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Swissôtel Al Murooj Dubai

5.0 star property

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Photo gallery for Swissôtel Al Murooj Dubai

Courtyard
Tennis court
Exterior
Aerial view
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546
  • Dubai Aquarium & Underwater Zoo
    ‪7 min walk‬
  • Dubai Mall
    ‪9 min walk‬
  • Burj Khalifa
    ‪11 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room - Ramadan Iftar Offer

Minibar, in-room safe, individually furnished, desk

Classic Room - Ramadan Iftar Offer

  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Minibar, in-room safe, individually furnished, desk

Apartment, 3 Bedrooms

  • 2153 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | TV

Apartment, 1 Bedroom

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Minibar, in-room safe, individually furnished, desk

Apartment, 3 Bedrooms

  • 2153 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, individually furnished, desk

Apartment, 2 Bedrooms

  • 1561 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

TV

Apartment, 2 Bedrooms

  • 1561 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Classic King Room_New Year Gala Dinner

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Apartments - New Year Gala Dinner

Terrace/patio

2 Bedroom Apartments - New Year Gala Dinner

  • 1561 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk

Classic Twin Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Bedroom Apartments - Ramadan Iftar Offer

Minibar, in-room safe, individually furnished, desk

2 Bedroom Apartments - Ramadan Iftar Offer

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Swiss, Premium Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Swiss, Premium Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Classic Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Swiss, Executive Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Half board Package

Terrace/patio

Classic King Room Half board Package

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Twin Beds

Minibar, in-room safe, individually furnished, desk

Swiss, Executive Twin Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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The price is $124
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$136 total
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About this property

Swissôtel Al Murooj Dubai

5-star hotel in Trade Center
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Housekeeping is available on request.
Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. This Dubai hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.
In addition to a full-service spa, Swissôtel Al Murooj Dubai features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 7 meeting rooms. This luxury hotel also offers a children's pool, a health club, and a hot tub. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Swissôtel Al Murooj Dubai is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Makan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Mawal Restaurant - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Open daily.
Anees - Onsite restaurant. Open daily.
Double Decker - This pub specializes in British cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anees
  • Double Decker
  • Makan
  • Mawal Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 300 per accommodation, per stay
  • New Year's Day (1 January) Gala Dinner per adult: AED 1130
  • New Year's Day (1 January) Gala Dinner per child: AED 656 (from 5 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Optional extras

  • Fee for to-go breakfast: approximately AED 120 for adults and AED 60 for children
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Roda Al Murooj Hotel Dubai
Roda Al Murooj Hotel
Roda Al Murooj Dubai
Al Murooj Rotana Dubai
Al Murooj Rotana
Roda Al Murooj
Swissôtel Al Murooj
Swissotel Al Murooj Dubai
Swissôtel Al Murooj Dubai Hotel
Swissôtel Al Murooj Dubai Dubai
Swissôtel Al Murooj Dubai Hotel Dubai

Swissôtel Al Murooj Dubai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sabeha

Stayed 3 nights in Jul 2024

4/10 Poor

anders

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Big disappointment
Very tired hotel. Total mess due to renovation. Asked four staff of ways to the pool/gym. Got 4 different answers. As a gold memeber asked For upgrade. Got a down grade. Iof a 45 sqm king size bed I got a 30 sq queen size bed, w a bath tub big enough for a foot bath. Has no Swissotel feel to it nor Sofitel. More of a Mercure feeling. Even their graphics on the walls look cheap. Breakfast very bad selection. Over crowded. No atmosphere. A british pub was slightly less crowded. But swissotel, really! I thiught acvor can do better than this. Dusit thani and sofitel are much much better choices here. They sent tons of pre arrival upsell offers but not a word about messy construction.
Stayed 3 nights in Nov 2024

8/10 Good

Felicisima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swissotel is perfect for my family walking distance to Dubai Mall, 30 minutes walk to museum of the future, the pool is very nice service is excellent
Stayed 7 nights in Nov 2024

