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The Heritage Hotel, Autograph Collection

4.0 star property

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Photo gallery for The Heritage Hotel, Autograph Collection

Premier Suite, 1 King Bed with Sofa bed | View from property
Bar (on property)
Premier Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing
Breakfast served
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Laundry

Explore the area

Map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822
  • Souk al Bahar
    ‪5 min walk‬
  • Dubai Mall
    ‪6 min walk‬
  • KidZania
    ‪7 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed

Premier Suite, 1 King Bed with Sofa bed | View from property

Premier Suite, 1 King Bed with Sofa bed

  • 516 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Outdoor pool

Deluxe Room, 1 King Bed, Pool View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds, City View

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Outdoor pool

Deluxe Room, 2 Twin Beds, Pool View

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Hotel Boulevard, Autograph Collection

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (722)
The price is $159
per night
$199 total
includes taxes & fees
Mar 11 - Mar 12
Hotel Boulevard, Autograph Collection

About this property

The Heritage Hotel, Autograph Collection

4-star hotel in Downtown Dubai
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Heritage Hotel, Autograph Collection features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a garden, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

The Heritage Hotel, Autograph Collection is a smoke-free property.

A complimentary manager's reception is offered each day.
The Heritage Hotel, Autograph Collection has a restaurant serving breakfast only.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 125 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 125 per person
  • Airport shuttle fee: AED 520 per vehicle (roundtrip, maximum occupancy 2)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

The Heritage Hotel, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gizem

Stayed 3 nights in Sep 2024

8/10 Good

Bader

Stayed 4 nights in Oct 2024

10/10 Excellent

Tameem

Stayed 5 nights in Oct 2024

10/10 Excellent

George, Endicott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay again !
Stayed 3 nights in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is walking distance to Dubai Mall and Burj Khalifa. Clean hotel with good and quick service
Stayed 3 nights in Oct 2024

10/10 Excellent

Bouchra

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. We arrived early and they accommodated an early check in for us which made the world of difference. Very clean and well presented staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Nice urban hotel with shishas, bars, lounges, clubs while being walkable to Dubai Mall and all downtown area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Liked: Staff & service, property conditions & facilities
Thanks for everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Dorel

Liked: Staff & service, amenities, property conditions & facilities
Short walk to Dubai Mall 👌
Stayed 3 nights in Sep 2024

8/10 Good

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the Dubai Mall . A very easy 5 minute walk. Nice swimming pool, friendly staff, always ready to arrange a taxi for you. Good breakfast. Nice property, can recommend this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marouane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff
Stayed 1 night in Sep 2024

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service
Staff service is fantastic and the strong point for this hotel
Stayed 3 nights in Sep 2024

8/10 Good

alita, College Station

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel for a short stay. Conveniently located and walking distance to major attractions.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Stayed 3 nights in Sep 2024

10/10 Excellent

Lidiia

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed two nights in Heritage Hotel. Very welcome stuff and comfortable clean place. Even pillows were different thickness. I enjoyed my days in this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel. Located walking distance to Dubai mall, many restaurants and Burj Khalifa. The pool area is great. Staff is wonderful!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sioux

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After a little mix-up on my behalf around check in, we had a wonderful stay at Heritage Hotel. Jay Ar, Yogesh, Neatam and ALL the staff were friendly, kind, welcoming and knowledgable. Burj Khalifa and Dubai Mall are almost on the doorstep. There’s restaurants everywhere, cuisine of every description. I’d love to return during winter for desert safari and more.
Stayed 2 nights in Sep 2024

8/10 Good

Chia Hwei Celine, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent - 5 to 10mins walk to Dubai Mall (note the route is unsheltered during summer!). Probably the best choice at that price point vs the more luxurious and pricey choices that are closer or interconnected to Dubai Mall. I had sent an email to the hotel about 5 days prior to my checkin enquiring about airport transfer but received no reply hence I removed 1 star (although it is not critical as it is easy to get a taxi from the airport). Buffet breakfast is very mediocore. Dinner at the restaurant was quite delicious. Helpful staff. Overall a pleasant stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hee Jung

Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad Danial

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Souk Al-Bahar and Dubai Mall. Really convenient! There's cafes and starbucks within the property's district. We arrived the hotel at 0530 in the morning and they were able to accommodate to our super early check-in at 0700 which is a big deal to us after a long flight. But sadly, we did not get our celebration cake which was pre-arranged by the reservation team as this was our birthday trip. Nevertheless, we really love the location and ambience of the hotel. Would come back for our next DXB trip.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ghali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience, great place and good staff, ms.neama in reception was very helpful and kindly
Stayed 4 nights in Aug 2024

10/10 Excellent

Ekaterina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the Dubai mall and Burj Khalifa. Lots of dining options around. Nice pool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
The staff was very kind. Check-in was superb. I arrived early morning, even though I was given a room before check in time. The room was clean and have a nice city view of the Burj Khalifa. I definitely recommend this hotel to stay in Dubai close to the shopping Mall
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to mall and surrounding area but very quiet. Met lots of locals at the pub next door. Hotel is lovely. Food in the courtyard was great. Definitely recommend
Stayed 1 night in Apr 2024