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Raffles The Palm

5.0 star property

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Photo gallery for Raffles The Palm

Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Premium Club Room with Terrace and Lounge Access T1D | Premium bedding, down comforters, minibar, in-room safe
Exterior
Lobby
Premium Club Room with Terrace and Lounge Access T1D | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Spa
  • On private beach

Explore the area

Map
West Cresent, Palm Jumeirah, Dubai, 213208
  • Aquaventure
    ‪6 min drive‬
  • The Walk
    ‪15 min drive‬
  • Marina Beach
    ‪19 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite (Duplex, Lounge Access)

Suite (Duplex, Lounge Access) | Premium bedding, down comforters, minibar, in-room safe

Suite (Duplex, Lounge Access)

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed (Garden Walk)

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 Double Bed (Garden Walk)

  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean Twin

Premium bedding, down comforters, minibar, in-room safe

Premier Ocean Twin

  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Signature Suite, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Signature Suite, 1 King Bed, Balcony

  • 1184 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles Royal Villa with Private Rooftop Pool

Raffles Royal Villa with Private Rooftop Pool | Premium bedding, down comforters, minibar, in-room safe

Raffles Royal Villa with Private Rooftop Pool

  • 10226 sq ft
  • Sleeps 10
  • 4 King Beds and 2 Large Twin Beds

View all photos for Raffles, Presidential Suite, 1 King Bed, Balcony

Raffles, Presidential Suite, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Raffles, Presidential Suite, 1 King Bed, Balcony

  • 3552 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Signature Suite, 1 King Bed, Balcony

  • 1184 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Club Room with Terrace and Lounge Access T1D

Premium Club Room with Terrace and Lounge Access T1D | Premium bedding, down comforters, minibar, in-room safe

Premium Club Room with Terrace and Lounge Access T1D

  • 2185 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Room, 1 King Bed, Balcony

  • 807 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin Palm View With balcony

Premium bedding, down comforters, minibar, in-room safe

Premier Twin Palm View With balcony

  • 667 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Raffles, Club Twin Room, 2 Twin Beds, Balcony

Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Twin Room, 2 Twin Beds, Balcony

  • 667 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Raffles, Club Room, 1 King Bed

Raffles, Club Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Room, 1 King Bed

  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles Club Palm View Twin With balcony and Lounge Access

Raffles Club Palm View Twin With balcony and Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Raffles Club Palm View Twin With balcony and Lounge Access

  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Palm View Room With balcony

Premier Palm View Room With balcony | Premium bedding, down comforters, minibar, in-room safe

Premier Palm View Room With balcony

  • 667 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

  • 1755 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Garden Walk

Premium bedding, down comforters, minibar, in-room safe

Premier Garden Walk

  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed, Balcony (Ocean)

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 Double Bed, Balcony (Ocean)

  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean

Premium bedding, down comforters, minibar, in-room safe

Premier Ocean

  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

  • 2368 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Room, 1 King Bed, Balcony

  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Jumeirah Zabeel Saray Dubai

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1004)
The price is $408
per night
$506 total
includes taxes & fees
Mar 8 - Mar 9
Jumeirah Zabeel Saray Dubai

About this property

Raffles The Palm

5-star hotel in Palm Jumeirah
Catch some rays on Raffles The Palm's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Raffles The Palm offers 369 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 48-inch Smart televisions come with digital channels. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cinq Mondes has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Raffles The Palm like an outdoor pool and an indoor pool.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a hot tub. Complimentary self parking and valet parking are available on site, along with a car charging station.

