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JA The Resort - JA Palm Tree Court, Dubai

5.0 star property

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Photo gallery for JA The Resort - JA Palm Tree Court, Dubai

4 outdoor pools, open 9:00 AM to 6:00 PM, sun loungers
Interior entrance
Exterior
Private beach, sun loungers, beach umbrellas, beach towels
7 restaurants, breakfast, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • All inclusive
  • Breakfast available
  • On private beach

Explore the area

Map
Within JA The Resort, Palm Jebel Ali, Dubai, Dubai
  • LEGOLAND® Dubai
    ‪17 min drive‬
  • Dubai Exhibition Centre
    ‪17 min drive‬
  • MOTIONGATE™ Dubai
    ‪20 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪54 min drive‬

Room options

View all photos for Junior Suite, Sea View

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Sea View (Tamr Pool, Beach & Splash Park Access)

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, Sea View (Tamr Pool, Beach & Splash Park Access)

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Terrace, Beachfront (Tamr Pool, Beach & Splash Park Access)

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, Terrace, Beachfront (Tamr Pool, Beach & Splash Park Access)

  • 667 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite (Junior,Tamr Pool & Splash Park Access)

Garden view

Premium Suite (Junior,Tamr Pool & Splash Park Access)

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Junior,Tamr Pool,Beach&Splash Prk Acc)

Premium bedding, down comforters, memory foam beds, minibar

Family Suite (Junior,Tamr Pool,Beach&Splash Prk Acc)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View (Signature Club Lounge Access)

Suite, 1 Bedroom, Sea View (Signature Club Lounge Access) | Premium bedding, down comforters, memory foam beds, minibar

Suite, 1 Bedroom, Sea View (Signature Club Lounge Access)

  • 1292 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Garden View

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, Garden View

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Beachfront (Residence, Sig. Lounge Access, Butler serv.)

Room, 1 Bedroom, Beachfront (Residence, Sig. Lounge Access, Butler serv.) | Premium bedding, down comforters, memory foam beds, minibar

Room, 1 Bedroom, Beachfront (Residence, Sig. Lounge Access, Butler serv.)

  • 1335 sq ft
  • Beach view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, Sea View (Residence, Beach Cabana, Lounge Access)

Premium bedding, down comforters, memory foam beds, minibar

Suite, Sea View (Residence, Beach Cabana, Lounge Access)

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Terrace (Premium Garden)

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, Terrace (Premium Garden)

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Sea View (Residence, Sig. Lounge Access, Butler serv.)

Premium bedding, down comforters, memory foam beds, minibar

Room, 2 Bedrooms, Sea View (Residence, Sig. Lounge Access, Butler serv.)

  • 2260 sq ft
  • Sea view
  • Sleeps 7
  • 2 Double Beds

View all photos for Junior Suite, Terrace (Garden,Tamr Pool, Beach&Splash Prk Ac)

Garden view

Junior Suite, Terrace (Garden,Tamr Pool, Beach&Splash Prk Ac)

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Terrace, Beachfront

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, Terrace, Beachfront

  • 667 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

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About this property

JA The Resort - JA Palm Tree Court, Dubai

5-star resort in Jebel Ali
Spend the day relaxing at JA The Resort - JA Palm Tree Court, Dubai's private sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
JA The Resort - JA Palm Tree Court, Dubai offers 212 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Memory foam beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a marina. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a health club, and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Some rates at JA The Resort - JA Palm Tree Court, Dubai are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at JA The Resort - JA Palm Tree Court, Dubai, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 beach bars and 2 swim-up bars. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking and valet parking are available on site.

