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ibis Mall Avenue Dubai

3.0 star property

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Photo gallery for ibis Mall Avenue Dubai

View from room
Room, 2 Twin Beds | Down comforters, individually furnished, desk, blackout drapes
Aerial view
Point of interest
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
2 A Street, Al Barsha, Mall of the Emirates, Dubai, 0
  • Ski Dubai
    ‪6 min walk‬
  • Mall of the Emirates
    ‪6 min walk‬
  • Souk Madinat Jumeirah
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Down comforters, individually furnished, desk, blackout drapes

Room, 2 Twin Beds

  • 211 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down comforters, individually furnished, desk, blackout drapes

Standard Room, 1 Double Bed

  • 211 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

ibis Mall Avenue Dubai

3-star hotel in Al Barsha
This hotel features a restaurant, a bar/lounge, and 24-hour room service. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ibis Mall Avenue Dubai offers 204 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Beds feature down comforters. 26-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Ibis Mall Avenue Dubai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Amici Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner only.
Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 55 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amici Italian Restaurant
  • Ezaz Bar

Things to do

  • Ski passes
  • Snow sports gear

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 55 per person
  • Airport shuttle fee: AED 160 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Ibis Emirates Mall
Ibis Hotel Emirates Mall
Ibis Mall Emirates
ibis Dubai Mall Emirates Hotel
ibis Emirates Hotel
ibis Dubai Mall Emirates
ibis Emirates
ibis Mall Avenue Dubai Hotel
ibis Mall Avenue Dubai Dubai
ibis Mall Avenue Dubai Hotel Dubai
ibis Dubai Mall of the Emirates Hotel

ibis Mall Avenue Dubai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 837 reviews
Rating 8 - Good. 329 out of 837 reviews
Rating 6 - Okay. 150 out of 837 reviews
Rating 4 - Poor. 55 out of 837 reviews
Rating 2 - Terrible. 36 out of 837 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

YEHYA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thanks
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness
متاز
Stayed 2 nights in Dec 2024

10/10 Excellent

YEHYA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thanks to Mr Nyni
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
No staff for luggage transfer, no washroom slippers, small rooms with average facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Nikko

Traveled with family
Good location! Friendly staff!
Stayed 5 nights in Nov 2024

10/10 Excellent

Philip

Business traveler
Liked: Amenities
Good and friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Mahad

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cirenia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It so amazing than they replace with no charge the bottles of water, I'm very thankful for that.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tatios

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Oct 2024

4/10 Poor

Mohamad Wael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room ventilation is bad , the room is humid, the pillows are very bad
Stayed 5 nights in Oct 2024

10/10 Excellent

Mohamed

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Mian Khurram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Farah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: - smooth check in process - friendly staff - hotel is a 10 minute walk from Mall of the Emirates Could improve: - required renovations as the rooms are outdated; upgrade the carpeting and wall color maybe for a more relaxing room ambience

10/10 Excellent

Ahmed

Stayed 2 nights in Apr 2024

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed - Hotel was closed
We arrived at the hotel and found it was closed due to flooding. We received no notification from the hotel or Hotels.com there was any issue with our accomodation and in fact received an email 2 days before our stay asking if we wish to upgrade our stay. There was a handwritten notice on the front of the hotel advising us to ring for help - the number provided would not connect via our mobiles or a land line. Very disappointed with this booking.
Stayed 2 nights in Apr 2024

6/10 Okay

Farid

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
It wasn’t good as other IBIS’s. Food was okay but rooms were not
Stayed 3 nights in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We stayed during the severe flooding. The staff were more than amazing
Stayed 1 night in Apr 2024

6/10 Okay

margaret

Liked: Staff & service
Please remove the carpets in the rooms they are too old and even cleaning them its now beyond hoovers I was sneezing all night ended up buying antihistami e tablets which is not good at all.the toilet sink drains very slowly and the tspe is damaged
Stayed 3 nights in Apr 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that they were accommodating and gave me a late checkout as my flight was late in the night.
Stayed 4 nights in Apr 2024

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were more than adequate and clean. Hot shower, coffee pot, fridge, and safe for your belongings. Restaurant on site was good and very reasonable. Walk to the Mall of the Emirates with Ski Dubai. The only negative would be no gym & pool at the hotel but you can use the adjoining hotels facilities.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nolita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property to other guests. During our 6 days stay when we requested something that we need, the staff delivers it in just few minutes. Location is convenient. We walk to the mall few times. Staffs are very courteous.
Stayed 6 nights in Mar 2024

10/10 Excellent

Carlos

Stayed 5 nights in Mar 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

MAJED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024