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Raffles The Palm

5.0 star property

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Exterior
Creator video - submitted by Kuralay Travel
Exterior
Bar (on property)
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
$487
includes taxes & fees
Feb 9 - Feb 10

Explore the area

View in a map
West Cresent, Palm Jumeirah, Dubai, 213208
  • Place, Palm Islands
    ‪1 min walk‬
  • Place, The Walk
    ‪16 min drive‬
  • Place, Marina Beach
    ‪16 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, Club Lounge Access (Duplex)

Suite, Club Lounge Access (Duplex) | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Suite, Club Lounge Access (Duplex)

10.0 out of 10
Exceptional
(1 review)
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Premier Garden Walk Room With Private Terrace

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Garden Walk Room With Private Terrace

  • 732 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed
  • Garden view

View all photos for Premier Jacuzzi Suite, Balcony, Club Lounge Access

Premier Jacuzzi Suite, Balcony, Club Lounge Access | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Jacuzzi Suite, Balcony, Club Lounge Access

  • 2368 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Premier Room, Balcony, Ocean View

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Room, Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 667 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed
  • Ocean view

View all photos for Premier Palm Room, Balcony

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Palm Room, Balcony

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed
  • Sea view

View all photos for Premier Suite, Club Lounge Access (Balcony)

Premier Suite, Club Lounge Access (Balcony) | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Suite, Club Lounge Access (Balcony)

  • 1755 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Raffles, Club Room, Club Lounge Access, Ocean View

Raffles, Club Room, Club Lounge Access, Ocean View | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Raffles, Club Room, Club Lounge Access, Ocean View

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed
  • Ocean view

View all photos for Raffles Club Palm Room, Club Lounge Access

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Raffles Club Palm Room, Club Lounge Access

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed
  • Sea view

View all photos for Signature Suite Palm, Balcony, Club Lounge Access

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Signature Suite Palm, Balcony, Club Lounge Access

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Premium Club Room, Terrace, Club Lounge Access

Premium Club Room, Terrace, Club Lounge Access | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premium Club Room, Terrace, Club Lounge Access

  • 2185 sq ft
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Raffles, Royal Villa, 4 Bedrooms

Raffles, Royal Villa, 4 Bedrooms | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Raffles, Royal Villa, 4 Bedrooms

  • 10226 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 2 Large Twin Beds
  • Garden view

View all photos for Signature Suite Ocean, Balcony, Club Lounge Access

Signature Suite Ocean, Balcony, Club Lounge Access | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Signature Suite Ocean, Balcony, Club Lounge Access

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Raffles, Presidential Suite, 2 Bedrooms

Raffles, Presidential Suite, 2 Bedrooms | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Raffles, Presidential Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Double Bed
  • Sea view

View all photos for Raffles, Villa, Multiple Beds

Raffles, Villa, Multiple Beds | Private kitchen | Espresso maker, coffee/tea maker, electric kettle

Raffles, Villa, Multiple Beds

  • 4 bedrooms
  • Sleeps 10
  • 1 Large Twin Bed and 3 King Beds
  • Sea view

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About this property

Raffles The Palm

5-star hotel in Palm Jumeirah
Catch some rays on Raffles The Palm's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Raffles The Palm offers 353 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Memory foam beds feature down comforters. 48-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cinq Mondes has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Raffles The Palm like an outdoor pool and an indoor pool.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a hot tub. Complimentary valet parking is available on site, along with a car charging station.

Raffles The Palm has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Matagi - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Piatti by the Beach - This beachfront restaurant serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Le Jardin - Onsite buffet restaurant. Open daily.
Blüthner Hall - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 200 for adults and AED 100 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blüthner Hall
  • Le Jardin
  • Matagi
  • Piatti by the Beach

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 100
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 3400
  • New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 200 for adults and AED 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 816803

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Raffles The Palm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 224 out of 264 reviews
Rating 8 - Good. 24 out of 264 reviews
Rating 6 - Okay. 5 out of 264 reviews
Rating 4 - Poor. 5 out of 264 reviews
Rating 2 - Terrible. 6 out of 264 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pritesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel lovely large rooms, food was delicious. Pool and beech area was well kept and comfortable. As a vegetarian staying Half Board the vegetarian food options were lacking.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Stayed 6 nights in Sep 2025

10/10 Excellent

Simon Ivor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a 9 days break and it was such a wonderful experience made all the better by staying at Raffles on tge zpalm
Stayed 8 nights in Oct 2025

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall couldn't fault the hotel. Our Ocean View Club Room was amazing with a massive balcony. All the staff very friendly & helpful. Special mention to our butler Isuru who was very knowledgable & couldn't do anymore for us. Our only negatives were the slow service in the club lounge during peak times, especially breakfast time. Compared to other hotels in Dubai the prices for food was expensive for the choices on offer
Stayed 5 nights in Oct 2025

10/10 Excellent

Martin

Stayed 6 nights in Oct 2025

10/10 Excellent

Irina, VALLEY VILLAGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around an amazing resort.
Stayed 7 nights in Jul 2025

10/10 Excellent

Fajar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff are excellent. The pool area is heavenly. The rooms are amazing. We love the styling.
Stayed 10 nights in Sep 2025

10/10 Excellent

Kristopher John, Spring

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and opulent
Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the pool were friendly and very welcoming. Bar staff also very professional and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Saad

Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Stayed 2 nights in Sep 2025

10/10 Excellent

Asuman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Andreza

Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

2/10 Terrible

Prakash Deep

Disliked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way. One of the best hotel rooms I've ever stayed in and I've stayed in a quite a few 5 star hotels. Staff was incredible. All food options were excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Zarkar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel outstanding accommodation and great hospitality
Stayed 3 nights in Sep 2025

10/10 Excellent

Aribah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arguably one of the most stunning places to stay in Dubai. You walk in and you’re wowed with the beauty and grandeur. Excellent service and stunning rooms. Our first time staying here but definitely not our last. It was definitely an experience that needed to be experienced.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maxim, encino

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service. Ready to go beyond what is on the list of services. We are impressed!
Stayed 4 nights in Aug 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Raffles. The service was impeccable from all hotel staff, the room was extremely spacious and I even got a huge pregnancy pillow from the staff for my growing belly! Beautiful pool with swim up bar & private beach also. The concierge team also super kind and helpful in supporting us to get a taxi whenever we wanted to go out and about. Would absolutely stay again, thank you!
Stayed 4 nights in Aug 2025

10/10 Excellent

Saim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025

10/10 Excellent

Alijon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and luxury feeling
Stayed 6 nights in Aug 2025

10/10 Excellent

Sofia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, staff very accommodating and dining options were great
Stayed 2 nights in Jul 2025

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed traveler

I had a fabulous stay at the Raffles the Palms. Hospitality was an another level. The hotel and grounds were beautiful.
Stayed 4 nights in Jul 2025