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Aparthotel

Emirates Grand Hotel

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Photo gallery for Emirates Grand Hotel

Club Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
Deluxe King Room | View from room
Executive Twin Room with Burj Khalifa View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
Exterior
Indoor pool

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Pet friendly
  • Room service
  • Spa

Explore the area

Map
Sheikh Zayed Road, Trade Centr, Dubai, 116957
  • Dubai Mall
    ‪19 min walk‬
  • Burj Khalifa
    ‪2 min drive‬
  • Dubai World Trade Centre
    ‪2 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe King Room

  • 291 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite with Burj Khalifa View

Grand Suite with Burj Khalifa View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Grand Suite with Burj Khalifa View

  • 807 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Club Suite with Burj Khalifa View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Club Suite with Burj Khalifa View

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Two Bedroom Suite

  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Twin Room

  • 538 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Twin Room with Burj Khalifa View

Executive Twin Room with Burj Khalifa View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Twin Room with Burj Khalifa View

  • 538 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for 3 Bedroom Suite with Burj Khalifa View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

3 Bedroom Suite with Burj Khalifa View

  • 1076 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Club Room with Burj Khalifa View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Club Room with Burj Khalifa View

  • 291 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Burj Khalifa View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe King Room with Burj Khalifa View

  • 291 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

One Bedroom Suite

  • 603 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Club Room

  • 291 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite with Burj Khalifa View

One Bedroom Suite with Burj Khalifa View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

One Bedroom Suite with Burj Khalifa View

  • 603 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Emirates Grand Hotel

Dubai aparthotel connected to a rail/subway station in Trade Center
This aparthotel features a full-service spa, an indoor pool, and a restaurant. Free self parking and a free manager's reception are also provided. Additionally, a 24-hour health club, a bar/lounge, and a 24-hour business center are onsite. Each apartment offers comforts like a Select Comfort bed and Egyptian cotton sheets, plus free WiFi and a flat-screen TV with cable channels. 24-hour room service, a coffee/tea maker, and free bottled water are among the other amenities available to guests. Change of towels is available on request.
Emirates Grand Hotel offers 450 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a 24-hour health club.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NA. The spa is open daily.
In addition to a full-service spa, Emirates Grand Hotel features an indoor pool and a 24-hour health club. The aparthotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

Business amenities consist of a 24-hour business center, meeting rooms, and coworking spaces. This business-friendly aparthotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. Guests can use the indoor pool at a partner property. Complimentary self parking is available on site. A total renovation of this property was completed in September 2024.

Emirates Grand Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Emirates Grand Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Pool/Spa

  • Full-service spa
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: WiFi (AED 90 per stay)

Parking and transportation

  • Free self parking on site

Family friendly

  • Free crib

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 52 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Room service (24 hours)

Bedrooms

  • Bedroom
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: AED 250 per day
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Conference center
  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • In a shopping district
  • Near a metro station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 31 floors
  • 450 units
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2005
  • Connecting units available
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual decor
  • Individual furnishings
  • Renovated - September 2024
  • Soundproofing
  • Towels (changed on request)
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 250.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 52 per person
  • Fee for wireless internet in public areas: AED 90 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Emirates Grand Hotel Apartments Dubai
Emirates Grand Hotel Apartments
Emirates Grand Dubai
Emirates Grand
Emirates Grand Hotel Dubai
Emirates Grand Hotel Aparthotel
Emirates Grand Hotel Apartments
Emirates Grand Hotel Aparthotel Dubai

Emirates Grand Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 95 out of 527 reviews
Rating 8 - Good. 124 out of 527 reviews
Rating 6 - Okay. 105 out of 527 reviews
Rating 4 - Poor. 89 out of 527 reviews
Rating 2 - Terrible. 114 out of 527 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Aneesuddin

Liked: Cleanliness, amenities
Everything went well but there is small in the washroom 2601 and need to replace bathroom door.
Stayed 3 nights in Apr 2025

2/10 Terrible

Salim

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in terrible condition. they do not even clean the rooms. They decided to do work on another room's door at 9AM with banging and equipment grinding. it was terrible. Elevators had more employees using them then guests which made it a nightmare to go up and down. Shower did not work properly and water drain was blocked and therefore released water all over the washroom. nothing was done even after complaining... I can go on but I think this gives a clear idea about the property.
Stayed 5 nights in Apr 2025

6/10 Okay

Amanjot

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and sticky Hotel. Check in was horrible. Bad management. Elevator is very very slow.
Stayed 4 nights in Apr 2025

2/10 Terrible

Megahnui

Disliked: Cleanliness, property conditions & facilities
One staff at the reception was extremely impolite and non accomodating
Stayed 6 nights in Apr 2025

4/10 Poor

Shadab, Doha

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The most prime location of Dubai and the worst kept property in this location. Forget high end facilities, the floors were dirty, bathroom fittings were faulty even the window curtains were hanging with missing hooks. Something that basic wouldn’t cost more than a few cents but the owners and managers seem to lack motivation or attitude of being in service industry. It was my second time in this property and I book it for amazing view and location and accessibility to transportation. But I guess this was the last time I was at this property. I was misinformed that the new management had improved the quality of services. Liars.
Stayed 1 night in Mar 2025

8/10 Good

tarek, Tampa

Business traveler, Traveled with family
Disliked: Property conditions & facilities
The location is good near train station. Also located on Shiek Zayed Boulevard near shops and restaurants. The front desk personal was unpolite at the check in. He assigned us a different room of what we reserved. After I asked for a manager to speak, he left for a while then assigned the right reserve room after half an hour.
Stayed 5 nights in Apr 2025

