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Carlton Dubai Creek Hotel

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Photo gallery for Carlton Dubai Creek Hotel

Interior entrance
Lobby sitting area
Rooftop terrace
Minibar, desk, iron/ironing board, free cribs/infant beds
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
15 Baniyas Rd, Deira - Al Rigga, Dubai, Dubai
  • Gold Souk
    ‪14 min walk‬
  • BurJuman Mall
    ‪7 min drive‬
  • Dubai Cruise Terminal
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪14 min drive‬

Room options

View all photos for One Bedroom City View

Minibar, desk, iron/ironing board, free cribs/infant beds

One Bedroom City View

  • City view
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Creek View

Minibar, desk, iron/ironing board, free cribs/infant beds

One Bedroom Creek View

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Room Creek View

Minibar, desk, iron/ironing board, free cribs/infant beds

Studio Room Creek View

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Room City View

Minibar, desk, iron/ironing board, free cribs/infant beds

Studio Room City View

  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Carlton Dubai Creek Hotel

Hotel in Deira
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Carlton Dubai Creek Hotel offers 126 air-conditioned accommodations with minibars and bathrobes. Kitchenettes offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include slippers, bidets, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include Swedish massages, Thai massages, facials, and body scrubs.
In addition to a full-service spa, Carlton Dubai Creek Hotel features an outdoor pool and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. Complimentary valet parking is available on site.

Carlton Dubai Creek Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Carlton Dubai Creek Hotel has a restaurant on site.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 105.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 9:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Carlton Dubai Creek
Carlton Dubai Creek Hotel Hotel
Carlton Dubai Creek Hotel Dubai
Carlton Dubai Creek Hotel Hotel Dubai

Carlton Dubai Creek Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 111 reviews
Rating 8 - Good. 27 out of 111 reviews
Rating 6 - Okay. 8 out of 111 reviews
Rating 4 - Poor. 9 out of 111 reviews
Rating 2 - Terrible. 4 out of 111 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

imad

Business traveler
Liked: Cleanliness, staff & service, room comfort

Not bad but I wouldn't recommend it.

Quite old, poor breakfast, garage access and not convenient. Most of the staff is friendly and the room I got was very big (more like a service apartment). I got a kitchen but no cutleries.
Stayed 7 nights in Jan 2025

6/10 Okay

K

Liked: Staff & service

Excellent location but need some TL

The sink in the main bathroom was leaking quite badly underneath. I reported this to the front desk and showed the man there a photo of the water gushing out. He said he would tell maintenance that there was a problem in the athroim. He didn't listen to what I told him and didn't like at the photo. The Toilet spray hose was also leaking and I explained this too. The leaks ever got fixed. I also complained about lots of tiny fruit flies which seemed to congregate in the kitchen sink area. I used a whole can of fly spray over the week but theyvstilll kept coming. The room housekeeper never replaced the coffee sachets and I bought a jar of coffee. The floor was also not very clean, my feet were grubby after walking around in the evenings. I did like the overlay hotel, it's location and the idea from the rooftop bar were amazing . It just needs a little bit of attention to detail
Stayed 7 nights in Jan 2025

10/10 Excellent

Fadumo

Stayed 4 nights in Nov 2024

8/10 Good

Bisher

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2024

10/10 Excellent

Naveen Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, closer proximity to all tourist locations in and around Dubai City
Stayed 3 nights in Dec 2024

10/10 Excellent

Mustafe

Stayed 2 nights in Dec 2024

10/10 Excellent

Mowlid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the one of the best hotels in Dubai excellent service and great staff I have been there so many times and love to go back there.
Stayed 1 night in Dec 2024

4/10 Poor

stacy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The good thing I liked about this room is that it was very spacious. I felt like I had a mini apartment and that was such a good feeling to have so much space. The bad thing that made it where I would never stay here again is that it was very dirty upon entry. We had to ask somebody to come in and clean it again because the floors had stains the sofa head stained things were not cleaned. They seem to have limited staffing to clean the entire hotel. I think that is why things are not being cleaned properly because you can’t ask limited staffing to do such a huge hotel.This is an older hotel and it shows if you look at the carpet throughout the hotel in the hallways, you’ll see that there are stains everywhere and paint chipping away. I would not stay here again.
Stayed 4 nights in Nov 2024

8/10 Good

Maricar

Stayed 4 nights in Oct 2024

10/10 Excellent

Teck Wee

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Nov 2024

8/10 Good

Osama

Traveled with family
Liked: Cleanliness, amenities
Riza at the front desk was great as usual. But the property is in need of a bit of renovation. Bathroom tap was leaking and air conditioning need to be checked as cigarette smoke smell was coming through. Also there were a lot of small fruit flies in the kitchen area in the room.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mustafe

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Mustafe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aging infrastructure, but amazing staff!

Location is great. Lobby is a big wow (worthy of 4 stars). Room is good, but there are lots of noticeable imperfections (shower floor sloped to drain out of shower instead of into drain, scuffed paint, badly installed tile, strong smell of tobacco smoke in public areas). And there is a lack of some basic supplies - no wash cloth, no dish soap, no kitchen towels, no hair conditioner. I know this review is detailed, but I expect a 4 star hotel to be a wow in the lobby & everywhere else inside the hotel. However, I want to give VERY HIGH PRAISE for the staff. Everyone was friendly, helpful, and professional.
Stayed 3 nights in Oct 2024

8/10 Good

Sadrac

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great. Thank you
Stayed 2 nights in Oct 2024

6/10 Okay

Gulzar Alam

Business traveler
Liked: Cleanliness

Nit value for money

Stayed 2 nights in Oct 2024

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Upgraded my room Huge rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Soodhun

Stayed 2 nights in Aug 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good for everything you need also the shops and the sites for gold, perfumes and spices are walking distance not to forget the creek crossing to bur dubai is so convenient and cheap. I will most definitely revisit.
Stayed 6 nights in Jul 2024

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and easy access to other services
Stayed 2 nights in Jul 2024

10/10 Excellent

Lutfullah

I stayed 1 night and had super experience with the pool and spa
Stayed 1 night in Jul 2024

10/10 Excellent

SAID

Stayed 2 nights in Jul 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very helpful and professional, also Riza at reception was very helpful and friendly and went above and beyond to help us with finding transport and directions. We just loved the place and the area. We will most definitely revisit.
Stayed 7 nights in Jun 2024

10/10 Excellent

Muhanad

Stayed 3 nights in Jun 2024