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Crowne Plaza Dubai Jumeirah by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Dubai Jumeirah by IHG

Outdoor pool, sun loungers
Exterior
Exterior
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Laundry
  • Housekeeping

Explore the area

Map
Al Mina Road, Opposite Al Hudaiba Awards Bldg., Dubai
  • Jumeirah Mosque
    ‪19 min walk‬
  • Dubai Cruise Terminal
    ‪4 min drive‬
  • La Mer
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Smoking

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed, Smoking

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 1 King Bed (Top Floor)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Top Floor)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed (Top Floor)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom (Top Floor)

  • 700 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 1 King Bed, Accessible Bathtub

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Club Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 2 Twin Beds (Club Floor)

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 1 King Bed, Smoking

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Smoking

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room

  • 377 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room, 1 King Bed (Club Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed (Club Floor)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Club Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Suite, 1 King Bed (Club Floor)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Club Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Suite, 1 Bedroom (Club Floor)

  • 700 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Smoking

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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$130 total
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About this property

Crowne Plaza Dubai Jumeirah by IHG

5-star hotel in Bur Dubai
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Change of towels is available on request.
Crowne Plaza Dubai Jumeirah by IHG offers 252 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Crowne Plaza Dubai Jumeirah by IHG features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 5-star property. This luxury hotel also offers a sauna, a terrace, and multilingual staff. Complimentary covered self parking is available on site. A total renovation of this property was completed in November 2021.

Crowne Plaza Dubai Jumeirah by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Ginger - This theme restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Docks Pub - This gastropub specializes in British cuisine and serves dinner only. Happy hour is offered. Open daily.
Plaza Café - This coffee shop serves breakfast, lunch, and light fare. Happy hour is offered. Open daily.
Pool Bar & Lounge - This poolside rooftop bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Languages

Arabic, Dutch, English, Filipino, French, Georgian, Hindi, Indonesian, Malay, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 90 for adults and AED 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cuisines
  • Ginger
  • Plaza Café
  • Pool Bar & Lounge
  • The Docks Pub

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (80 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 90 for adults and AED 45 for children
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Crowne Plaza Dubai Jumeirah by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 54 reviews
Rating 8 - Good. 10 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 4 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Amjad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel is very good , location , rooms are good . We had two rooms one room did not have a safe , I went down to front desk and they promised that they will get safe for the room but they never brought a safe . I had to carry my passports with me all the time . Not sure why they don't provide the safe in each room .
Stayed 2 nights in Nov 2024

10/10 Excellent

Bassem, DDO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 7 nights in Oct 2024

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jul 2024

10/10 Excellent

Leano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smart shiny hotel with lovely rooms and great to have a big bath (which could have done with some soap more accessible). The bar restaurant was favoured by me ahead of the Asian restaurant. Breakfast buffet was spot on (didnt spot any jam). Very well furnished and pleansant pool area together with an attentive bar. To reach attractions taxis or uber are easy and cheap to get which was handy as reception advised that was better than using the metro. Supermarket nearby. Highly recommended high end hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Barissanajah

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Sep 2023

6/10 Okay

Diana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel, good size room and housekeeping. Restaurant was average, evening service not great - average food and no staff to help
Stayed 4 nights in Nov 2023

10/10 Excellent

Jasper

Liked: Staff & service, property conditions & facilities
good
Stayed 4 nights in Oct 2023

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

4/10 Poor

Abdullatief

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Weak wifi signal. Small swiming pool. I stayd in 1st floor room 161. I can hear my neighbours. Night club in same bulding loud i cant sleep . Start from12 am-4 am. First and last visit. Bar was ok. Service at the bar is good. Mr edwardo the bar manager was frendly and hard working man. Food is over priced all over the hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

nathalie

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 11 nights in May 2023

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel good value for money friendly staff keep away from tour operator book family hot air ballon ride promised every day to go then when I ask for refund my 5000 AED she said it would take many weeks for me to get it back. In other words we been ripped off.

10/10 Excellent

Mery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very recommend this place

10/10 Excellent

Pedro, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff is amazing. Very friendly
Stayed 5 nights in Nov 2022

10/10 Excellent

Sohail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Egemen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2022

2/10 Terrible

Oscar

Traveled with group, Traveled with family
Disliked: Staff & service
Rented 2 rooms and they couldnt find our reservsgions. Even with itinerary numbers. Bad service.
Stayed 3 nights in Feb 2022

4/10 Poor

Andrew

Business traveler
Disliked: Staff & service
A hotel lacking class, with poor service
I have stayed in many Dubai hotels and to be honest there are not many bad ones. But this pace had a 8.6 rating and price looked ok. The rating was massively flattering. Customer service was nearly rude, I seemed a nuisance. I was asked to pay my bill at the end of the say and they did not believe I prepaid via Hotels.com. many hand cleansing stations were empty 1. Hotel lacked the class of every other hotel I've stayed in in Dubai. May other hotels to pick, don't stay here if you want good service & luxury
Stayed 4 nights in Jan 2022

10/10 Excellent

Rasheed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was very comfortable and memorable trip. Will go back again and again. Highly recommended
Stayed 7 nights in Jan 2022

8/10 Good

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Great hotel very clean just been refurbished great staff ideal for business district
Stayed 4 nights in Dec 2021

10/10 Excellent

MICHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Dubai ..
It was a nice and enjoyable stay..all rooms are new decorated and the pool on the top floor is never crowded. The Asian restaurant has great food and a special thanks to Tia for a perfect service. Nearby the hotel you also find many restaurants, a small mall with several shops etc. The hotel has a perfect location.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Brand new
Hotel incorrect on Google maps which was annoying. Otherwise a great stay in a brand new/refurbished hotel
Stayed 4 nights in Nov 2021