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Grand Mercure Dubai City

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Mercure Dubai City

Exterior
Reception
Minibar, in-room safe, desk, blackout drapes
Indoor wedding
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Parking included
  • Air conditioning
  • Spa

Explore the area

Map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868
  • City Centre Deira
    16 min walk
  • Deira Clocktower
    6 min drive
  • Dubai Creek Golf & Yacht Club
    8 min drive
  • Dubai (DXB-Dubai Intl.)
    15 min walk

Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, blackout drapes

Premium Suite

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 320 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite

Grand Suite | Minibar, in-room safe, desk, blackout drapes

Grand Suite

  • 1087 sq ft
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds

  • 320 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Dubai)

Suite (Dubai) | Living area | 49-inch LED TV with cable channels, TV

Suite (Dubai)

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grosvenor)

Suite (Grosvenor) | Living area | 49-inch LED TV with cable channels, TV

Suite (Grosvenor)

  • 818 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Premier Inn Dubai International Airport

Pool
Free airport shuttle
Parking included
Free WiFi
4.5 out of 5, Wonderful, (2585)
The price is $86
per night
$108 total
includes taxes & fees
Jan 8 - Jan 9
Premier Inn Dubai International Airport

About this property

Grand Mercure Dubai City

5-star hotel in Garhoud
2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free valet parking, free airport drop-off, and a free manager's reception. Additionally, 2 poolside bars, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Grand Mercure Dubai City offers 361 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Grand Mercure Dubai City features a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 9 meeting rooms. This luxury hotel also offers a children's pool, spa services, and a terrace. Guests can use the outdoor pool at a partner property. A shuttle from the hotel to the airport is complimentary to guests (available 24 hours). Complimentary covered valet parking is available on site, along with a car charging station.

Grand Mercure Dubai City is a smoke-free property.

A complimentary manager's reception is offered each day.
Walima - This buffet restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Qova - Onsite café. Open daily.
Mizmah - This theme restaurant specializes in local cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Huzza - This bar specializes in international cuisine. Open daily.
D Sky line - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free airport drop-off shuttle at scheduled times
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 85 for adults and AED 42.50 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • D Sky line
  • Huzza
  • Mizmah
  • Qova
  • Walima

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 184.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 85 for adults and AED 42.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Grand Mercure Dubai City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 430 out of 773 reviews" "
Rating 8 - Good. 154 out of 773 reviews" "
Rating 6 - Okay. 74 out of 773 reviews" "
Rating 4 - Poor. 43 out of 773 reviews" "
Rating 2 - Terrible. 72 out of 773 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

orly

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Transit stopover for 1 night. Clean, comfortable and quiet. Been here before. Will use again
Stayed 1 night in Sep 2024

10/10 Excellent

Shlomo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rogerio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to the airport
Hotel close to the airport, easy for arrivals and departures
Stayed 1 night in Sep 2024

10/10 Excellent

Angela Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.
Stayed 9 nights in Aug 2024

2/10 Terrible

George

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Everything was good but I had to wait 1hour for my room to be ready when I asked and payed for it to be ready at 9. I paid all the full payments for early check-in, but I had to stay for one hour waiting. Overall, everything was OK! everything is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good facilities, friendly staff and nice breakfast. Only issue was, we booked for 4 people, but only 1 bed, and 2 towels. We eventually received 2 roll-away beds, but it took up all the lounge area, so we could not utilise this area.
Stayed 2 nights in Aug 2024

6/10 Okay

Irene Kuda

Traveled with family
Liked: Staff & service, amenities
The ambiance- very good. I am allergic to carpets and so asked for a carpet free room and was told their was non. This spoiled my sttay at the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Madeleine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a quick stopover before your next flight- good aircon and food options for breakfast. Will definitely use again!
Stayed 1 night in Aug 2024

10/10 Excellent

S, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Check in excellent. Not a glamorous hotel but great for a quick transit
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

singh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Ahmad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 1 night in Jul 2024

6/10 Okay

Khursheda

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.
Stayed 1 night in Jul 2024

6/10 Okay

Majda

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carina

Stayed 1 night in Jul 2024

10/10 Excellent

Haroon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stayc
Stayed 1 night in Jul 2024