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Donatello Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Donatello Hotel

3 bars/lounges, poolside bar
Outdoor pool, open 7:00 AM to 5:00 PM, sun loungers
Exterior
Deluxe Room (Twin) | Minibar, in-room safe, desk, laptop workspace
Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • Air conditioning

Explore the area

Map
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948
  • Mall of the Emirates
    9 min walk
  • Ski Dubai
    13 min walk
  • Souk Madinat Jumeirah
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    21 min drive

Room options

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room (Twin)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room

Executive Room | Bathroom | Deep soaking tub, free toiletries, hair dryer, bathrobes

Executive Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (King)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (King)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area | 32-inch LCD TV with satellite channels, TV

Grand Suite

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room (Twin)

Deluxe Triple Room (Twin) | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room (Twin)

  • Sleeps 3
  • 3 Twin Beds

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About this property

Donatello Hotel

4-star hotel in Al Barsha
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a health club, and a poolside bar.
Donatello Hotel offers 132 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, Donatello Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1100 square feet (102 square meters) include a conference center. This luxury hotel also offers a children's pool, a sauna, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Donatello Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Donatello Hotel has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Arabic, English, Filipino, German, Hindi, Russian, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free beach shuttle
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AED 60 for adults and AED 30 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Baby bath
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (1,100 square feet of space)

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: AED 500 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 60 for adults and AED 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 5:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Donatello Dubai
Donatello Hotel Apartments
Donatello Hotel Apartments Dubai
Donatello Hotel Dubai
Donatello Hotel Hotel
Donatello Hotel Dubai
Donatello Hotel Hotel Dubai

Donatello Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 186 out of 478 reviews" "
Rating 8 - Good. 190 out of 478 reviews" "
Rating 6 - Okay. 57 out of 478 reviews" "
Rating 4 - Poor. 24 out of 478 reviews" "
Rating 2 - Terrible. 21 out of 478 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ for the Donatello
Another excellent stay and thank you for the upgrade. The evening Concierge was absolutely fantastic entertaining my children whilst we checked in. Definitely stay here again, even with renovations going on.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

ABDUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2024

6/10 Okay

Mohamed

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Olivier

Liked: Staff & service, property conditions & facilities
Spacious room
Stayed 7 nights in May 2024

10/10 Excellent

Med

Stayed 1 night in May 2024

2/10 Terrible

Joshua

Stayed 5 nights in Apr 2024

2/10 Terrible

Alex

Stayed 7 nights in Apr 2024

10/10 Excellent

melisew

Stayed 1 night in Apr 2024

10/10 Excellent

Aras

Stayed 1 night in Mar 2024

6/10 Okay

Peter

Business traveler
Disliked: Property conditions & facilities
The furniture is smelly and very old
Stayed 4 nights in Mar 2024

8/10 Good

Nicolas

Stayed 4 nights in Mar 2024

10/10 Excellent

Diego

Stayed 1 night in Mar 2024

6/10 Okay

Gina, Ossining

Traveled with family
Liked: Staff & service
Dislike that upon arrival you have give cash for deposit. As where all other hotel only uses credit card.
Stayed 3 nights in Feb 2024

8/10 Good

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel served its purpose for us. We only stayed two nights. Didn’t get to use the pool. Tried the fisherman’s restaurant and room service. It was ok. Convenient to have a coffee shop on site.
Stayed 2 nights in Feb 2024

6/10 Okay

Jesse

Liked: Staff & service
Disliked: Property conditions & facilities
It’s for budget travelers, so don’t expect the hotel to be like the near by Kempinski or Sheraton. Staff is always courteous and willing to assist, but the dreadful check in (took so long that I still have nightmare) needs be addressed, otherwise I will not revisit even if it is for free
Stayed 1 night in Feb 2024

10/10 Excellent

Amir

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room size was amazing and friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, convenient hotel in Dubai
Nice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.
Stayed 2 nights in Dec 2023

4/10 Poor

Bilal

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Terrible
There was very loud bar which kept shaking my room due to beat and loud music. Informed reception and they said last night was weekend and there wouldn’t be any more noise tonight but every single night was same and couldn’t sleep. Due to restless nights and not able to sleep, I ended up in hospital where I was given relaxation injection. Absolute terrible
Stayed 1 night in Oct 2023

4/10 Poor

Nicolas Young Kwet Shung

Traveled with group
Disliked: Staff & service
Very bad experience
One month before my arrival, I sent only 1 request: "Please give me a high floor" (because I read through some other reviews that they were having renovations and it can quite noisy at the lower floors) Upon my check-in, they gave me the first floor. :( I asked again to provide me a higher floor. They said they will do it the next day but never did.. even after 5 days.
Stayed 5 nights in Oct 2023

10/10 Excellent

Marc, London

Stayed 1 night in Oct 2023

2/10 Terrible

Faisal

Disliked: Cleanliness, staff & service, property conditions & facilities
Regret booking this hotel, it’s no where near a 4 star hotel. Rooms are out dated and old, balcony is locked and can’t be opened. You can hear traffic noises all day and night. I was woken up early everyday because they start playing LOUD jazz music in the hallway speakers at 6:30am every morning. Construction happening in the building so you hear loud drilling and hammering noises all day. Definitely do not recommend and regret picking this hotel.
Stayed 2 nights in Oct 2023

2/10 Terrible

Harmit

Stayed 1 night in Sep 2023