4/10 Poor

Denys, Epping

At check in they could find our reservation - not sure whether this was their problem or Expedia whom we booked through. On entry to our room there was water leaking through the ceiling - to their credit, a maintenance man turned up reasonably quickly and fixed the problem, but then did not arrange for someone to replace a wet towel that we had put down on the floor to catch the water and stop us slipping over. Overall, less than impressed
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert J, Ardrossan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, location is great, just a short walk to Dubai mall. Worked perfectly for our hop on hop off tour. We booked the 3 bedroom room, it’s massive. Says it sleeps 8 but really only sleeps 6. Overall this is a good location and a good hotel. It’s a bit run down but for a central location with a big room it was great value.
Stayed 5 nights in Nov 2024

10/10 Excellent

Agha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property. The apartment is hige
Stayed 7 nights in Nov 2024

8/10 Good

Benney

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Very Good but...
The hotel in good area very close to the Dubai mall and burj Khalifa. But our room was on the road and its very noisy all the day and night even when the windows were closed.
Stayed 4 nights in Nov 2024

6/10 Okay

Pawel

Traveled with family
Liked: Property conditions & facilities
Arrived at at hitel 3am. Had to book for two nights. Check in was fast, room.was big and clean. Only concern i have is, gave my phone number at check in. Only place i provided my cell number. Next day i get a scam text posing as Dubai Police issuing me a speeding ticket. For $500. Seems my phone number was sold to scamers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brendan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the Burj Khalifa precinct. The two pools were great for the kids and the staff are very helpful. Room is getting tired and needs an update.
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE TARCISIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible/extremely bad and unacceptable service
First booking for 2 nights from September 13 September to September 15th. I and my husband had another booking with this hotel from September 23rd to October 2nd, 2024. We asked hotel to store our luggage at no charge because we had another confirmed booking. They refused and gave us an estimated charge of $600 cad. We talked to the night manager and at least 6 different staff members but they refused. Second worse and unacceptable thing they did was to blame us for stealing a ten cents worth of pop corn pack from room which we were unaware of its existence. 3rd worse thing was, we were offered free breakfast upon our complaint which we never received. 4th worse thing is, hotel is not even 3 stars, very old.
Stayed 2 nights in Sep 2024

2/10 Terrible

Anatoliy

Stayed 4 nights in Oct 2024

2/10 Terrible

Shiva

Disliked: Staff & service
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This was a nice place. The problem I had was when we arrived I had to unload the Uber and put everything on the luggage cart and push it inside. Not a problem. But after I checked in the receptionist said the bellman will take my stuff to the room. I said it wasn’t necessary and she said he had to. After unloading my stuff, and placing the bags however with heavy stuff on top of bags that had breakables in them, this guy stood by for a tip. Tip for what? I did more than half the work. Typical Middle East shenanigans people want money for hardly doing anything.
Stayed 3 nights in Sep 2024

8/10 Good

Linda

Stayed 2 nights in Sep 2024

4/10 Poor

Hope

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Apartments and they were FAR from Luxury 5 star. The photos online really do not represent this hotel. Old, dated and smelly. A few issues with the showers which were promptly fixed. Very spacious but not 5 star.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaggi

Traveled with family
No Smart tvs
Stayed 4 nights in Oct 2024

10/10 Excellent

Michelle, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great to stay at, lots of things to do around, Staff was friendly and attentive.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nasir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Feda

Liked: Cleanliness, staff & service, property conditions & facilities
Little outdated. But very clean and the service by staff is great.
Stayed 7 nights in Sep 2024

10/10 Excellent

Cihan EFE

Business traveler
It was for a business trip for my family, it was good for the wide area but a bit need cleanless
Stayed 4 nights in Sep 2024

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place ever
Stayed 16 nights in Sep 2024

6/10 Okay

yongjun

Traveled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Stayed 1 night in Sep 2024