Dukes The Palm, a Royal Hideaway Hotel

5.0 star property

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Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Experience the grandeur of our lobby, featuring a stunning chandelier, comfortable seating, and elegant design.
Creator video
Beachfront wedding setup with a stunning city skyline view.
Relax by the pool surrounded by a circular pavilion and city views.
Enjoy a panoramic view of the city from the comfort of this stylish living room, featuring a sofa, coffee table, and flat-screen TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪2 min walk‬
  • Dubai Marina Mall
    ‪6 min drive‬
  • Aquaventure
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

Deluxe Room

8.2 out of 10
Very good
(36 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Studio

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A2C)

  • 603 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio

9.4 out of 10
Exceptional
(9 reviews)
  • 517 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Studio

9.0 out of 10
Wonderful
(16 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

8.0 out of 10
Very good
(3 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A1C)

  • 753 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 603 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room

7.0 out of 10
Good
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A1C)

  • 603 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (2A1C)

  • 603 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment (2A1C)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Apartment (2A1C)

  • 519 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite (2A1C)

  • 526 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A2C)

  • 753 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Superior Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

One Bedroom Premium Apartment

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Superior Studio

  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Grand Studio

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium Studio

  • Sleeps 2
  • 1 King Bed

Royal Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

Queen Elizabeth Suite

  • Sleeps 4
  • 1 Twin Sofa Bed, 1 King Bed and 2 Twin Beds

Premium Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

Superior Room 1 King bed

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room 1 King bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Dukes The Palm, a Royal Hideaway Hotel

5-star hotel in Palm Jumeirah
Catch some rays on Dukes The Palm, a Royal Hideaway Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel like a marina and a complimentary children's club.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Complimentary self parking and valet parking are available on site.

Dukes The Palm, a Royal Hideaway Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 684 out of 1045 reviews
Rating 8 - Good. 204 out of 1045 reviews
Rating 6 - Okay. 82 out of 1045 reviews
Rating 4 - Poor. 38 out of 1045 reviews
Rating 2 - Terrible. 37 out of 1045 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, amenities
Felt restaurant was well organised, lots of queuing for food and not a lot of room. Dirty plates were left lying around,
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was unbelievable from the moment I checked in until the moment I checked out. I was supposed to have 2 rooms but unfortunately my wife and daughter couldn’t travel due to my daughter taking ill. Christopher who was on reception managed to put me on a higher floor which was very much appreciated under the circumstances. All in all a top 5 star hotel
Stayed 5 nights in Apr 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overall Nice, need TLC

Overall a nice hotel, the Beach Umbrellas need updating as all have rips in and do not stay in place, Hotels.com VIP Reward only available in the hotel bar not all bars on complex, the outside flooring lets the look of the property feel dated.
Stayed 6 nights in Apr 2025

6/10 Okay

Laura

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Pictures look different to the actual rooms. Rooms are very back dated. The rooms weren’t very clean. Pool and beach were lovely but the pools tiles weren’t coming off a lot in the pool. The food is really nice it’s just a let down by the rooms and cleanliness
Stayed 7 nights in Apr 2025

10/10 Excellent

Mordechay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. My 3rd stay at the Dukes and will always come back
Stayed 4 nights in Mar 2025

10/10 Excellent

Mohammad Usman, BINGLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will use again.
Stayed 8 nights in Apr 2025

4/10 Poor

James

Disliked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Tykee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, I think the pool should be open a lil later
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Stayed 9 nights in Mar 2025

10/10 Excellent

Harmender

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and location.

Hotel is lovely, very clean. Staff are attentive and pool and beach area are great. Food in the hotel is very expensive unless you have a plan ( FB, HB etc ).
Stayed 5 nights in Mar 2025

6/10 Okay

Tracey

Stayed 8 nights in Mar 2025

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

6/10 Okay

Kanwerjit

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was very dated. It was a room for twin beds which were being together to make a king bed. It totally disturbed the symmetry of the room. There were not enough power points to charge small gadgets.
Stayed 4 nights in Mar 2025

10/10 Excellent

Bridie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Lovely Dukes the Palm for friendly stay .

A great stay , brought our 21 year daughter and she liked it that much she’s going back in May with her friends . Special thanks again to Ayas who always looks after us . Another thanks to Ali in the gymnasium.
Stayed 6 nights in Mar 2025

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dukes The Palm: A Luxurious Stay That Will Leave You Breathless! I had an amazing time staying at Dukes The Palm, a Royal Hideaway Hotel, from 3-10 March 2025. It was like a dream come true! From the moment I stepped through the doors, I was greeted with warm smiles, top-notch service, and an air of sophistication that set the perfect tone for an unforgettable experience. Location, Location, Location! The hotel is right on the iconic Palm Jumeirah, and the views of the Arabian Gulf and the Dubai Marina skyline are simply breathtaking. It’s like living in a postcard! The mix of British charm and Middle Eastern luxury creates an ambiance that’s both elegant and welcoming—perfect for a relaxing getaway. Comfort and Style in Every Detail My room was a true haven of comfort and style. It was spacious, immaculately clean, and beautifully designed. The plush bedding, elegant furnishings, and a private balcony with stunning sea views made every moment feel indulgent. The attention to detail, from the in-room amenities to the flawless housekeeping service, was truly impressive. Dining Experiences That Will Make Your Taste Buds Sing! And let’s not forget about the dining experiences! The hotel has a variety of restaurants that offer a wide range of cuisines, from international to local. I had the pleasure of trying a few different dishes, and they were all absolutely delicious. The service was also top-notch, and the atmosphere was warm and inviting.
Stayed 7 nights in Mar 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, limpio y con una hermosa playa privada
Stayed 6 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing time, some minor Reno’s required. But certainly did not spoil our trip
Stayed 8 nights in Mar 2025

10/10 Excellent

Omar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice I would stay in this hotel again for sure
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. The staff were friendly and helpful from the moment we arrived, which was particularly welcome after an overnight flight. Our room was made ready as quickly as possible and well before the advertised time. We were free to use all the facilities and take a shower etc while waiting for the room. Situated on the ‘trunk’ of the the Palm, it is directly opposite Nakheel Mall (approx 5-10 min walk) which has great retail outlets and also houses the Palm Monorail, which will connect you to the tram/metro system and get you pretty much anywhere in Dubai safely and at a lower cost. Although food/drink is relatively expensive (which is generally the same in all the hotels) there are cheaper options in the Mall which may suit a lower budget. The monorail will also take you to the top of the Palm and Atlantis Hotel, where you will find Aquaventure which is amazing (if water parks are your thing). Book online in advance to get a cheaper deal though. There are great restaurants in the hotel and Ula beach/pool bar is great, with friendly and efficient staff. The pool and private beach are great, with abundant sun loungers. The gym is great and the pictures on the website don’t do it justice. Plenty of modern equipment and great views over the complex and towards JBR. To summarise, great hotel, great facilities and friendly staff, situated in a very convenient location. I would definitely stay here again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This whole staff was amazing. The hotel was clean. I loved it.
Stayed 6 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with very friendly staff. Spotlessly clean and good location. It was very busy though and there were never enough sun loungers by the pool or umbrellas on the beach. Light switches in bedrooms were crazy, and very few amenities in kitchen space i had in my studio. No cleaning products, no teatowels, had to go out and buy things to use. My bin wasnt emptied for 2 days either. Very nice touch though getting a birthday cake and balloons on my birthday. Good and some small details, then let down on others. Overall good though.
Stayed 5 nights in Mar 2025

10/10 Excellent

Irla, humble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff. Great breakfast and coffee was amazing.
Stayed 5 nights in Mar 2025