Atlantis, The Palm

5.0 star property

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Photo gallery for Atlantis, The Palm

Front of property - evening/night
Creator video - submitted by Stephen Parry Valentine
Sauna, hot tub, body treatments, hydrotherapy, aromatherapy, body wraps
2 outdoor pools, free cabanas, sun loungers
Restaurant

Popular amenities

  • Bar
  • Breakfast available
  • Spa

Explore the area

Map
Crescent Road, The Palm, Dubai
  • Aquaventure
    ‪6 min walk‬
  • Nakheel Mall
    ‪6 min drive‬
  • Marina Beach
    ‪14 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪35 min drive‬

Room options

Imperial Club Queen Room - Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Imperial Club Queen Room - Palm View

  • 484 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Imperial Club King Room - Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial | NYE | Palm View)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Imperial | NYE)

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds (Imperial | NYE | Palm View)

  • 484 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Mandatory Gala Dinner)

8.0 out of 10
Very good
(1 review)
  • 969 sq ft
  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

2 Bedroom Family Room

8.2 out of 10
Very good
(15 reviews)
  • 969 sq ft
  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Imperial | NYE)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Imperial Club King Room - Palm View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Family Club Room

7.4 out of 10
Good
(3 reviews)
  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Family Room, 2 Bedrooms (Club - Mandatory Gala Dinner)

  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Palm Queen Room

9.4 out of 10
Exceptional
(21 reviews)
  • 484 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Ocean Queen Room

9.0 out of 10
Wonderful
(65 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 2368 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Underwater Suite

10.0 out of 10
Exceptional
(1 review)
  • 1776 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite (Neptune Underwater)

  • 1776 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Palm King Room

9.6 out of 10
Exceptional
(45 reviews)
  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Ocean King Room

9.4 out of 10
Exceptional
(88 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Grand Atlantis Suite

  • 4618 sq ft
  • Sea view
  • Sleeps 6
  • 2 King Beds

Skyline Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1087 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

2 Bedroom Terrace Suite

  • 1518 sq ft
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

2 Bedroom Regal Suite

  • 2271 sq ft
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

2 Bedroom Skyline Suite

  • 1593 sq ft
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, Terrace (Mandatory Gala Dinner)

  • 1012 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal Mandatory Gala Dinner)

  • 1765 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)

  • 484 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

  • 484 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Skyline Suite (Mandatory Gala Dinner)

  • 1087 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)

  • 1593 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)

  • 2271 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Skyline Suite, 2 Bedrooms (Mandatory Gala Dinner)

  • 1593 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Terrace Suite

8.8 out of 10
Excellent
(6 reviews)
  • 1012 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Regal Suite

  • 1765 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Atlantis, The Palm

5-star hotel in Palm Jumeirah
Catch some rays on Atlantis, The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants.
Atlantis, The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 3 outdoor tennis courts, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shuiqi has 27 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Simply walk outside to feel the sun on your face at the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Atlantis, The Palm you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary. This luxury hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

Atlantis, The Palm has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Atlantis, The Palm has 20 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AED 170 per person
  • 20 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Kayaking
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Pool loungers

Full-service spa

  • 27 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 797.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1350
  • New Year's Eve (December 31) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Atlantis, The Palm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1243 out of 1496 reviews
Rating 8 - Good. 136 out of 1496 reviews
Rating 6 - Okay. 50 out of 1496 reviews
Rating 4 - Poor. 22 out of 1496 reviews
Rating 2 - Terrible. 45 out of 1496 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melania, Northborough

Stayed 4 nights in Apr 2025

10/10 Excellent

Oleg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Apr 2025

10/10 Excellent

Juan

Stayed 6 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying at Atlantis The Palm any other hotel will pale: outstanding service, restaurants, staff (special thanks to Sheheer who kept the room spectacular), activities…
Stayed 4 nights in Apr 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

Susan, Aston Tirrold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Tamir, Beer sheva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are reaguler, breakfast is amazing, all the stores and food selling in the hotel the prices are so high!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely sensational hotel. Firstly I have to say all the staff were amazing - so helpful and friendly always. The attention to detail is unbelievable considering how many guests they have to look after. The ability to nip in and out of the waterpark at your leisure is a game changer because you can try and avoid the busiest times. Hotel guests also get to go in a bit earlier than general opening so there are very limited queues for the first hour or so and we took full advantage of that. All in all an amazing stay in a wonderful hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

AYSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it
Stayed 2 nights in Feb 2025

10/10 Excellent

Ramandip Kaur

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It lives up to all the hype!
Stayed 6 nights in Apr 2025

10/10 Excellent

Nazma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from Atlantis Hotel and my 5 year old daughter is crying to go back. We honestly had the best time here as a family. The life in the UK recently with the weather/work/school runs ks super stressful so travelling abroad to Dubai gave us the opportunity to relax and spend quality family time. The hotel provided the best of everything. From kids clubs, Aqua adventure park, Spa, gym and family pools. My husband even joked about getting a job there as he loved it so much too. Wish we could stay for longer but it is pricey so we will need to save up again and plan for sometime in the future. Thank you Atlantis for providing us with endless happy memories. We will be back for sure!! :)
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Sankar

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and you have most things in one place and everything else is an Uber away
Stayed 6 nights in Mar 2025

8/10 Good

Rubinder

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just the security staff kept on asking if we belonged to the hotel guests which was irritating.
Stayed 7 nights in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, great views, excellent service
Stayed 4 nights in Mar 2025

8/10 Good

Monica, Murphy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just at the en they charged us double to see the sharks
Stayed 7 nights in Mar 2025

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect family vacation! Highly recommend this resort. Its perfect!
Stayed 2 nights in Mar 2025

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Atlantis the Palm is a beautiful resort! We loved everything about this hotel; if we could do 10 stars, we would! Room was very spacious and comfortable. Our valet for the stay was Khabir, and he went above and beyond to make sure we got what we needed. There are multiple dining options with great quality. We really liked the buffet breakfast at Saffron, buffet dinner at Kaleidoscope, dinner at En Fuego, lunch at the Shore! Access to the water park and aquarium gives is an excellent way to enjoy attractions while staying at the hotel. White beach was pristine and the facility pools were very clean. We had a blast staying at this resort and we will highly recommend it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Raul A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Aklways awesome
Stayed 10 nights in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service impeccable

Magnifique hôtel avec des petites attentions tels que l'offre de crème solaire gratuite aux personnes à la piscine/plage. Très propre comme partout à Dubai. La chambre était très confortable, on pouvait se déplacer aisément dans le complexe. Le buffet pour le déjeuner était très achalandé et bruyant même si le service était impeccable, nous avons opté pour le bistro lounge piano où c'était plus calme pour déjeuner. Nous avons pu assister au spectacle des dauphins assis confortablement. J'étais un peu déçue de l'Aquarium, j'avais peut-être de trop grandes attentes mais ça n'a pas fait l'effet wow, c'est gratuit pour ceux qui restent à l'Atlantis mais je n'aurai pas payé pour ça. Le service du gym était incroyable, nous avons pu faire une séance de stretching avec Gaby qui a pris le temps avec nous pour nous montrer l'équipement et nous donner un cours personnalisé. Coup de coeur,
Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Stayed 7 nights in Feb 2025