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Dukes The Palm, a Royal Hideaway Hotel

5.0 star property

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Exterior
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1 bedroom, premium bedding, pillowtop beds, in-room safe
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

8.8 out of 10
Excellent

Popular amenities

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Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪7 min walk‬
  • Dubai Marina Mall
    ‪6 min drive‬
  • Aquaventure
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room

  • City view
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

Superior Studio | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Studio

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Apartment, 1 Bedroom

  • City view
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Grand Studio

  • City view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Apartment, 1 Bedroom (2A2C)

  • Partial sea view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Apartment, 1 Bedroom

  • City view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite

  • City view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Studio

  • Partial sea view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Studio

  • City view
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Studio

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Apartment, 1 Bedroom (2A1C)

  • Partial sea view
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite

  • City view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Apartment, 1 Bedroom (2A1C)

  • Partial sea view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite (2A1C)

  • Partial sea view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Apartment (2A1C)

  • Partial sea view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Apartment (2A1C)

  • Partial sea view
  • 519 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Grand Suite (2A1C)

  • Partial sea view
  • 526 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Apartment, 1 Bedroom (2A2C)

  • Partial sea view
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Dukes The Palm, a Royal Hideaway Hotel

5-star hotel in Palm Jumeirah
Catch some rays on Dukes The Palm, a Royal Hideaway Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel like a marina and a complimentary children's club.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Complimentary self parking and valet parking are available on site.

Dukes The Palm, a Royal Hideaway Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1010 reviews
Rating 8 - Good. 196 out of 1010 reviews
Rating 6 - Okay. 80 out of 1010 reviews
Rating 4 - Poor. 37 out of 1010 reviews
Rating 2 - Terrible. 37 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando, Santa ana

Stayed 4 nights in Jan 2025

4/10 Poor

Vivek

Traveled with family and small children
Liked: Staff & service
Restaurant is poor. Long queues and food tbh is not good. Not compared to other places. Service was generally good and cant fault the staff but not great place.Outdoor pool is cold although looks nice, its not heated. Lazy river was closed for months and was not communicated beforehand. Location is good overall, convenient.
Stayed 4 nights in Jan 2025

10/10 Excellent

Saima

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sofia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
We had a lovely stay! The staff is so friendly, helpful and happy to make our stay excellent. The beach is amazing, the pool are is big enough to not feel crowded. We can highly recommend this hotel.
Stayed 7 nights in Jan 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

MARIAN

Stayed 1 night in Jan 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Bapukan ch

Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Stayed for 10 days for NYE 2024. Very good hotel, staff friendly. No complaints!
Stayed 9 nights in Dec 2024

2/10 Terrible

Rabia

Stayed 7 nights in Dec 2024

4/10 Poor

Maxie

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
None of the VIP acess perks offered were granted!
Stayed 7 nights in Dec 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place
Stayed 2 nights in Dec 2024

8/10 Good

Margaret Ann

Liked: Cleanliness, staff & service
Hotel is looking dated in some areas. Childrens pool was closed for the duration of the stay, with the adult pool too deep for children under 12. Friendly staff and a good budget hotel
Stayed 6 nights in Dec 2024

8/10 Good

Warren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position on the palm and great beach. Staff are excellent and very helpful. Food not quite what it was in years previously, limited vegetarian selection but still very good indeed.
Stayed 9 nights in Dec 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just got back from a fantastic stay here , would highly recommend and would return here. Staff are lovely, very attentive. Hotel and facilities excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with everything you need. Housekeeping were fab and the breakfast was amazing. Loved the music round the pool too.
Stayed 6 nights in Dec 2024

10/10 Excellent

MR ABDULLAH

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
A great place to stay with amazing staff everywhere. The food was brilliant and there were lots to do for the whole family. The rooms were nicely sized and cleaned regularly to a high standard. Taxis regularly pick you up from outside the hotel with many of the famous sites around 20/30 minutes drive away. The pool was also amazing with spectacular views and the hotel have their own private beach too. Massage services are also located within the hotel and were great. Thank you!
Stayed 7 nights in Dec 2024

2/10 Terrible

qiong

Stayed 6 nights in Dec 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff, good food choices at breakfast. Choice of restaurants on site for dinner, overall a great place to stay.
Stayed 8 nights in Dec 2024

8/10 Good

Lulu Fediah

Stayed 8 nights in Dec 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Great hotel with very friendly staff who know what they are doing i really enjoyed my stay as a solo traveller
Stayed 3 nights in Dec 2024

8/10 Good

Ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with amazing staff. Hotel could do with some minor touch ups.
Stayed 5 nights in Dec 2024

10/10 Excellent

Hameed

Stayed 8 nights in Dec 2024

10/10 Excellent

Kymaramecie Alcee

Stayed 6 nights in Nov 2024

10/10 Excellent

VenkataRavi

Stayed 2 nights in Dec 2024