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Hyatt Regency Dubai Creek Heights

5.0 star property

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Photo gallery for Hyatt Regency Dubai Creek Heights

Lobby
Minibar, in-room safe, desk, laptop workspace
Fitness facility
2 bars/lounges, rooftop bar
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
$144
includes taxes & fees
Nov 8 - Nov 9

Explore the area

View in a map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Place, Dubai World Trade Centre
    ‪4 min drive‬
  • Place, City Centre Deira
    ‪4 min drive‬
  • Place, BurJuman Mall
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for King Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Room - Free Breakfast & Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Twin Room - Free Breakfast & Lounge Access

  • 409 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 592 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2 Single Beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 Single Beds)

8.0 out of 10
Very good
(3 reviews)
  • 592 sq ft
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite-Club Access

Family Suite-Club Access | Minibar, in-room safe, desk, laptop workspace

Family Suite-Club Access

  • 743 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for King Room with City View

Minibar, in-room safe, desk, laptop workspace

King Room with City View

8.6 out of 10
Excellent
(31 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access | Minibar, in-room safe, desk, laptop workspace

One-Bedroom Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 861 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access | Minibar, in-room safe, desk, laptop workspace

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 947 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room With City View

Minibar, in-room safe, desk, laptop workspace

Twin Room With City View

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Emiri Suite

Emiri Suite | Minibar, in-room safe, desk, laptop workspace

Emiri Suite

  • 1615 sq ft
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Prince Suite

Prince Suite | Minibar, in-room safe, desk, laptop workspace

Prince Suite

  • 2077 sq ft
  • 3 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room (4 adults)

Family Room (4 adults) | Minibar, in-room safe, desk, laptop workspace

Family Room (4 adults)

  • 592 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Creek View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Creek View)

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior detail
Grand Hyatt Dubai
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  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,004 reviews
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About this property

Hyatt Regency Dubai Creek Heights

5-star hotel in Bur Dubai
This hotel features 4 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Hyatt Regency Dubai Creek Heights features a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 34445 square feet (3200 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hyatt Regency Dubai Creek Heights has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
La Tablita - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Sufra - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Market24 - This delicatessen specializes in international cuisine. Open daily.
Eve Penthouse & Lounge - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eve Penthouse & Lounge
  • La Tablita
  • Market24
  • Sufra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (34,445 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 35 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 122.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200.00 per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 1400
  • New Year's Eve (December 31) Gala Dinner per child: AED 700 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 987 reviews
Rating 8 - Good. 257 out of 987 reviews
Rating 6 - Okay. 77 out of 987 reviews
Rating 4 - Poor. 39 out of 987 reviews
Rating 2 - Terrible. 39 out of 987 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Khariala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the staff is really nice, customer service was to another level. I felt very welcome by all staff. The pool is awesome and safe. Breakfast is very good. I would definitely recommend the hotel, we had a great experience.
Stayed 3 nights in Jul 2025

8/10 Good

Mirlene, Eagle Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

JACKY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel , more four stars than 5 stars

Good hotel , a pity the room stank of cigarettes.
Stayed 1 night in Jun 2025

10/10 Excellent

Riyas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Early check-in provided at 0800am being off-season, fantastic staff that went out of their way to make the stay comfortable from start to finish. Terrific value hotel with excellent amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmed

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Amr

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in excellent condition, reception staff Mr malak and Mohamed hamid were amazing they went above and beyond in facilitating early check in and late check out, they made the experience started and ended with a very satisfactory result. Thank you
Stayed 2 nights in Jun 2025

10/10 Excellent

lintu

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was exceptionally good and the staffs were too cooperative, the receptive team and bellboy Mr Navneet was very helpful,
Stayed 1 night in Jun 2025

8/10 Good

SAREM

Stayed 5 nights in Jun 2025

8/10 Good

Sumit

Business traveler
Liked: Cleanliness, property conditions & facilities
Average food; lounge access is of zero value
Stayed 2 nights in Jun 2025

6/10 Okay

Sumit

Business traveler
Disliked: Room comfort
Lounge offers no value. It’s a dead place. Taste if food in general is very average. Location is not great. Housekeeping takes forever to answer the phone. Overall- very average experience. Very low value for money.
Stayed 5 nights in Jun 2025

10/10 Excellent

Patrick James David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service driven staff. Very clean and quiet. Very nice gym and Spa!
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice hotel in a good location. Great staff and great choice of restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Bridget, Ibadan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping team are amazing
Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 6 nights in May 2025

8/10 Good

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Prashant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in May 2025

8/10 Good

Shaukat

Stayed 4 nights in May 2025

10/10 Excellent

Marina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Seyed Ali

Stayed 2 nights in May 2025

10/10 Excellent

Cherise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Precious

Stayed 3 nights in May 2025

10/10 Excellent

Genevieve B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my partner. We loved our stay here. Everything was super clean. Amazing staff. Thank you Hyatt Regency Dubai Creek for making our stay one of the best
Stayed 4 nights in May 2025