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One&Only The Palm

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One&Only The Palm

Exterior detail
Lobby lounge
Exterior
View from room
Private beach, white sand, sun loungers, beach umbrellas

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Room service

Explore the area

Map
Palm Island, The West Crescent, PO Box 114843, Dubai
  • Aquaventure
    10 min drive
  • Zest
    3 min walk
  • Al Ittihad Park Station
    14 min drive
  • Dubai (DXB-Dubai Intl.)
    34 min drive

Room options

View all photos for Executive Suite, Private Pool (Palm Beach, GCC Resident ID Mandatory)

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, Private Pool (Palm Beach, GCC Resident ID Mandatory)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Palm Beach, GCC Resident ID Mandatory)

View from room

Executive Suite (Palm Beach, GCC Resident ID Mandatory)

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite (Palm Manor, GCC Resident ID Mandatory)

View from room

Grand Suite (Palm Manor, GCC Resident ID Mandatory)

  • Sleeps 4
  • 2 King Beds

View all photos for Premier Room, 2 Double Beds (Palm Beach, GCC Resident ID Mandatory)

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 2 Double Beds (Palm Beach, GCC Resident ID Mandatory)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Private Pool (Palm Beach, GCC Resident ID Mandatory)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Private Pool (Palm Beach, GCC Resident ID Mandatory)

  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin Room (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Premier Twin Room (Palm Beach)

  • 700 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed (Palm Beach)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Palm Beach)

  • 1076 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Double Room, 2 Queen Beds (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Premier Double Room, 2 Queen Beds (Palm Beach)

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (Palm Manor)

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed (Palm Manor)

  • 700 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Premier Double Room (Palm Manor, GCC ID Mandatory)

  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed (Palm Manor, GCC ID Mandatory)

  • Sleeps 4
  • 1 King Bed

View all photos for Premier Double Room, 2 Queen Beds (Palm Manor)

Premium bedding, minibar, in-room safe, individually decorated

Premier Double Room, 2 Queen Beds (Palm Manor)

  • 700 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Twin Room (Palm Manor)

Premium bedding, minibar, in-room safe, individually decorated

Premier Twin Room (Palm Manor)

  • 700 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Villa, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Grand Villa, 2 Bedrooms

  • 3498 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Palm Beach)

  • 1076 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Palm Beach, GCC Resident ID Mandatory)

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed (Palm Beach, GCC Resident ID Mandatory)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (Palm Beach)

  • 1399 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Palm Manor)

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (Palm Manor)

  • 1399 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Villa, 3 Bedrooms (Palm Beach)

View from room

Grand Villa, 3 Bedrooms (Palm Beach)

  • 4575 sq ft
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Grand Suite (Palm Manor House)

View from room

Grand Suite (Palm Manor House)

  • 2691 sq ft
  • Resort view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite (Palm Beach, GCC Resident ID Mandatory)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Palm Beach, GCC Resident ID Mandatory)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Palm Manor, GCC Resident ID Mandatory)

View from room

Executive Suite (Palm Manor, GCC Resident ID Mandatory)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, Private Pool (Palm Beach)

Private pool

Executive Suite, Private Pool (Palm Beach)

  • 1076 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

One&Only Royal Mirage

On private beach
Pool
Hot Tub
Breakfast included
4.7 out of 5, Exceptional, (572)
The price is $4,164
per night
$5,107 total
includes taxes & fees
Jan 1 - Jan 2
One&Only Royal Mirage

About this property

One&Only The Palm

5-star hotel in Palm Jumeirah
Catch some rays on One&Only The Palm's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
One&Only The Palm offers 94 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at One&Only The Palm like a complimentary children's club and an outdoor pool.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers outdoor tennis courts, a spa tub, and a steam room. Guests can use the outdoor pool and health club at a partner property. Complimentary valet parking is available on site.

One&Only The Palm has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Zest - This restaurant is located by the pool. Guests can enjoy drinks at the bar. A children's menu is available.
Stay by Yannick Alleno - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
101 - This beach restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 6 km
  • Free shopping center shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 101
  • Stay by Yannick Alleno
  • Zest

Things to do

  • Basketball
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
A Festive Week Supplement, which also includes New Year’s Eve Dinner will apply, AED 2600 per adult, AED 1675 for teens 12 – 16 years old, AED 1300 for children 2 – 11 years old
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching passport or ID.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 260.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1500 (from 4 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 420 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

One&Only
One&Only Hotel
One&Only Hotel Palm
One&Only Palm
One And Only The Palm Dubai
One&Only The Palm Dubai Hotel Dubai
One&Only Palm Hotel Dubai
One&Only Palm Hotel
One&Only Palm Dubai
One And Only The Palm Dubai
One Only The Palm
One&Only The Palm Hotel
One&Only The Palm Dubai
One&Only The Palm Hotel Dubai