Raffles The Palm has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Matagi - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Piatti by the Beach - This beachfront restaurant serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Le Jardin - Onsite buffet restaurant. Open daily.
Blüthner Hall - Onsite café. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Belarusian, Chinese (Mandarin), English, Filipino, German, Hindi, Italian, Portuguese, Russian, Serbian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 200 for adults and AED 100 for children
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blüthner Hall
  • Le Jardin
  • Matagi
  • Piatti by the Beach

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 100
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600
  • New Year's Eve (31 December) Gala Dinner per child: AED 1200 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 200 for adults and AED 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Raffles The Palm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 106 out of 125 reviews
Rating 8 - Good. 13 out of 125 reviews
Rating 6 - Okay. 1 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 1 out of 125 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Baiju

Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

iain, Youngsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, pool and beach were comfortable and inviting.
Stayed 1 night in Nov 2024

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining, evening entertainment
Stayed 2 nights in Nov 2024

10/10 Excellent

Echo

Liked: Staff & service, property conditions & facilities
Idyllic hotel and value for money spacious rooms 9/10 will give to the property will recommend it without a doubt
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandon

Stayed 4 nights in Oct 2024

8/10 Good

nataliia

Stayed 5 nights in Oct 2024

10/10 Excellent

Souvik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at this luxurious hotel on the Palm was truly unforgettable. The impeccable service and attention to detail were evident throughout my entire experience. From the moment I arrived, I was greeted with warmth and professionalism, making me feel instantly welcome. The luxurious accommodations and breathtaking views exceeded all expectations. I highly recommend this exceptional hotel for an unforgettable getaway.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fnu

Stayed 2 nights in Sep 2024

10/10 Excellent

Tak Yuen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new, the view is good, and the price/performance ratio is good。
Stayed 2 nights in Oct 2024

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and property!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2024

10/10 Excellent

Hine

Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Ahmed, Riyadh

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
2 issues I had with this hotel. Valet scratched the car and I on my found out at the airport. 2 the delivery charge by room service which I never seen at any hotels in Dubai or around the world throughout my travels. Otherwise all is good at this place and I stayed at Raffes 4 times in the recent past
Stayed 4 nights in Sep 2024

6/10 Okay

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice. But I didn’t appreciate housekeeping ringing the bell while we were sleeping only to ask what time we want the room clean. The food is sub par. Not great for a 5 star and compared to other hotels in the Palm.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is perfect from the service, rooms, available dinning options, and amenities. If you want to come to the Palm Jumeirah this is where you stay. The only inconvenience is that you will need to Taxi to and from the property due the it’s location at the top of the Palm Jumeirah. Beyond that this is the best property I’ve had the pleasure at staying at.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anuj

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!!
Stayed 4 nights in Aug 2024

4/10 Poor

Yuru

Disliked: Staff & service, amenities, property conditions & facilities
Two main problems: 1. Irresponsible and lying staff: I asked someone at the reception about booking a breakfast for the next day. He told me that I should purchase it on the spot at the reception tomorrow and it would be 125 AED. He even said it is about $34 USD and it is the same price everywhere. including on Expedia so there is no mistake about the number (it's actually lower priced than $34; other staff later said it's only lower priced because it comes with the hotel booking so either way he also lied about this). The next day when I was trying to purchase the breakfast, some other people told me it is 250 AED, insisted it was always 250 on all booking platforms, and did not care about whatever the other person told me. Seems like everyone here just lies about whatever they want to and do not care to take responsibility for their words. If you have to book this place beware of the numbers they tell you as you may be charged double. 2. Privacy violation: The night after checking in when we were out for dinner, some staff came into our room while we were gone and our luggage was open to arrange things in the room and turn off the lights. We never asked for this service and did not press any buttons for it. Really absurd they give no care about customers' privacy. There were other very nice staff members and the room design was good (though the materials look cheap). But certain irresponsible people just had to ruin our experience.
Stayed 1 night in Aug 2024

10/10 Excellent

FARIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel, it’s beautiful and the service was absolutely fantastic!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kamaldeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were exceptional and great location on the Palm! Would highly recommend and will certainly be going back!
Stayed 7 nights in Aug 2024

10/10 Excellent

Gor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 6 nights in Jul 2024

10/10 Excellent

muaadh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tamara, Covington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was top notch.. The staff was attentive, pool was clean, refreshments and food was good.. I definitely like that one of the restaurants was a buffet. Room attendant was also awesome, the whole atmosphere was a vibe. Will definitely return again.
Stayed 5 nights in Jul 2024