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Kempinski Mall Of The Emirates

5.0 star property

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Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access | 1 bedroom, premium bedding, minibar, in-room safe
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Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • 24/7 front desk
$365
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
Sheikh Zayed Road, Al Barsha, Dubai
  • Mall of the Emirates
    ‪2 min walk‬
  • Ski Dubai
    ‪2 min walk‬
  • Souk Madinat Jumeirah
    ‪2 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.4 out of 10
Very good
(5 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea

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Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea

  • 961 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

Lobby

Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

  • 818 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Aspen Three-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2 (once per stay),Private Butler

Lobby

Aspen Three-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2 (once per stay),Private Butler

  • 2454 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Aspen Two-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2(once per stay), Private Butler

Lobby

Aspen Two-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2(once per stay), Private Butler

  • 1601 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Grand Deluxe Room Lounge Access including Afternoon Tea Evening Cocktail Hours

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Executive Grand Deluxe Room Lounge Access including Afternoon Tea Evening Cocktail Hours

10.0 out of 10
Exceptional
(2 reviews)
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe room

1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe room

9.6 out of 10
Exceptional
(9 reviews)
  • 656 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Aspen Pool Chalet - Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours

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Aspen Pool Chalet - Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours

8.0 out of 10
Very good
(1 review)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler

Lobby

Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomatic Suite - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

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Diplomatic Suite - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

  • 1708 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours.

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Executive Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours.

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 3 Bedroom Family Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours

1 bedroom, premium bedding, minibar, in-room safe

3 Bedroom Family Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours

  • 1506 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Suite, Multiple Beds, City View

Lobby

Suite, Multiple Beds, City View

  • 1637 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds

Similar properties

Property amenity

Sheraton Mall of the Emirates Hotel, Dubai

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,004 reviews
Sheraton Mall of the Emirates Hotel, Dubai

About this property

Kempinski Mall Of The Emirates

5-star Dubai hotel, connected to a shopping center in Al Barsha
With direct access to the slopes, Kempinski Mall Of The Emirates makes guests feel at home with amenities like massage/treatment rooms and an outdoor pool. Housekeeping is available on request.
Kempinski Mall Of The Emirates offers 351 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include massages.
During the winter, enjoy onsite recreation like snowboarding, snow tubing, and sledding. After a day on the slopes, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, including a 24-hour fitness center and a steam room. Kempinski Mall Of The Emirates helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. Complimentary self parking and covered valet parking are available on site, along with a car charging station.

Kempinski Mall Of The Emirates has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Aspen - This café specializes in international cuisine.
Vera Versilia - Onsite restaurant. Open daily.
Salero Tapas & Bodega - This restaurant specializes in Spanish cuisine and serves brunch, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 150 for adults and AED 75 for children
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aspen
  • Salero Tapas & Bodega
  • Vera Versilia

Things to do

  • 24-hour gym
  • Children's pool
  • Designer stores
  • Outdoor pool
  • Piano
  • Shopping mall
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 75 for children
  • Airport shuttle fee: AED 263 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emirates Mall Kempinski
Kempinski
Kempinski Emirates Mall
Kempinski Hotel Emirates Mall
Kempinski Mall Emirates
Emirates Mall Hotel
Kempinski Dubai
Kempinski Hotel Dubai
Kempinski Mall Emirates Hotel Dubai
Kempinski Mall Emirates Hotel
Kempinski Mall Emirates Dubai
Kempinski Mall Of The Emirates Hotel
Kempinski Mall Of The Emirates Dubai
Kempinski Mall Of The Emirates Hotel Dubai

Kempinski Mall Of The Emirates Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mazin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

shahira

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just perfect… nothing more to add perfection
Stayed 3 nights in May 2025

10/10 Excellent

Jay

Stayed 2 nights in May 2025

10/10 Excellent

Vidya

Stayed 1 night in May 2025

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Eh, no thanks.

We were locked out of our suite even though we had paid for late checkout. While that was eventually resolved, the inconvenience continued—our electricity hadn’t been restored, and I had to call the front desk to get the lights turned back on. We also discovered the pool was closed for renovation, but only after we asked about it. The hotel does provide free transportation to the beach, though we didn’t use it as we had a flight to catch that afternoon. Breakfast was limited in variety, but the staff was courteous. The gym, though small, was well equipped and had an instructor on site. Overall, our first stay at the Kempinski Dubai was quite a maddening experience.
Stayed 1 night in May 2025

10/10 Excellent

Rudina

Stayed 1 night in May 2025

10/10 Excellent

Neil

Stayed 4 nights in Apr 2025

10/10 Excellent

Belaynesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Great for kids and shopping as well as Ski Dubai logistics.
Stayed 4 nights in Apr 2025

10/10 Excellent

Belaynesh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff and great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shahim

Stayed 4 nights in Apr 2025

8/10 Good

Murtadha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 6 nights in Apr 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Connected to the property
Stayed 4 nights in Apr 2025

10/10 Excellent

yosef

Stayed 1 night in Mar 2025

4/10 Poor

Veronica

Liked: Property conditions & facilities
Room was smelling cigarette. Staff was nice but did not solve problem. Executive lounge closed too early. Not allowed to take food form executive lounge. Took me wrong room when checked in. Very disorganized.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience and friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located at Mall of Emirates, next to the Metro
Stayed 4 nights in Feb 2025

10/10 Excellent

Ammar, Sterling Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property so quite and convenient, the beds and services are excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Ammar, Sterling Heights

Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our chalet, the staff and the butler service was all amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel overall The welcoming staffs, the lux and great services if the room, the great breakfast buffet &… Beside, it was so close to the mall of Emirates which would give massive options for dining and coffee shops and shopping I would choose there again In the future.
Stayed 7 nights in Jan 2025

4/10 Poor

M Usman

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed!

As a solo couple who travel frequently and stay at luxury hotels every year (most recent being the Mandarin Oriental), I must say we’re extremely disappointed with Kempinski, a place we so looked forward to staying. Staying here for 6 nights at the Grand Deluxe (Suit), here’s what we observed: - For a luxury 5-star, the air-conditioning is poor (we switched rooms, same issue). - House keeping is not even as good as a regular 4-star hotel. They’ll disturb you every morning at 9:30 or so unless you have a DND sign on, and in that case, they won’t make up your room till late in the evening. - Buffet breakfast is just average, nothing special. If you want to know what special is, check Mandarin Oriental. - Hospitality is not even close to a luxury 5-star. From check-in to check-out, nothing special at all for the money you’re paying. The list goes on but keeping it short, I wouldn’t be staying here ever again and spend my money elsewhere for sure!
Stayed 6 nights in Jan 2025

10/10 Excellent

Edd

Stayed 6 nights in Jan 2025