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Holiday Inn & Suites Dubai Festival City, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Gateway Avenue, Festival City, Dubai
  • Dubai Festival City Mall
    13 min walk
  • Dubai Creek
    3 min drive
  • Dubai Creek Golf & Yacht Club
    10 min drive
  • Dubai (DXB-Dubai Intl.)
    9 min drive

Room options

View all photos for Premium Room, 1 King Bed, Kitchen

Premium Room, 1 King Bed, Kitchen | View from room

Premium Room, 1 King Bed, Kitchen

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom (Creek View)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (Creek View)

  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Waterfront View)

  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony | Minibar, in-room safe, desk, blackout drapes

Premium Apartment, 1 Bedroom, Balcony

  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Terrace

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Terrace

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

  • 301 sq ft
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Kitchen, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Waterfront View)

  • 301 sq ft
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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$265 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Holiday Inn & Suites Dubai Festival City, an IHG Hotel

4-star Dubai hotel, connected to a shopping center in Dubai Festival City
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn & Suites Dubai Festival City, an IHG Hotel offers 496 air-conditioned accommodations with minibars and safes. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has couples treatment room(s). Services include massages.
In addition to a full-service spa, Holiday Inn & Suites Dubai Festival City, an IHG Hotel features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 6 meeting rooms. This business-friendly hotel also offers a children's pool, a 24-hour fitness center, and spa services. Complimentary self parking and valet parking are available on site, along with a car charging station.

Holiday Inn & Suites Dubai Festival City, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Sirocco - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Joe's Backyard Grill - This bistro specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Zeste Cafe - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
Z Garden - This café specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 75 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Joe's Backyard Grill
  • Sirocco
  • Z Garden
  • Zeste Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (100 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Holiday Inn & Suites Dubai Festival City, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 414 reviews" "
Rating 8 - Good. 94 out of 414 reviews" "
Rating 6 - Okay. 11 out of 414 reviews" "
Rating 4 - Poor. 11 out of 414 reviews" "
Rating 2 - Terrible. 10 out of 414 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

TUKULU

Stayed 24 nights in Aug 2024

10/10 Excellent

Ebony Mignon, Lacey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay overall was amazing! I would definitely stay here again!
Stayed 2 nights in Aug 2024

4/10 Poor

yohannes

Stayed 7 nights in Aug 2024

10/10 Excellent

Amir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bed was not clean, towels not clean
Stayed 2 nights in Aug 2024

10/10 Excellent

david

Stayed 1 night in Apr 2024

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
One of the best hotels I’ve ever stayed at! Five star luxury, amazing customer service, the most extensive breakfast buffet I’ve ever seen, and super comfortable rooms. 10/10 would recommend and will stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 3 nights in Jun 2024

10/10 Excellent

siddiq

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family or business stay.
The most amazing service, very clean, the staff is very helpfull, I recommend this hotel, I can give 10 stars.
Stayed 16 nights in Jul 2024

10/10 Excellent

Fawaz

Stayed 1 night in Jul 2024

10/10 Excellent

muhammet

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for every think
Stayed 3 nights in Jul 2024

10/10 Excellent

Yasser, HOUSTON

Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in my opinion is judged by three things. The entrance (cleanliness, brilliance, and elegance) The floors ( rugs, baseboards, and overall smell) The bathroom cleanliness, modern, cork, and water pressure. The Holiday Inns & Suites of Dubai Festival City has all three.
Stayed 1 night in Jul 2024

8/10 Good

Issam

Stayed 2 nights in Jul 2024

10/10 Excellent

Salla

Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V
Very nice, clean, modern. Spacious rooms. Very helpful staff. Very convenient with a connection to DFC mall
Stayed 4 nights in Jun 2024

8/10 Good

Milka

Traveled with partner
I didn’t like that there was no movies on tv,pool was closed.The good thing was that is close to the airport and the shopping mall.
Stayed 1 night in Jun 2024

4/10 Poor

Joselito

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First, pool is under maintenance and secondly, we didn’t have hot water on second day. They insisted that noticed were given but only was told 45 minutes after they turned the heater off
Stayed 3 nights in Jun 2024

10/10 Excellent

Ahmed

Traveled with family
Stayed 1 night in May 2024

10/10 Excellent

Mohammed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 6 nights in May 2024

10/10 Excellent

WAEL, Halifax

Stayed 1 night in May 2024

10/10 Excellent

zeina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Shopping attached.
Beautiful hotel attached to a shopping mall via air conditioned walkway. Staff so efficient and friendly. Breakfast excellent, buffet dinner superb with so much variety to choose from. Rooms comfortable with good quality mattress and bedding. Nice size room and bathroom. Air conditioning cools nicely and is quiet.
Stayed 1 night in May 2024

10/10 Excellent

GULNORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024