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Novotel Suites Mall Avenue Dubai

3.0 star property

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Outdoor pool
Family Suite, Multiple Beds | Living area | 32-inch LCD TV with satellite channels, TV
Breakfast, lunch, dinner served; international cuisine
Premium bedding, down comforters, minibar, in-room safe
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
2A Street, Dubai, 283825
  • Ski Dubai
    ‪6 min walk‬
  • Mall of the Emirates
    ‪7 min walk‬
  • Burj Al Arab
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Double Bed

  • 333 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Twin Beds

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Family Suite, Multiple Beds

  • 516 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

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$214 total
includes taxes & fees
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About this property

Novotel Suites Mall Avenue Dubai

3-star hotel in Al Barsha
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.
Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Novotel Suites Mall Avenue Dubai provides an outdoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This family-friendly hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Novotel Suites Mall Avenue Dubai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Deli Botique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deli Botique
  • Ezaz Bar

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 412 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well maintained and staff is too courteous
Stayed 10 nights in Jan 2025

10/10 Excellent

mutahhar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place
Stayed 4 nights in Jan 2025

10/10 Excellent

RANA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located. Near of everything. The staff is amazing and willing to help. They are devoted and committed.
Stayed 6 nights in Dec 2024

10/10 Excellent

Meshal

Stayed 3 nights in Dec 2024

6/10 Okay

Mahender

Traveled with family and small children
Disliked: Property conditions & facilities
It’s a reasonable hotel for family with variety of breakfast options. Many restaurants around but very small swimming pool and gym.
Stayed 7 nights in Dec 2024

8/10 Good

Danilo

Stayed 2 nights in Jan 2025

8/10 Good

Sushanta Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Room size
Stayed 7 nights in Dec 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good stay here, breakfast options were very good and staff very helpful and polite, would definitely recommend and stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed

Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Stayed 5 nights in Dec 2024

8/10 Good

Abu Thahir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When check in was the smell bad as the toilet right next to the entrance door and no ventilation for the toilet. After that call in housekeeping to put for refresher. The room is spacious and big. The beds are comfortable. The area location near to alot good choice of food. 10mins walk to metros station. 10mins walk to mall of emirates.
Stayed 6 nights in Dec 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities
No issue had a very pleasant stay ..
Stayed 3 nights in Dec 2024

10/10 Excellent

YuMing, Nicholasville

Stayed 1 night in Nov 2024

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

6/10 Okay

Atul Kumar

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Excellent location, decent food options, Staff and service needs to improve significantly. Especially the Reception staff is not helpful, to an extent rude and not guest friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rushal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff and clean rooms.
Stayed 6 nights in Nov 2024

2/10 Terrible

HAMAD, Muncie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: A Disappointment Masked as Hospitality Having visited this hotel a few times in the past, I decided to give it another chance this year, trusting in the saying, “Third time’s the charm.” But with this establishment, there will be no third, fourth, or fifth. Ever. My previous experiences here had been unimpressive, and while I can’t recall the specifics of my earlier reviews, I hoped against hope that time had brought about change. It hadn’t. Let’s start with the one undeniable advantage: the hotel’s location, nestled in the heart of Dubai’s meticulously planned urban landscape. But let’s be clear—this advantage owes nothing to the hotel itself. The credit belongs entirely to the visionary urban planning that has transformed Dubai into a global tourism hub. If this hotel enjoys even a shred of success, it is thanks to Dubai’s brilliance, not its own merits. Despite my reservations, I decided to book here again, clinging to the belief that proximity to success might somehow breed competence. Alas, this logic does not hold true for this hotel. Following a truly dismal experience at another hotel near Dubai Airport earlier in my trip, I thought this place might serve as a psychological balm. Instead, it proved to be just as dreadful—if not worse. Determined to give it every benefit of the doubt, I even returned midweek for a second stay, hoping that perhaps the chaos of the weekend had unfairly colored my impressions. The result? My initial instincts were vindicated. H
Stayed 1 night in Nov 2024

4/10 Poor

Isfandiyar

Traveled with family
Liked: Staff & service
Didn’t like
There was a smell in the room Breakfast was limited
Stayed 1 night in Nov 2024

10/10 Excellent

Thea-Marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Nov 2024

2/10 Terrible

Ashraf, chino hills

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor experience with food and service. Room service is very poor and sloppy. Breakfast has very poor variety
Stayed 3 nights in Nov 2024

2/10 Terrible

Ashraf, chino hills

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel to my cousin and he had the worst experience in Dubai. Food is so bad. Room service is sloppy and they don’t even put the basics in the room like coffee, suger and tea. Breakfast is horrible. Never again
Stayed 9 nights in Nov 2024

8/10 Good

Geraldine

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Novotel Hotel Suites Mall of the Emirates
A nice and comfortable hotel that was within walking distance from Mall of the Emirates and a hop on hop off bus stop. A tasty breakfast was included in my rate.
Stayed 4 nights in Oct 2024