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Moon Valley Hotel Apartment

4.5 star property

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Photo gallery for Moon Valley Hotel Apartment

Lobby
Minibar, in-room safe, desk, iron/ironing board
View from property
Minibar, in-room safe, desk, iron/ironing board
Seasonal outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
PO Box 113696, Khalid Bin Waleed Road, Dubai, DU, 113696
  • BurJuman Mall
    ‪10 min walk‬
  • Dubai Museum
    ‪17 min walk‬
  • Grand Mosque
    ‪18 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪15 min drive‬

Room options

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The price is $66
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$84 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Moon Valley Hotel Apartment

4.5-star hotel in Bur Dubai
A restaurant, a fitness center, and a sauna are available at this hotel. Other amenities include a rooftop terrace, a conference center, and WiFi in public areas.
Moon Valley Hotel Apartment offers 69 accommodations with minibars and safes. Accommodations at this 4.5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Televisions come with satellite channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.
In addition to a seasonal outdoor pool, Moon Valley Hotel Apartment provides a sauna and a fitness center. The hotel offers a restaurant. A business center is on site at this 4.5-star property.

Public areas are equipped with wireless Internet access (surcharge). This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

Moon Valley Hotel Apartment has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Seven Seas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (AED 25 per 24-hour period)
  • Available in some public areas: WiFi (AED 25 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Seven Seas

Things to do

  • 24-hour pool access
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers

Entertainment

  • TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Oven
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 100 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AED 25 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AED 25 per day (rates may vary)
  • Airport shuttle fee: AED 200 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
24-hour pool access
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Moon Valley Dubai
Moon Valley Hotel Apartments
Moon Valley Hotel Apartments Dubai
Moon Valley Apartment Dubai
Moon Valley Hotel Apartment Hotel
Moon Valley Hotel Apartment Dubai
Moon Valley Hotel Apartment Hotel Dubai

Moon Valley Hotel Apartment Reviews

Reviews

6.4
Rating 10 - Excellent. 8 out of 81 reviews
Rating 8 - Good. 25 out of 81 reviews
Rating 6 - Okay. 30 out of 81 reviews
Rating 4 - Poor. 9 out of 81 reviews
Rating 2 - Terrible. 9 out of 81 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Harinath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel appartment
I was not at all happy with the hospitality I got there. Free breakfast was served only for 2 persons having a room capacity of 60 plus rooms. No wonder it was horrible. Coffee they served was with the spoiled milk. No hot water facility also,tidy rooms. There are other options like holiday inn and city seasons. You can have your stay there
Stayed 2 nights in Apr 2019

2/10 Terrible

Maged

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kay, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Share my wonderful experience at Moon Valley Dubai
Good welcome at the main entrance and at the reception by the manager Mr. Nirmal & also met Mr. Saleem (another manager at diferent shift) Staff was nice and friendly. Coffee table in our sitting room had two legs broken, don't want to mention what happened but first aid was supplied and table was replaced after 18 hours Clean rooms, shining bathrooms and nice kitchen but lacked utensils like cooking pots and sauce pans. Room service was brilliant as apartment was cleaned daily at 10:30 am. Ceaners & porters expect to be tipped but I suggest since they work so hard and look after you well, there is no harm in tipping them. Restaurant for breakfast was massive with plenty of chairs and tables. Breakfat menu was not bad, was ok for me but my wife loved it.

2/10 Terrible

VASHISHTHA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please Go for a better place in same price..
Never Again ! I've been here before 2 years ago, it was better then... Now.. 1. Most un courteous staff ever 2. Swimming pool on rooftop was full of bird s**t and yes, a Dead Bird nearby !! The caretaker was washing his legs inside 3. Rooms full of smell and filth 4. Cutlery was not clean at all and when we complained the staff argued about it ! 5. Electric stove was dirty and not working 6. I couldn't complain less about staff, they made us feel as if we didn't pay for hotel ! 7. No respect or manners of talking... I couldn't be less angry while writing this 8. Rooms were badly lit.. no brightness whatsoever 9. Front desk guy, terrible .. he hated his job ! You can easily get a better at same price in this locality !

