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Mercure Dubai Deira

3.0 star property

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Photo gallery for Mercure Dubai Deira

Exterior
Exterior
Bar (on property)
Family Room | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
Al Yazia Plaza Al Khaleej Road 110 Deira, Dubai, 15472
  • Gold Souk
    ‪7 min walk‬
  • Dubai Cruise Terminal
    ‪3 min drive‬
  • BurJuman Mall
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room (City View)

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room (City View)

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Privilege Room

  • City view
  • 249 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room King Bed

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room Twin Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room Twin Bed

  • City view
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Family Room

  • City view
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Ibis Styles Dubai Deira

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (125)
$58 nightly
The price is $58 total
includes taxes & fees
Ibis Styles Dubai Deira

About this property

Mercure Dubai Deira

3-star hotel in Deira
This smoke-free hotel features 4 restaurants, an outdoor pool, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Mercure Dubai Deira offers 152 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 55-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Mercure Dubai Deira features an outdoor pool and a children's pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Complimentary covered self parking is available on site.

Mercure Dubai Deira is a smoke-free property.

A complimentary manager's reception is offered each day.
Mercure Dubai Deira has 4 restaurants on site.

Languages

Afrikaans, Arabic, English, Filipino, French, German, Hindi, Indonesian, Portuguese, Russian, Swahili, Thai, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 62 for adults and AED 31 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Magnifying mirror
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 62 for adults and AED 31 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Dubai Deira Hotel
Mercure Dubai Deira DUBAI
Mercure Dubai Deira Hotel DUBAI

Mercure Dubai Deira Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 149 reviews
Rating 8 - Good. 35 out of 149 reviews
Rating 6 - Okay. 10 out of 149 reviews
Rating 4 - Poor. 2 out of 149 reviews
Rating 2 - Terrible. 11 out of 149 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

edit, north woodmere

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast No transportation
Stayed 4 nights in Feb 2025

8/10 Good

Meinolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Miss

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dilabor Ali

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jan 2025

2/10 Terrible

Mohamed

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Mercure Dubai Deira, and unfortunately, it was the worst hotel experience I have had in the UAE. While a few staff members were professional, overall service, hygiene, and facilities were far below acceptable standards for an Accor property. Key Issues: • Check-in Experience: Upon arrival, I was unexpectedly asked to pay a deposit, which I found unnecessary and insulting. Instead, I offered it as a goodwill gesture to the receptionist. • Laundry Service Misrepresentation: I specifically asked if laundry was in-house and was assured it was, only to later find out that it wasn’t. This misleading information caused significant inconvenience. • Hygiene & Pest Control: I was bitten by insects within an hour of unpacking. Despite informing reception, I found more small insects, including a spider, the next day. • Service Quality: While some staff were helpful, most seemed untrained and unqualified, lacking professionalism and attentiveness. • Food & Beverage: The food was disappointing, lacking freshness and flavour. • Laundry Service: Beyond the misrepresentation, my laundry was smelly, creased, and missing part of my clothes. • Noise Insulation: Extremely poor, making sleep difficult due to disturbances. • Safety & Comfort: I experienced unsettling noises at night and even the smell of smoke, making my stay uncomfortable and unsafe. For a Mercure-branded hotel under Accor, I expected much better. Room 502
Stayed 6 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast too pricey - I ate breakfast outside every single day after this first day
Stayed 8 nights in Jan 2025

8/10 Good

Jhett, Jackson Heights

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unique about this hotel is in individual water purifying system in each room. Very environment-freely, no need to go our your room for refill. Very friendly staff! I wish the rooms are sound-proofed though. I was on the fifth floor and I can still here the noise outside. The restaurants in the hotel are also very pricey. No wonder no one was there when I had dinner on a Friday night.
Stayed 3 nights in Jan 2025

2/10 Terrible

Akhil

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Sahra

Stayed 9 nights in Dec 2024

8/10 Good

Khairunasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Anteneh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Muhammad Umar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Halima

Stayed 4 nights in Dec 2024

8/10 Good

Muhammad Umar

Stayed 7 nights in Dec 2024

8/10 Good

Cherryl Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option hotel in Dubai

A very decent hotel near gold souk metro. Reception staff very accomodating. It also has a pool overlooking the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Shahid

Stayed 8 nights in Oct 2024

8/10 Good

Ayan, London

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

6/10 Okay

Ayyaz

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good option but certainly not the best.
Stayed 1 night in Dec 2024

2/10 Terrible

Hanaa

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service and the breakfast buffet is very very bad
Stayed 9 nights in Nov 2024

6/10 Okay

Nur

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Good and bad

Very good location convenient for shopping around. The annoying thing is that customers walk in the hallways with shorts and bare body may be the hotel needs to put up some code of conducts. At times some people were playing load music which was annoying.
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

SANJAY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Aisha AbdulNasir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I really enjoyed our stay at this wonderful hotel. Its located in a very convenient area right next to the gold souq metro . The area is really clean and very aesthetically pleasing. The hotel is 10/10 in all aspects. The staff are really kind and helpful . We didnt want to leave. We will be back. I recommend this place to anyone travelling to dubai . The pool is also really beautiful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Edward

Stayed 2 nights in Nov 2024