to ask a third time
Stayed 1 night in Apr 2024

10/10 Excellent

Dieu, Federal Way

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 10 nights in Mar 2024

6/10 Okay

Dennis, east hills

Bathroom is small. There is no kettle in room but you can have one at request.
Stayed 3 nights in Mar 2024

4/10 Poor

Labib

Disliked: Cleanliness, property conditions & facilities
The property has bad odour. Staff were nice and freindly. Would not book here again.
Stayed 2 nights in Jan 2024

6/10 Okay

Donald

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I cannot stand when one has A/C and it is hard pointed at you ... no adjustments possible. So, even though room is set to 24C one cannot be anything but cold (including under sheets) all the time. One key card provided thus A/C is only one when you are there. Each time key card is re-entered you'll need to reset the breakers! Make sure you flick the hot water heater. The first day ... cold showers (but in Dubai ... their cold water is NOT cold!!! Did not eat there. Too many other alternatives nearby. Setting was exactly as desired.
Stayed 2 nights in Oct 2023

6/10 Okay

Sampath

Stayed 4 nights in Oct 2023

8/10 Good

Khaled

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023

2/10 Terrible

Marina

Disliked: Staff & service, property conditions & facilities
I rarely write reviews, but I feel like I have to describe my experience with the hotel. I requested a non-smoking room, which was provided to me with a tiny remark, which I had no idea about. There is a shisha place downstairs with a very poor ventilation system, so the smoke from there spreads all over the hotel. The room was on the 6th floor, with non-opening windows, after a while I felt that I have troubles breathing and handling the smell in general, they put excessive amounts of air freshener to hide the smell that comes from shisha place, which makes things worse. When I came downstairs and complained about the situation, I was notified that the smoke comes from this area, and the only thing they could do for me it is spray more air freshener, which in my situation fixes nothing. I have chronic illnesses and such conditions may contribute to complications in my case, so I tried to state my case to a desk agent that was working that day, and she just laughed at it and said there would be no refund, but I can leave if can’t handle the smoke and smell. Just imagine it! She found the whole thing laughable! Wow! I wouldn’t recommend anyone to stay there. And very grateful to Expedia for assistance in resolving this case.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Comfortable
Our stay was good. Room and bathroom were clean. Service was very good. The only issue was fewer towels provided than other hotels. On demand they gave us some, but still short of hand towels. Staff was helpful and guided us about places to eat and some new year celebration places.
Stayed 7 nights in Dec 2022

4/10 Poor

Marcus

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lack of cleanliness

6/10 Okay

Oscar

2/10 Terrible

Aryan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Two nights in HELL!! We stayed at the smallest room for two nights. - Although the staff presented any demands as soon as possible, the room was not ready when we checked-in. - We had no shampoos, and just one soap for two people. - We did not even had hot water in the bath, so we took a bath with cold-lukewarm water. -We had no privacy and we could easily hear the people at the other rooms talking to each other. - The sound of clubs downstairs did not let us to sleep and we could smell cigarettes in our room. - At 3:30am the reception called us and then apologized for contacting the wrong room. - During the nights people and staff walked through the hallway and talked and laugh loudly. Nobody was there to control the situation. - The light in the room was not enough and sometimes we used flashlights of our cellphones. - Breathing in lobby was not possible due to cigarette smoke and smell. Generally, this hotel is not suitable for families and couples and even most of the single individuals. We will not go back there even if we have no place to sleep!!!!
Stayed 1 night in Nov 2022

8/10 Good

Salem

Stayed 4 nights in Jul 2022

8/10 Good

Salem

Stayed 1 night in Jun 2022

8/10 Good

Ameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 4 nights in Mar 2022

10/10 Excellent

Noelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a week at this hotel and booked it at a great rate. When we arrived, check in was super smooth. Once I needed my PCR test a medic was called and an appointment was made. Make sure to have cash. If not, one is located down the street. Several shops around and I did a bit of shopping. Ate at the cafe and had many wonderful meals. I called room service and they had a card machine. Keep cash to tip. Staff was respectful and always pleasant. Cabs were called and papers were printed for me. I would stay again in the future.
Stayed 4 nights in Nov 2021

4/10 Poor

Vigneshwaran

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Although the room was quite small, it seemed liked it was recently renovated. The refrigerator was broken and moldy. The hotel has a creepy vibe to it with lack of privacy. As soon as you walk in to the lobby you are greeted with 4-5 security guards who constantly ask you if you are staying at the hotel. To the right is a security room with over 20 TV screens that monitor activity through out the hotel.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good enough compared to its price ! clean rooms and good furnitures
Stayed 5 nights in Feb 2021