8/10 Good

Jeewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jesse, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Central Location
The hotel is located within walking distance of the Burjuman Metro station so it was easy to get to World Trade Center where I attended a business conference. Burjuman Center is located near the hotel and contains a variety of restaurants, shops and supermarket. The hotel room had a separate bedroom with a king-sized bed, living room and kitchenette, that contained a sink, refrigerator, microwave, hot plate, clothes washer and cookware, plates, cups and utensils. Housekeeping kept the room clean and stocked with towels and bath items. Although one bedroom, the space could have easily accommodated a family with children. I included breakfast in the reservation. (Served daily: 7:30 to 10:30 am). The items offered were satisfying and included some Indian and Middle Eastern dishes, in addition to regular items such as bread, eggs, muffins and fruit. This saved the expense of one meal and was the atmosphere was quiet and relaxed. The Picardo restaurant is across the street from the hotel and offered a dinner buffet for 20 dirhams (approximately 5.50 U.S. dollars). The hotel has an exercise room, pool and other amenities, but my schedule did not allow me to utilize these areas. The television only had 2 channels that were broadcast in English. Check-in process was slow and while waiting, a hotel guest complained about the hotel WiFi service. Not the fanciest hotel but it should meet and satisfy the needs of most travelers.

2/10 Terrible

Hanif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Never Again
The room was not what I was expecting they had no stove, the washer was on the third floor and you had to go to the roof to dry your clothes. They had limited utensils, the cups look like something from a child's tea party.overall I was very disappointed with the living conditions the only reason why I didn't check out is because i didn't want the hassle of not getting back a full refund. the only good thing about the hotel is it's location.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near metro
Nice hotel, small kitchen. Nice staff. I would stay again

6/10 Okay

Shaukat

Liked: Room comfort
There were no Wi fi as advertised by the hotel on line.

6/10 Okay

Almunier

Liked: Cleanliness, room comfort
hotel location great and price. free parking no free bottle water and water heater (kettle)

4/10 Poor

anil, India

Disliked: Room comfort
nothing great
just ok

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good hotel
Was good

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Centrally Located Hotel Apartment
Great stay, the staff very friendly and helpful complying with all the requests. Very big room size, all appliances working, quiet and silent room and halls, family building with respectable guests. The only issue was the bathtub not working (plug for locking the water was broken) but apart from that all went perfect.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
The Studio has no washer/dryer
The room did not have the washer/dryer which was noted on the room description. I asked about it to tthe front desk, but they kept saying that it was Expedia's fault, not theirs. By kindness of expedia, we could upgrade the room but was equiped with washer without dry, which the staff kept saying that it was a dryer. Be careful, if the room description in the one bed room type said it has washer/dryer, it is wrong. The location and the room is okay, but not the staffs.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living the Burjuman life
The Moon Valley Apartments is a budget hotel in a sea of other possible choices. I choose it for the low prices and the presentation picture Expedia uploaded. Glad to say, the MVA looks exactly in the photos like it did in real life. (I made a video of the place under the Youtube name Bigtruckseriesreview) The MVA is located a short walk from the Dubai metro. From there, you can quickly get just about anywhere in Dubai. There is also a discount store nearby with fantastic cheap souvenirs. MVA's room I rented had two twin beds a TV, a cooking space a great bathroom and air conditioning. I spent most of my time moving around Dubai, but my sleeping experience was excellent. The room was clean, cool and spacious. I would definitely stay there again.

4/10 Poor

Nader, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor...
Although the internet was included in the voucher and even after we showed the confirmation letter, we were charged for our one night stay!!The room and toilet were not clean and the funny point was the empty shampoo and soap containers were empty!!Hotel amenities were poooooor...

6/10 Okay

yinghui, Dubai

Disliked: Cleanliness, room comfort
ok
Good not bad

6/10 Okay

Tim, UAE

good location
Normal place, standard room, I have booked or rebooked several times here. No luxus but good location and good value for money

6/10 Okay

Tim, Dubai

Liked: Cleanliness
Good location
I have stay at Moon Valley before, and overall it is a ok place, good value for money, good location and even the hotel is well used, it is ok. There are things mentioned in the description on Hotels.com about the rooms that is different in the hotel (no wash machine as mentioned, Internet more expensive than mentioned) but in general ok place, it is standard class and a budget hotel with good location and kind staff.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It's good if you are looking for cheaper hotel
Staff is helpful, internet per hour is cheap. hotels is clean and near to Bur Juman

8/10 Good

John, Ireland

Liked: Cleanliness, property conditions & facilities
Nice apartmwent and pleasant stay
Good experience - no issues. Would have liked if internet were provided free

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can definitely stay next time&recommend to friends
Everything went fine for our family (with 3 year old)with the hotel and I can definitely stay here if I have to stay in Dubai. Really Really close to Metro and have restaurants, medical shop and couple of supermarkets very close to this hotel. Room, Beds and Bathrooms are really clean. Buffet breakfast is good. Lobby is good and well maintained. Certain furnishings looks old but kept clean. Rooms are not kind of sound proof, you can hear everything from outside of room.

6/10 Okay

Jahad

Disliked: Property conditions & facilities