One&Only The Palm Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 144 out of 157 reviews" "
Rating 8 - Good. 10 out of 157 reviews" "
Rating 6 - Okay. 2 out of 157 reviews" "
Rating 4 - Poor. 1 out of 157 reviews" "
Rating 2 - Terrible. 0 out of 157 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Mauro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In dining service very very poor. Manager apologetic. FD check in very very very poor. Knowledge of booking conditions very very poor. Empathy of the FD staff during check in with a baby was zero. Required us to highlight the basiics! Hotel is nice, remaining staff is friendly, acessibilities with a baby stroller not terrific. . Buffet restaurant staff was brilliant. Such a pitty with so much potential. Beautiful location and rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Aline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 10 nights in Aug 2024

10/10 Excellent

MARJAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel deserves to be 7 star
Amazing hotel to stay . It is a 7 star hotel . Super friendly . Excellent service and condition.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Tanous Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff were very friendly and helpful the location was great the food very delicious the pool I really enjoyed and I really recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should be 5 star review but NOISY! This is a stunning hotel dealing with a HUGE noise issue that not only affected our stay but is something the hotel is dealing with every week & weekend. Three out of our four nights it sounded like a nightclub and the base literally vibrated into the room. The hotel eventually located a fan which we used to help create a soft “white” noise so we could sleep. Boats drive past the hotel well into the night (1am and 2am) with the music blasting. The Club/Hotel “Five” across the marina has music BLARING into the morning hours. I was in Dubai at O&O Mirage last year and the marina wasn’t “open” like it is now. A lot has changed! It’s a disgrace for the other hotels in the area and I’m SHOCKED there aren’t stricter laws enforcing noise levels/hours. In the US we have huge hotels & parties in Las Vegas but at night, the parties go INDOORS and the buildings/clubs are designed to absorb noise so thousands of guests can stay in hotels peacefully. I feel terrible for the O&O and other hotels in the area for having to deal with this noise. For us, it was not the tranquil, relaxing trip like we had hoped for and we were happy to be leaving for the desert. This hotel is beautiful, food was incredible and the staff was very kind! I loved the Spa (massages were A ) & the staff in the Spa were top notch! Only reason I would not return or recommend the hotel is because of the noise and I was disappointed the only thing the hotel did was apologize.
Stayed 4 nights in May 2024

10/10 Excellent

Olga, Bethesda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so beautiful. It is the oasis for relaxation if one is looking for a relaxing vacation at the pool or beach. The service is exceptional and the staff is so kind and nice. They go above and beyond. The food is always fresh and delicious! We love it!
Stayed 5 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

4/10 Poor

Simon

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Terribly loud with music from across the palm until 2am or 3am for the 3 nights of 5 night stay. Breakfast service is slow and poor based on previous stays
Stayed 5 nights in Feb 2024

10/10 Excellent

Raffi

Traveled with partner
Liked: Staff & service, property conditions & facilities
Always a great time
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Xhiliola

Stayed 4 nights in Sep 2023

10/10 Excellent

FIKRA

Liked: Cleanliness
Stayed 4 nights in Sep 2023

10/10 Excellent

Tanseela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!!! I will definitely be staying at this resort again, this has won my heart!! Pleasant staff, incredible views, great room - just wow!
Stayed 1 night in Aug 2023

10/10 Excellent

FIKRA

Liked: Cleanliness, staff & service, property conditions & facilities
The most wonderful hotel in Dubai 🙏Everything is so beautiful,elegant and classy,Love the ambiance,the room,the amenities,spa.. Thank you to all the people working there,making possible that our memories at the hotel are forever!
Stayed 5 nights in May 2023

10/10 Excellent

FIKRA

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most beautiful hotels in the world! Thank you for the hospitality,kindness,excellent service,wonderful amenities,cleanliness ! Words can not express my gratitude to all the staff,from doorman,drivers,cleaning staff ,reception,room service ,spa and all wonderful people working in this paradise! My stay was filled with happinesses! The hotel is beautiful, elegant and cozy! The music from the morning till late night around the hotel makes you feel that holiday will never end :) Special thank you to my host Noushad who made possible the impossible!!!!!! For who understand the concept of perfection,this is the place to be! Happy to return back very soon there!
Stayed 3 nights in Jun 2023

10/10 Excellent

Richard, LAS VEGAS

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am fortunate to have travel the world but The staff and management team this property are the best I have ever seen. Truly exceptional
Stayed 4 nights in Mar 2023

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

NJIDEKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels i have stayed at. The service is impeccable and staff extremely courteous. I highly recommend the One and Only Palm Dubai and will be back shortly
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
One of the best in the area.. clean, luxury, quiet, amazing food I didnt like the beach and the sea there
Stayed 2 nights in Aug 2021

10/10 Excellent

Majed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 5 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful resort, with a really private, luxury feel. Given current circumstances, felt really safe and staff were taking social distancing measures seriously.
Stayed 9 nights in Sep 2020