Dukes The Palm, a Royal Hideaway Hotel

5.0 star property

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Lobby
Superior Studio | 1 bedroom, premium bedding, pillowtop beds, in-room safe
1 bedroom, premium bedding, pillowtop beds, in-room safe
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪2 min walk‬
  • Dubai Marina Mall
    ‪6 min drive‬
  • Aquaventure
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

Deluxe Room

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Studio

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Studio

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A2C)

  • 603 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom

  • 603 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio

  • 517 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Studio

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Studio

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A1C)

  • 753 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 603 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A1C)

  • 603 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (2A1C)

  • 603 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment (2A1C)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Apartment (2A1C)

  • 519 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite (2A1C)

  • 526 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A2C)

  • 753 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Superior Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

One Bedroom Premium Apartment

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Superior Studio

  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Grand Studio

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium Studio

  • Sleeps 2
  • 1 King Bed

Royal Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

Queen Elizabeth Suite

  • Sleeps 4
  • 1 Twin Sofa Bed, 1 King Bed and 2 Twin Beds

Premium Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

Superior Room 1 King bed

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room 1 King bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Dukes The Palm, a Royal Hideaway Hotel

5-star hotel in Palm Jumeirah
Catch some rays on Dukes The Palm, a Royal Hideaway Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel like a marina and a complimentary children's club.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Complimentary self parking and valet parking are available on site.

Dukes The Palm, a Royal Hideaway Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 675 out of 1029 reviews
Rating 8 - Good. 199 out of 1029 reviews
Rating 6 - Okay. 79 out of 1029 reviews
Rating 4 - Poor. 38 out of 1029 reviews
Rating 2 - Terrible. 38 out of 1029 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Janette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few issues I had whilst staying at the hotel. I had no hot water so the first shower was freezing cold. However as soon as i reported it someone came and fixed it. The next thing was access to my room. The key card intermittently worked and then on final night did not work altogether which being late at night was not something you want to wait for security to then come and fix it. However there is alot of good parts for instance the staff are very warm, respectful and courteous. Anything you want they are there. My mother had a birthday and they decorated her room with balloons and cake. It is a nice hotel and would stay there again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Hanh My

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and awesome Full board dining option!
Stayed 6 nights in Feb 2025

6/10 Okay

Danielle

Traveled with family
Disliked: Amenities, property conditions & facilities
Having stayed in this hotel many times, I felt that the standard has slipped. Staff were less attentive, the lazy river was green and unusable and the garden next to the pool was closed on one day for a private event meaning we could not get one of the few sun beds around the pool. The suite we had was nice with a good view over the city but the bath was tiny and quite old looking. The sofa bed was incredibly uncomfortable with a very thin mattress covering the frame. For the price of approx £500 per night it was very expensive for what was provided
Stayed 3 nights in Feb 2025

10/10 Excellent

Karim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

Roland Toufi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly and stuffy. The property looks nice on the outside though and is in an excellent location.
Stayed 1 night in Feb 2025

10/10 Excellent

Lyn Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, comfortable and clean, all you need for a great holiday
Stayed 10 nights in Jan 2025

10/10 Excellent

Saad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2025

6/10 Okay

Manish, Loughton

Average hotel, poorly designed delux bathroom, no inside area for family to have drinks, pool all one height 1.6m, need to wake up early to get bench for poolside, no beach bar.
Stayed 5 nights in Feb 2025

6/10 Okay

Sheena Bhavesh

Traveled with family
Liked: Amenities, property conditions & facilities
Not a 5* hotel Good choice of food at breakfast but too small a space to sit, very cramped. Our apartment was far too small for our group!! Can’t believe there are different size and shape rooms for the same price!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Anne Marie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at The Dukes, the staff were incredible and the facilities outstanding. Will definitely revisit.
Stayed 6 nights in Feb 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - with lovely staff that make you feel so welcome.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities
Rooms on 2nd floor have no windows be sure to request a high floor.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 5 star hotel on The Palm. All the staff were friendly and extremely helpful, from the dining staff to the cleaning and concierge staff. Not to mention the security, cleaning and gym staff. Very clean, with a wonderful flower display in the foyer every few days or so. The dining options in the main restaurant were fabulous. We didn't put a single item in our mouths that wasn't scrumptious.
Stayed 7 nights in Feb 2025

10/10 Excellent

Anatoli, Dollard des Ormeaux

Stayed 7 nights in Feb 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, just on The Palm, with great facitlities, especially the large pool/private beach area. Staff were excellent, nothing was too much trouble. Room was clean and serviced regularly. Close to Nakheel Mall.
Stayed 7 nights in Feb 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay at excellent hotel for a work trip
Stayed 3 nights in Feb 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Shama P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and always helpful, area is beautiful. Felt safe and had no issues.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sujata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Fantastic location. Superb service
Stayed 6 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

elif

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

chishti

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
ALL WORKERS WERE VERY NICE
Stayed 2 nights in Feb 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Dukes hotel, the staff couldn’t do enough for you and it is a good location on the edge of the palm. The breakfast spread was also really good. We would definitely return.
Stayed 7 nights in Feb 2025