4/10 Poor
Jazz Tiberius
Traveled with family
Jan 2, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
The apartments are very good, extremely spacious and nice change from staying in a hotel.
The views from the balcony were stunning and the pools great.
The location is perfect with the beach only a 5 (if that) minute walk away. There are plenty of restaurants to choose from for breakfast, lunch or dinner.
Where the hotel let itself down for us were two incidents.
1. We came back to the apartment at 8:30 on our last evening to find the front door wide open. No member staff was inside, so basically anyone could have walked in and helped themselves to our stuff. So security is non existent and I would ensure you lock anything of value away before leaving the apartment. Having had the incident investigated, our apartment door was left wide open from 7:15pm in the evening until we closed it on our return at 8:30pm. Our belongings were exposed to potential theft by Blue Beach staff for over 75 minutes.
2. When we were checking in, we had to wait 80 minutes passed the official check in time as the apartment was not ready. What was infuriating was we kept being told 10 minutes it will be ready. To add salt to the wound, we were then asked to confirm we would be checking out by a certain date as they were busy. So we had not even checked in, did not have a room and the hotel was more interested in ensuring we were not staying past the booked dates.
It would have been great stay had it not been rather poor checkin experience and potential of all our stuff being nicked.
Jazz Tiberius
Stayed 5 nights in Dec 2024
