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Swissôtel Al Murooj Dubai

5.0 star property

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Photo gallery for Swissôtel Al Murooj Dubai

Courtyard
Tennis court
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Room service
  • Spa

Explore the area

Map
Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546
  • Dubai Mall
    ‪9 min walk‬
  • Burj Khalifa
    ‪11 min walk‬
  • Dubai Fountain
    ‪19 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • Sleeps 6
  • 1 Double Bed

View all photos for Classic Room - Ramadan Iftar Offer

Minibar, in-room safe, individually furnished, desk

Classic Room - Ramadan Iftar Offer

  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Minibar, in-room safe, individually furnished, desk

Apartment, 3 Bedrooms

  • 2153 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Penthouse, Multiple Beds

  • Sleeps 8
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | TV

Apartment, 1 Bedroom

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Minibar, in-room safe, individually furnished, desk

Apartment, 3 Bedrooms

  • 2153 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, individually furnished, desk

Apartment, 2 Bedrooms

  • 1561 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Apartment, 3 Bedrooms (Duplex)

  • Sleeps 8
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms

TV

Apartment, 2 Bedrooms

  • 1561 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Classic King Room_New Year Gala Dinner

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Apartments - New Year Gala Dinner

Terrace/patio

2 Bedroom Apartments - New Year Gala Dinner

  • 1561 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

Minibar, in-room safe, individually furnished, desk

Classic Twin Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Bedroom Apartments - Ramadan Iftar Offer

Minibar, in-room safe, individually furnished, desk

2 Bedroom Apartments - Ramadan Iftar Offer

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Swiss, Premium Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Swiss, Premium Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Classic Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Swiss, Executive Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Half board Package

Terrace/patio

Classic King Room Half board Package

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Twin Beds

TV

Swiss, Executive Twin Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Swissôtel Al Murooj Dubai

5-star hotel in DIFC
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Housekeeping is available on request.
Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. This Dubai hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.
In addition to a full-service spa, Swissôtel Al Murooj Dubai features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 7 meeting rooms. This luxury hotel also offers a children's pool, a health club, and a hot tub. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Swissôtel Al Murooj Dubai is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Makan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Mawal Restaurant - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Open daily.
Anees - Onsite restaurant. Open daily.
Double Decker - This pub specializes in British cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anees
  • Double Decker
  • Makan
  • Mawal Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 300 per accommodation, per stay
  • New Year's Day (January 1) Gala Dinner per adult: AED 1130
  • New Year's Day (January 1) Gala Dinner per child: AED 656 (from 5 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Optional extras

  • Fee for to-go breakfast: approximately AED 120 for adults and AED 60 for children
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Roda Al Murooj Hotel Dubai
Roda Al Murooj Hotel
Roda Al Murooj Dubai
Al Murooj Rotana Dubai
Al Murooj Rotana
Roda Al Murooj
Swissôtel Al Murooj
Swissotel Al Murooj Dubai
Swissôtel Al Murooj Dubai Hotel
Swissôtel Al Murooj Dubai Dubai
Swissôtel Al Murooj Dubai Hotel Dubai

Swissôtel Al Murooj Dubai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 524 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mayank, Sugar Land

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel in downtown Dubai with walking distance to all downtown attractions.
Stayed 5 nights in Dec 2024

10/10 Excellent

sunil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location
Stayed 3 nights in Jan 2025

10/10 Excellent

Rahel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the breakfast is good.
Stayed 3 nights in Jan 2025

8/10 Good

Aqsa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to Dubai Mall, within walking distance! Staff was nice and excellent, as well. Breakfast buffet was ok. Could have been more nice.
Stayed 10 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a good location. Staff was exceptional and went above and beyond to make my stay special. Breakfast was amazing- so many options! Room was gorgeous with a super comfy bed! I was sad to leave!
Stayed 5 nights in Jan 2025

10/10 Excellent

S P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Asif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night was not good but staff helped right away to facilitate us and gave us another room. Wonderful stay. Will come again.
Stayed 4 nights in Jan 2025

