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Novotel Suites Mall Avenue Dubai

3.0 star property

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Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Outdoor pool
Outdoor pool
Sports facility
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
2A Street, Dubai, 283825
  • Ski Dubai
    ‪6 min walk‬
  • Mall of the Emirates
    ‪7 min walk‬
  • Souk Madinat Jumeirah
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Double Bed

  • 333 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Twin Beds

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Family Suite, Multiple Beds

  • 516 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

Similar properties

Exterior

Hilton Garden Inn Dubai, Mall Avenue

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (914)
The price is $75
per night
$96 total
includes taxes & fees
Mar 9 - Mar 10
Hilton Garden Inn Dubai, Mall Avenue

About this property

Novotel Suites Mall Avenue Dubai

3-star hotel in Al Barsha
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.
Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Novotel Suites Mall Avenue Dubai provides an outdoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This family-friendly hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Novotel Suites Mall Avenue Dubai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Deli Botique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deli Botique
  • Ezaz Bar

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 398 out of 1002 reviews
Rating 8 - Good. 424 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thea-Marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Nov 2024

2/10 Terrible

Ashraf, chino hills

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor experience with food and service. Room service is very poor and sloppy. Breakfast has very poor variety
Stayed 3 nights in Nov 2024

2/10 Terrible

Ashraf, chino hills

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel to my cousin and he had the worst experience in Dubai. Food is so bad. Room service is sloppy and they don’t even put the basics in the room like coffee, suger and tea. Breakfast is horrible. Never again
Stayed 9 nights in Nov 2024

8/10 Good

Geraldine

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Novotel Hotel Suites Mall of the Emirates
A nice and comfortable hotel that was within walking distance from Mall of the Emirates and a hop on hop off bus stop. A tasty breakfast was included in my rate.
Stayed 4 nights in Oct 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money 👍
Stayed 1 night in Oct 2024

10/10 Excellent

Adetutu

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice relaxing stay here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ikhlaq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
Stayed 4 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

amir

Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location
Stayed 7 nights in Sep 2024

10/10 Excellent

Alaa

Stayed 2 nights in Aug 2024

10/10 Excellent

Syed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Choice !!
Stayed 1 night in Sep 2024

10/10 Excellent

khawar

Stayed 11 nights in Aug 2024

10/10 Excellent

Syed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice ! Location is superb and accessible to all key places …. Staff is professional and courteous !! Overall great value for money !!
Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel !!
Stayed 1 night in Aug 2024

10/10 Excellent

Rafique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Aug 2024

10/10 Excellent

Kunal

Stayed 2 nights in Aug 2024

8/10 Good

Alexander Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mall of Emirates is good but general area is ok but not wonderfuñ
Stayed 4 nights in Jul 2024

8/10 Good

MAUREEN

Traveled with partner
Liked: Cleanliness, staff & service
Room was small and cramped. Loo in separate area from the bathroom, which layout doesn't make sense.
Stayed 3 nights in Jul 2024

10/10 Excellent

Syed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel with great amenities 👍
Stayed 1 night in Jul 2024

8/10 Good

Aarunima

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying there - all the staff especially Pari, Rina and Nisha were amazing!
Stayed 3 nights in Jul 2024

2/10 Terrible

Deyary

Disliked: Staff & service
Terrible
I turned up to the hotel after booking it and paying for it days before my arrival. However I was told the hotel was close due to flooding that took place 10 days before my arrival and I was offered an alternative hotel 30 km away in the middle of nowhere. I rejected and had to book an alternative hotel near by in the last minute which cost me much more. Because they were not bothered to notify me in advance.
Stayed 6 nights in Apr 2024

2/10 Terrible

HAMAD, Muncie

Disliked: Cleanliness, amenities, property conditions & facilities
**Arabic:** هذه المرة كانت كارثة، مقلب كبير ولن أعود إليها. **English:** This time was a disaster, a total dump, never returning. **Spanish:** Esta vez fue un desastre, un basurero total, nunca volveré. **Dutch:** Dit keer was een ramp, een complete vuilnisbelt, nooit meer. **Japanese:** 今回は災害で、完全なゴミだった。二度と戻らない。 **Chinese:** 这次是场灾难，绝不会再来这个垃圾堆。 **Portuguese:** Desta vez foi um desastre, um lixo total, nunca mais volto.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. The interior of the hotel and rooms was excellent, down to the toiletries selection in the bathrooms.
Stayed 1 night in Apr 2024