Hyatt Regency Dubai Creek Heights

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Dubai Creek Heights

Lobby
3 bars/lounges, rooftop bar
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
3 bars/lounges, rooftop bar
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Restaurant
  • Hot Tub
    Hot Tub
  • Bar
    Bar

Explore the area

Map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Wafi City Mall
    13 min walk
  • Dubai Creek
    2 min drive
  • Dubai Creek Golf & Yacht Club
    7 min drive
  • Dubai (DXB-Dubai Intl.)
    13 min drive

Room options

Twin Room - Free Breakfast & Lounge Access

  • 409 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room- Free Breakfast & Lounge Access

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Room - Free Breakfast & Lounge Access

  • 409 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite - Free Breakfast & Lounge Access

  • 861 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 592 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Twin Room With City View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Room with City View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room- Free Breakfast & Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

Prince Suite

  • 2077 sq ft
  • Water view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Emiri Suite

  • 1615 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Family Room (4 adults)

  • 592 sq ft
  • Water view
  • Sleeps 4
  • 2 King Beds

Deluxe Room (2 Single Beds)

  • 592 sq ft
  • Water view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed (Creek View)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite-Club Access

  • 743 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hyatt Regency Dubai Creek Heights

5-star hotel in Bur Dubai
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Hyatt Regency Dubai Creek Heights features a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 34445 square feet (3200 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hyatt Regency Dubai Creek Heights has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
La Tablita - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Sufra - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Market24 - This delicatessen specializes in international cuisine. Open daily.
Eve Penthouse & Lounge - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eve Penthouse & Lounge
  • La Tablita
  • Market24
  • Sufra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (34,445 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 35 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 122.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1200
  • New Year's Eve (31 December) Gala Dinner per child: AED 600 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 853 reviews" "
Rating 8 - Good. 235 out of 853 reviews" "
Rating 6 - Okay. 70 out of 853 reviews" "
Rating 4 - Poor. 37 out of 853 reviews" "
Rating 2 - Terrible. 33 out of 853 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Qurra-Tul-Ain, Burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed at so far. Customer service was excellent, will be definitely back soon.
Stayed 5 nights in Aug 2024

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Let us check in 7 hours early with no charge.
Stayed 7 nights in Jul 2024

10/10 Excellent

Rafael

Stayed 7 nights in Jul 2024

10/10 Excellent

Maria, Altadena

Stayed 5 nights in Jul 2024

10/10 Excellent

Hassanein

Stayed 2 nights in Jul 2024

4/10 Poor

Ahmed

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a spacious hotel with attentive staff, great food options and comfortable beds.
Stayed 1 night in Jul 2024

10/10 Excellent

Saeed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valuable
Stayed 3 nights in Jul 2024

10/10 Excellent

Amir Pasha, Peoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Abdulrahman, Basaksehir

Stayed 2 nights in Jul 2024

10/10 Excellent

ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Elhadj

Stayed 9 nights in Apr 2024

10/10 Excellent

brenda

Stayed 2 nights in Jul 2024

10/10 Excellent

Fernando

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtesy and respectful people clean up the rooms is amazing. I really appreciate everything they did.
Stayed 11 nights in Jun 2024

10/10 Excellent

Rajitha, Aranayake

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Dhanesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s well placed from the Dubai Healthcare City Metro making it a walkable property.
Stayed 2 nights in Jun 2024

10/10 Excellent

Otto

Stayed 3 nights in Jun 2024

10/10 Excellent

Ezatullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Stacy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly Nice relaxing property
Stayed 3 nights in May 2024

10/10 Excellent

Ramin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Prakash

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and courteous staff. The breakfast spread was amazing and catered to all. Would love to go back.
Stayed 1 night in Jun 2024

8/10 Good

Innocent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was excellent. David and Ishaq at the entrance stand out. I love the hospitality which is top notch but I had issues with my room's wifi at the end of my stay. overall stay is fantastic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Innocent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024