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Hotel Indigo Dubai Downtown by IHG

5.0 star property

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Photo gallery for Hotel Indigo Dubai Downtown by IHG

Lobby
Interior
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet friendly

Explore the area

Map
Marasi Drive, PO Box 24666, Dubai, 00000
  • Dubai Mall
    ‪15 min walk‬
  • Dubai Fountain
    ‪16 min walk‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

Room options

View all photos for 2 Twin Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 279 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Pool views, open daily

Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 492 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 295 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Design Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 676 sq ft
  • Canal view
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Corner Suite w comp transfer to La Mer Beach & Dubai Mall

Corner Suite w comp transfer to La Mer Beach & Dubai Mall | Premium bedding, minibar, in-room safe, individually decorated

Corner Suite w comp transfer to La Mer Beach & Dubai Mall

  • 427 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King or Twin bed comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Standard Room King or Twin bed comp transfer to La Mer Beach & Dubai Mall

  • 295 sq ft
  • Canal view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for 2 Twin Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Super Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Super Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 605 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for 1 King Premium Creek View w comp transfer to Kite Beach & Dubai Mall

1 King Premium Creek View w comp transfer to Kite Beach & Dubai Mall | Premium bedding, minibar, in-room safe, individually decorated

1 King Premium Creek View w comp transfer to Kite Beach & Dubai Mall

  • 279 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Indigo Dubai Downtown by IHG

5-star hotel in Downtown Dubai
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite.
Hotel Indigo Dubai Downtown by IHG offers 269 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.
In addition to a full-service spa, Hotel Indigo Dubai Downtown by IHG features an outdoor pool and a steam room. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and 2 meeting rooms. This Art Deco hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary covered self parking and covered valet parking are available on site.

Hotel Indigo Dubai Downtown by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Open Sesame - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Orange Feels - This bar is located by the pool. Open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, French, Georgian, German, Hindi, Indonesian, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 95 for adults and AED 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Open Sesame
  • Orange Feels

Things to do

  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Art supplies
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2020
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AED 200 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 95 for adults and AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 3)
  • Pet fee: AED 200 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Indigo Dubai By Ihg Dubai
Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown by IHG Hotel
Hotel Indigo Dubai Downtown by IHG Dubai
Hotel Indigo Dubai Downtown an IHG Hotel
Hotel Indigo Dubai Downtown by IHG Hotel Dubai

Hotel Indigo Dubai Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 626 out of 759 reviews
Rating 8 - Good. 89 out of 759 reviews
Rating 6 - Okay. 24 out of 759 reviews
Rating 4 - Poor. 12 out of 759 reviews
Rating 2 - Terrible. 8 out of 759 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the facilities, the atmosphere were the best I have ever experienced. WIll stay here again on the next visit.
Stayed 7 nights in Jan 2025

10/10 Excellent

Vipul

Stayed 4 nights in Feb 2025

10/10 Excellent

Arlene

Indigo not convenient to sites

Taxis were the only way to get around. Got expensive in heavy traffic throughout the day. One mile walk through heavy traffic to Dubai Mall. More to Burj Khalifa. Their shuttles only go to Dubai mall twice in the morning starting at 10:30 and returning late afternoon. Not convenient.
Stayed 4 nights in Feb 2025

10/10 Excellent

mohamed

Stayed 4 nights in Feb 2025

10/10 Excellent

Allen

Traveled with family
Convinced location
Stayed 2 nights in Jan 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Briefly in Dubai

Amazing spot, near Dubai Mall and recommend hiring a biker to cycle the canal.
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA CONCEPCION, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staffs were very friendly and helpful. Easy to take uber to everywhere
Stayed 3 nights in Jan 2025

10/10 Excellent

Abdul Ur Rehman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay . The hotel has a very unique and contemporary theme which created a very vibrant atmosphere and is very welcoming. The rooms are spacious with luxurious furnishings. The staff is very polite, friendly and always willing to assist.
Stayed 13 nights in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to the mall
Stayed 1 night in Jan 2025

10/10 Excellent

martires

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Great staff.
Stayed 7 nights in Jan 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this hotel! It is such a cute and charming place in Dubai. The location was perfect and really convenient. The staff was exceptional and friendly. I would highly recommend this place to anyone visiting this part of the world.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service & helpful personnel!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were tastefully decorated and very clean. The bed was very comfortable. The working area was great, with a great view. And walking to Dubai Mall took only 15 minutes. I will stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

This is a great hotel, which is only a 15 minute walk from the Dubai Mall. Everything about my room was great; very comfortable bed, spacious room, lots of storage, and a large shower. The staff are excellent and willing to answer any question. The food in the restaurant is also excellent. I will be staying here again on my next trip to Dubai.
Stayed 5 nights in Jan 2025

10/10 Excellent

Fatima

Stayed 3 nights in Jan 2025

8/10 Good

RAJAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean and professional staff. Nice breakfast. The only thing i did not like is that if your room is on a lower floor and facing the pool and outdoor restaurant you will be hearing nonstop music till 01:00 am from outside and it is hearable inside the room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Esin

Stayed 4 nights in Dec 2024

10/10 Excellent

MARK

Stayed 4 nights in Jan 2025

10/10 Excellent

Casvel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & unique decors. Clean & quiet. Food is great!
Stayed 5 nights in Jan 2025

8/10 Good

Drew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinarily polite and courteous people. Took care of every request. Special mention: Gabga, Samara and Vishal (cleaning crew) and the rest. One of the best hotel service that I have gotten around the world.
Stayed 6 nights in Jan 2025

10/10 Excellent

Gemma Ann

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
An absolutely wonderful hotel establishment in the heart of Dubai city centre. Outstanding staff in all areas, fantastic facilities and exceptional dining in Open Sesame restaurant. I would absolutely not hesitate in booking this hotel again. We took advantage of the convenient location and walked to the Dubai mall which took approximately 12 minutes. Head concierge Whale was particularly helpful and an exceptional member of the team. Room facilities are superb. The pressure in the shower and the size of the shower cubicle was really great. Complimentary drinking water is available in your room each day. We took advantage of the half board dining option available to guests. The restaurant staff were superb and the food quality was outstanding - very flavoursome and fresh. We very much look forward to returning to Hotel Indigo on our next day in Dubai.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff n service, cleanliness n walkable to Dubai mall
Stayed 3 nights in Jan 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , the staff is really helpful and friendly. The hotel is beautiful. Breakfast A
Stayed 4 nights in Jan 2025