JA The Resort - JA Palm Tree Court, Dubai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
La Fontana - This poolside family restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Shooters - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
White Orchid - This poolside theme restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Captain's Restaurant&Bar - This family restaurant specializes in Mediterranean cuisine and is located on the beach. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at JA The Resort - JA Palm Tree Court, Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Windsurfing

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Lithuanian, Portuguese, Russian, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • 2 swim-up bars
  • 3 beach bars
  • 4 poolside bars
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Captain's Restaurant&Bar
  • La Fontana
  • Shooters
  • White Orchid

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Lazy river
  • Library
  • Mini golf
  • Motor boating
  • Parasailing
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a "UAE Resident, UAE ID Mandatory" room type must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.
The minimum height to access the water park is 39 inches (100 centimeters). Children under 47 inches (120 centimeters) in height must be accompanied by an adult.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 295 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the 1st night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

JA Court
JA Palm
JA Palm Court
JA Palm Tree
JA Palm Tree Court
JA Palm Tree Court Hotel
JA Palm Tree Court Hotel Jebel Ali
JA Palm Tree Court Jebel Ali
JA Tree Court
Palm Tree Court
JA Palm Tree Court Resort Jebel Ali
JA Palm Tree Court Resort

JA The Resort - JA Palm Tree Court, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 524 reviews
Rating 8 - Good. 105 out of 524 reviews
Rating 6 - Okay. 30 out of 524 reviews
Rating 4 - Poor. 9 out of 524 reviews
Rating 2 - Terrible. 7 out of 524 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t want to share
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesse K Ofori

Stayed 8 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience, the staff was very helpful and the resort was very clean
Stayed 1 night in Nov 2024

2/10 Terrible

Hossein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't waste your money here
Not worth the money – too far from civilization, noisy even at night with workers shouting and slamming doors. The buggy transfers are unreliable, and I waited an hour at reception to get my room...
Stayed 1 night in Oct 2024

8/10 Good

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing trip with family
Stayed 2 nights in Sep 2024

6/10 Okay

Duncan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ananthnadh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joyce

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wa stupendous, mohammed ,Ganga,David ,Kimani in concierge to mention but afew were awesome.so ready to assist and went above their duties to help in all we needed.Thank you.When returning to Dubai be assured you would be my 1st choice.
Stayed 6 nights in Sep 2024

4/10 Poor

adrian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Jacquelyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Ammar

Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Aug 2024

10/10 Excellent

Rajat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adil

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful time my family and I had at JA Reaort. ❤️
Stayed 6 nights in Jul 2024

10/10 Excellent

Adil

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Irfaan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , service was excellent we had an amazing time. Excellent service from Andrew and babu always willing to assist and giving good recommendations. The team went above to always cater to your needs. Will definitely be back soon.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Staycation
My family and kids loved it especially the Just splash water park and the peacocks on the site. Cherry on the Cake is that the resort upgraded me for free. Overall very enjoyable stay. We will visit this hotel again.
Stayed 1 night in May 2024

10/10 Excellent

Banke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Dennis

Stayed 3 nights in Mar 2024

6/10 Okay

Geeta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have loved to seen/received the VIP amenities promised but we didn't get any of the,. We arrived at the hotel early and were told there was no upgraded rooms and no such VIP amenities. The hotel was fantastic though and we enjoyed every min of being there. We will come again. Just rather we didn't have the VIP carrot dangled in front of us by Expedia - not the hotel.
Stayed 10 nights in Mar 2024

6/10 Okay

CYNTHIA

Traveled with family
Liked: Cleanliness, staff & service
The staff were great and always there to help. The watersports staff were especially helpful, fun and took the time to make it an easy and memorable experience! Few changes could make this an amazing resort. There is no convenient spot to just stop at anytime to have a snack or drink. There are time frames in which to do so and are not convenient, a hassle to be honest. It is far away from any excursions or attractions so unless you only want to stay on a resort I’d go elsewhere as it’s costly! Getting a buggy takes too long if they even come at all. Food was great when you can get it at the scheduled time frames. Overall ok as a resort but it’s not convenient and I didn’t feel it was organized well. Huge shoutout to the water sports staff. They were brilliant!
Stayed 8 nights in Mar 2024

8/10 Good

Carol

Stayed 6 nights in Mar 2024