2/10 Terrible

Pankaj

Disliked: Cleanliness, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

isha

Disliked: Amenities, property conditions & facilities
this hotel is only good for being in DIFC, the hotel bed is nice. the lifts are slow. not the best, bathroom is old
Stayed 5 nights in Apr 2025

2/10 Terrible

KENNETH

Stayed 4 nights in Apr 2025

4/10 Poor

Huilin

Disliked: Cleanliness, amenities, property conditions & facilities
Often no towels after the room is cleaned. There is only one plug is working although there are 5 in the room.
Stayed 12 nights in Apr 2025

6/10 Okay

Pegah

Disliked: Property conditions & facilities
When you walk into the lobby, you think that this is a temporary hotel with a temporary front desk, I came in on a really busy day and it was absolutely mayhem, but I have seen it be more quiet on other days. The staff is slow, but they are nice, they’re trying their best. If you get a good rate on this room, take it. The hotel is under construction so some areas are a mess and some areas are perfect. I was on the 28th floor and got a huge room, but the room was really old, however , everything was clean. Then they asked me to move into the sixth floor because they were going to be doing construction on the 28th floor. They moved me to what they call a “suite” however it was smaller, but it was updated and again really clean. so by the looks of it, the hotel looks like it’s falling apart, but really, there is a nice staff. bedding is clean, Rooms have a small refrigerator, which is nice. And both of my rooms had an amazing view of the Burj Khalifa. And also right in front of the metro! The elevators are really slow so ask for a room that is lower level or else you’ll be stopping on every single level before you get to your floor. And the Internet is dodgy, it’s fine for a bit of work here and there, but if you are trying to take video calls, not sure this is a place to do it. If I got a good rate I would stay here again. Not glamorous at all but fine
Stayed 3 nights in Apr 2025

2/10 Terrible

Salim

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Property was unique in how unorganized and dirty and worn out it is.
Stayed 1 night in Apr 2025

4/10 Poor

Martin

Disliked: Cleanliness, room comfort

Avoid if you can

From check in to check out this wasn't a great experience. The check is was extremely long when all i wanted to do was drop my bags as I was early. Eventually when I did check in the room cards didn't work ....nor did the replacements. The room could have been cleaner and so could the bedsheets. The hotel never addressed any concerns. There was no chair for the desk. You could hear the noise from the main highway quite loudly so I hardly slept for 2 or the 3 nights and it took ages to get lifts so everything took an age. I would avoid this place if you can. I spoke with other guests to see how they felt and they all said the same as me.
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort

Not a good experience Old Hotel.

Got a room with smoked smell. Couldn’t breathe. Cockroach in the bathroom door.Asked for another room since we had to go to safari.they moves our stuff to the room wasn’t cleaned. Almost thought we are in somebody else’s room. Finally end up in third room which was nicer than both.
Stayed 1 night in Mar 2025

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

C

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

4/10 Poor

azhar

Traveled with family
Disliked: Cleanliness
The room was not even ready till night and I got to my room it’s extremely dirty. Front desk staff was rude and unprofessional. The only good thing about the hotel is the buss boys
Stayed 1 night in Feb 2025

2/10 Terrible

Vasco SAS

Business traveler
Disliked: Room comfort

Horrible experience

Worst experience ever. There were guests arguing with the reception. From the conversation they wanted refunds due to the condition of the rooms. There was another lady who had been waiting for 3 hours because they could not find her booking. When I went up to the counter after waiting 25 minutes I was also told they couldn’t find my booking and asked me to have a seat. I left and called Hotels.com that could not help. So I booked a different hotel and was not refunded.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ahmad Wamiq

Business traveler
Disliked: Cleanliness, property conditions & facilities
Here’s a more polished version of your review while keeping the strong dissatisfaction intact: A Total Disaster – Avoid at All Costs! My experience at Emirates Grand Hotel was nothing short of a nightmare. The hotel was under construction, with renovations happening on all floors. Construction materials were scattered everywhere, creating an unsafe and chaotic environment. The elevators were either damaged or barely functioning, making it extremely inconvenient to get around. On top of that, the customer service was completely incompetent—unhelpful, unresponsive, and nowhere near the standard expected for the price they charge. Speaking of cost, despite the hotel taking advantage of the exhibition period to demand a ridiculously high rate, the stay wasn’t worth even a fraction of what I paid. The rooms were in poor condition, and the overall experience was far below expectations. I strongly advise against staying here. Don’t risk your money or your comfort—look elsewhere!
Stayed 1 night in Feb 2025

10/10 Excellent

Saira

Traveled with family
Liked: Cleanliness, room comfort

Very good clean hotel

It was amaIng stay rooms was cleaned everyday Water provided unlimted Teas and coffes also milk was provided unlimted with kettel in the room overall gpod experience
Stayed 4 nights in Feb 2025

8/10 Good

Nirmal, Delta

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Do not stay here

NOT a 4-star hotel. Avoid. Website is false advertising. Pool is closed. Rooms are dirty, old, shabby, moldy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yelitze

Liked: Amenities
The food, the customer service! Great place
Stayed 4 nights in Dec 2024

2/10 Terrible

Dimitrios, London

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, terrible condition of the bathroom and the hotel staff were the least to say unorganized and not helpful. I requested several times to change the room and they postponed my move 3 times with the explanation that the room that I was supposed to move was occupied by a new guest!
Stayed 6 nights in Dec 2024