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Majestic City Retreat Hotel

4.0 star property

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Photo gallery for Majestic City Retreat Hotel

Outdoor pool, open 6 AM to 10 PM, pool umbrellas, sun loungers
Property entrance
Skyline Premium Room | Premium bedding, down comforters, minibar, in-room safe
4 restaurants, breakfast served
Billiards

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

Map
Mankhool Road, Bur Dubai, Dubai, 122235
  • BurJuman Mall
    ‪13 min walk‬
  • Dubai Cruise Terminal
    ‪5 min drive‬
  • Gold Souk
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪15 min drive‬

Room options

View all photos for Skyline Premium Room

Skyline Premium Room | Premium bedding, down comforters, minibar, in-room safe

Skyline Premium Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Skyline Economy Room

Premium bedding, down comforters, minibar, in-room safe

Skyline Economy Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 657 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down comforters, minibar, in-room safe

Family Suite

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Bathroom | Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Premium Double or Twin Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Majestic Suite

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Majestic Suite

  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Economy Double or Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Majestic Premier Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (852)
The price is $92
per night
$101 total
includes taxes & fees
Apr 7 - Apr 8
Majestic Premier Hotel

About this property

Majestic City Retreat Hotel

4-star hotel in Bur Dubai
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite.
Majestic City Retreat Hotel offers 262 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Infinity Stone SPA and Health Club. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Majestic City Retreat Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This Art Deco hotel also offers a children's pool, a nightclub, and a sauna. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Complimentary self parking and valet parking are available on site.

Majestic City Retreat Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Elia Restaurant - Overlooking the garden, this diner serves dinner only. Guests can enjoy drinks at the bar.
SUNDOWNERS - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.
BARRELS SPORTS ARENA - This pub serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, French, Greek, Hindi, Indonesian, Italian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 65 for adults and AED 30 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BARRELS SPORTS ARENA
  • Elia Restaurant
  • SUNDOWNERS

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 28 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 65 for adults and AED 30 for children
  • Airport shuttle fee: AED 300 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Majestic Tower
Majestic Hotel Tower
Majestic Hotel Tower Dubai
Majestic Tower Dubai
Majestic Tower Hotel
Majestic City Retreat Hotel Dubai
Majestic City Retreat Dubai
Majestic City Retreat
Majestic City Retreat
Majestic City Retreat Hotel Hotel
Majestic City Retreat Hotel Dubai
Majestic City Retreat Hotel Hotel Dubai

Majestic City Retreat Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very relaxing. Enjoyed every minute and will come back to visit.
Stayed 1 night in Dec 2024

4/10 Poor

Flavio

Stayed 3 nights in Oct 2024

8/10 Good

Helen

Traveled with group, Business traveler
Liked: Staff & service
Staff great, public areas and room a little tired
Stayed 6 nights in Oct 2024

10/10 Excellent

Prashant

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Prashant

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Mehrban

Stayed 4 nights in Sep 2024

4/10 Poor

Narayan, Princeton

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was excellent Toilet Flush doesn't work, haed to flush Room stinks wirh smell, Elevator in repair and has long waiting queue Ceiling leaks in lobby and Gym Gym lacks basic Swimmingbis name sake for kids Checkout Staff has attitude
Stayed 1 night in Oct 2024

4/10 Poor

Kuldeep

Business traveler
Liked: Staff & service
Disliked: Room comfort
Disappointed
I have stayed there so many times, but the new staff they are not very helpful especially the duty manager being a hotel.com Gold member they refuse to give me a upgrade as they said only for their own customers booking through their website, plus the small pillows in the bedrooms had really bad stains on them and the towels were very old
Stayed 1 night in Aug 2024

10/10 Excellent

Kirk, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been traveling to Dubai for 12 years and I have always stayed at this hotel. Because the staff is very frendly and they always remember me each and every time. and each time that I have been there they have been making some upgrades to make my stay better.
Stayed 2 nights in Aug 2024

8/10 Good

Amit

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Avinash

Stayed 3 nights in Jul 2024

10/10 Excellent

Suresh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Karthik

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel has leaky toilets and terrible room conditions. Given a smoking room when specifically asked for nonsmoking rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Sanjay, WEBSTER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good stuff
Stayed 14 nights in May 2024

6/10 Okay

Mangesh

Waited too long for check in
Stayed 3 nights in May 2024

10/10 Excellent

Norlyn

Liked: Cleanliness, amenities, property conditions & facilities
All the staff its very friendly and they assist us very good. And all the cleanners and very cooperation and they keep the place clean
Stayed 8 nights in May 2024

4/10 Poor

Dannyal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay
The house keeping was terrible, I asked for the Iron and Iron table it took 45 mins after 4 follow up calls. Also the lady on reception was very rude.
Stayed 2 nights in May 2024

10/10 Excellent

Amir

Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
isappointing Experience
The Majestic Hotel has several equipment issues, including non-functional fridge, old TV with only analog channels, and an electric water heater that provides only a few minutes of hot water. The noisy AC made it difficult to sleep at night. Despite requesting a non-smoking room, the room smelled of smoke. Additionally, for a 24-floor hotel, having only two lifts led to long wait times, especially during breakfast. The hotel caters heavily to tourists from India, with Indian-flavored dishes and music in all restaurants and bars, The Majestic Hotel's old equipment needs refurbishment, as they are not functioning properly. Additionally, the smoke detector kept alarming throughout the night, causing inconvenience. The only advantage was the free valet parking.
Stayed 4 nights in Apr 2024

8/10 Good

Abelardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to get a transportation inside the property.
Stayed 6 nights in Mar 2024

10/10 Excellent

Saleem

Stayed 2 nights in Apr 2024

8/10 Good

Shubham

Stayed 5 nights in Oct 2023

6/10 Okay

Idriss, Houston

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I liked the location of the property as it was convinient. Not so much liked the quality of service, unless I was asking for more than that type of hotel should provide. There was a mishap done by housekeepers but the upper management didn't do what it took for a come back game.
Stayed 12 nights in Feb 2024

6/10 Okay

akram

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Feb 2024