Hafez Hotel Apartments

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hafez Hotel Apartments

Triple Studio Apartment | Premium bedding, desk, laptop workspace, soundproofing
Front of property
Lobby sitting area
Reception
Family Suite | Private kitchen | Fridge, stovetop, electric kettle, cookware/dishes/utensils

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
Next to E NBD Bank Bldg, Al Ras, Opp. Metro & Fire Station, Deira, Dubai, 83163
  • Spice Souk
    6 min walk
  • Gold Souk
    7 min walk
  • Naif Souq
    17 min walk
  • Dubai (DXB-Dubai Intl.)
    18 min drive

Room options

Family Suite

  • 431 sq ft
  • City view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

Triple Studio Apartment

  • 215 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed and 1 Twin Bed

Double or Twin Studio Apartment

  • 210 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Quadruple Studio Apartment

  • 269 sq ft
  • Sleeps 5
  • 4 Twin Beds OR 1 Queen Bed and 2 Twin Beds

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About this property

Hafez Hotel Apartments

3-star hotel in Deira
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a convenience store are onsite.
Hafez Hotel Apartments offers 59 air-conditioned accommodations with complimentary newspapers and complimentary toiletries. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. 36-inch LCD televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

Hafez Hotel Apartments features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Wired and wireless Internet access is complimentary. This Dubai hotel also offers dry cleaning/laundry services, a convenience store, and room service (during limited hours).

Hafez Hotel Apartments is a smoke-free property.

Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Limited room service
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hafez Hotel Apartment Dubai
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Hafez Hotel Gemstones Dubai
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Hafez Hotel Apartments Reviews

Reviews

5.0
Rating 10 - Excellent. 13 out of 152 reviews" "
Rating 8 - Good. 24 out of 152 reviews" "
Rating 6 - Okay. 31 out of 152 reviews" "
Rating 4 - Poor. 35 out of 152 reviews" "
Rating 2 - Terrible. 49 out of 152 reviews" "

4.6/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mohammad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had bud bugs and was dorty.
Stayed 12 nights in Apr 2024

6/10 Okay

Mbula

Disliked: Cleanliness, property conditions & facilities
L entretien négatif
Stayed 2 nights in Mar 2024

8/10 Good

Roseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another day/night in Dubai
Hafez is an apartment hotel with kitchen that you can use to cook/prepare your own food/diet. It's new Al Ras metro station and 5/6 minutes walk to Gold Souk.
Stayed 1 night in Mar 2024

8/10 Good

Roseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having a Blessed time
Convenient location to Al Ras metro station, Gold Souk, etc Staff are very friendly and professional for a 2/3 star hotel. I shared a free Iftah on Saturday with the Hotel Staff family.
Stayed 3 nights in Mar 2024

2/10 Terrible

Mahammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again this place is not a family place. It’s filled with cockroaches, bedbugs and who know what. Bathroom were not cleaned and did not provide anything not even water or soap. Will not recommend to anyone
Stayed 6 nights in Feb 2024

10/10 Excellent

Roseline

Liked: Property conditions & facilities, room comfort
Hotel that is worth the money
-Convenient location to Al Ras Metro station. -6 minutes walk to Public library -5 minutes walk to Gold Souk -help keep luggage free of charge -friendly and professional staff
Stayed 2 nights in Feb 2024

4/10 Poor

MUHAMMAD RIZWAN

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

2/10 Terrible

nima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

6/10 Okay

Baljinder

Traveled with family
Liked: Staff & service
Excellent customer service by front desk staff
Stayed 4 nights in Feb 2024

2/10 Terrible

Constancio

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

SLEIMAN

Stayed 1 night in Jan 2024

10/10 Excellent

Awais

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a stroll near the corniche with a ferry ride or a subway/metro ride. There aren't many grocery stores though near by, unfortunately. Hotel is clean, and staff is friendly. Will stay again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartment, do not believe false reviews
Great staff, friendly hotel and definitely worth the money. Frequent traveller On a holiday with family. Do not believe the false reviews it’s a fantastic, great value apartment. Worth every penny.
Lounge
Stayed 1 night in Jan 2024

8/10 Good

Hussein

Traveled with family
Liked: Staff & service
Disliked: Room comfort
reasonable Hotel for the price
stayed one night while transiting to next flight , noise from the rooms very loud, though it is central location to old city of Dubai staff friendly & trying to help
Stayed 1 night in Jan 2024

2/10 Terrible

Munyaradzi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They told me they were fully booked when I arrived for check in with my reservation and looked for a disorganized hotel to transfer me to
Stayed 2 nights in Dec 2023

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mixed experience: - The whole of Al Ras appears to have a mild cockroach problem, likely because it's a working port. - The laundry service (a) discarded my laundry bag; and (b) wrote my room number in indelible ink on the inside of my shirt collars. They were beautifully ironed, but... - The area is the pre-1960 oyster-diving village, and it shows! Narrow windy laneways, low-rise buildings, souks and individual merchants all over the place. The nearby dhow wharfage is a working port, and the tenants in the ground floor of the hotel are merchants trading grains and spices. - The room was spacious and comfortable. - The staff were friendly and helpful.
Stayed 21 nights in Nov 2023

6/10 Okay

Muhammad

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Hai

Stayed 3 nights in Nov 2023

2/10 Terrible

May

Traveled with family and small children
Everything so disgusting bed sheet and curtains are torn and have halls everywhere when I asked the worker to change it he told me no it is clean .Don’t recommend it at all .
Stayed 4 nights in Nov 2023

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
I did like bedbugs on my bed especially when my daughter was sleeping on that bed. She got bit by that.
Stayed 7 nights in Nov 2023

2/10 Terrible

Arsalan

Disliked: Cleanliness, staff & service, property conditions & facilities
void by all means. Very dirty and staff are very rude!
Stayed 14 nights in Oct 2023

4/10 Poor

Amarveer

Disliked: Cleanliness, property conditions & facilities
Stayed 15 nights in Oct 2023

2/10 Terrible

Osman

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
I like the location close to everything like shuttle buses and metro trains.
Stayed 1 night in Oct 2023

10/10 Excellent

A Syed Abul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2023