10/10 Excellent

HUMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Eddie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Need renovation
Stayed 7 nights in Jan 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Swissotel and had a very enjoyable time. The room was clean and spacious with a large king bed. The best part of the hotel is the staff who go out of their way to help you enjoy your stay. The only negative is the room had the shower in the bath and you need to be very careful using to ensure you don’t fall. Maybe challenging for someone with mobility issues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hareth

Stayed 1 night in Jan 2025

10/10 Excellent

Syed Fasih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Dec 2024

2/10 Terrible

Chandrima

Stayed 4 nights in Dec 2024

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs major refurbishment

Service and location were good, but hotel is very rundown and in desperate need of refurbishment. Leaky taps, doors and safe which don’t lock (admittedly they were repaired straight away), carpeting needs stripping and replacing, awful stuffy smell every time we came back into the room. Access to the larger pool area was all too hard, as it’s not part of Swissotel so we had to provide personal details and own towels, plus no wifi in that part. Disappointing but served it’s purpose by being close to Dubai Mall.
Stayed 3 nights in Dec 2024

10/10 Excellent

DILANTHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

The location was ideal for everything we wanted to do, and the hotel was amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service
The electric plugs in the room are universal, work for UAE, European, American devices. BUT the business center is outdated. Thete are UAE plugs only, my connection plug was unstable and I had to fix it by a chair. The desktops are slow and do not allow to use zoom connection and, certainly, no option to fownload zoom application (the last is understandable). I am thankful for the opportunity to work in the business centet during late night, but that place must be renovated without delay. All other things are nice.
Stayed 2 nights in Dec 2024

8/10 Good

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel

A lovely hotel well situated. The hotel staff were very helpful and friendly. The rooms are large and functional. We had an apartment which was beginning to look a little tired and needed redecorating but it was still in good condition. We would stay there again.
Stayed 15 nights in Dec 2024

6/10 Okay

May

Liked: Staff & service
Under construction Slow front desk service Delayed receiving room Bathroom shower floods
Stayed 6 nights in Nov 2024

6/10 Okay

Remed

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are poorly finished. The comfort of the users was the last thing on their minds. The water from the shower leaks onto the bathroom floor. The shower mixer is stationary. You can slip when getting out of the bathtub. All the lamps in the room and their switches are very inconveniently located. It is unclear how to turn off the light in the hallway, which makes it very difficult to sleep. The air conditioner does not remember the set temperature and always turns on at 18 degrees. Sometimes it turns on by itself. The general condition of the hotel is dilapidated, many places require repair. The buffet is completely inconvenient. The dishes are located very far from each other. You need to stand in line to eat scrambled eggs. At breakfast, no one will offer you tea or coffee, like in other hotels. You have to go and make tasteless coffee in the machine yourself. There are no large cups next to the machines and there are not always saucers for the cups. Due to the use of small cups, the machines are always flooded with spilled coffee. Apparently, the hotel does not know anything about paper napkins. If you give your car to valet service, be prepared to wait for it for a very long time.
Stayed 5 nights in Dec 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything was good, except the currency exchange rate at the front desk, It was very bad. So if you want to pay them , the best way is to pay the local currency, even if use the credit card, the rate is still better than them.
Stayed 2 nights in Nov 2024

4/10 Poor

Andre

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Bad Experience

We stayed at two different apartments and its is old and needs care.. cold shower, the air con temp controal didn't work, cold showers and the list goes on...
Stayed 3 nights in Dec 2024

10/10 Excellent

Girish

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Dubai stopover 8-13th Dec

Loved staying here. We took 2 bedroom apartment and it was very spacious. Bathrooms and toilets were spotless. Located right next to Dubai mall it was just 10 mins walk. The staff were very friendly and helpful. The property has 2 big swimming pools that my kids enjoyed a lot.
Stayed 5 nights in Dec 2024

10/10 Excellent

harsh, romford

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

RINA

Stayed 4 nights in Dec 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, well located.
Stayed 3 nights in Dec 2024