SO/ Uptown Dubai

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SO/ Uptown Dubai

Restaurant
Collection King Room | Premium bedding, minibar, in-room safe, blackout drapes
Lobby sitting area
Restaurant
2 bars/lounges

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Uptown Tower Uptown, Dubai, Dubai
  • The Walk
    5 min drive
  • The Hub 7
    10 min walk
  • Dubai Marina Mall Tram Station
    5 min drive
  • Dubai (DXB-Dubai Intl.)
    34 min drive

Room options

Studio, 1 King Bed (Island View)

  • 452 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Marina View

  • 452 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

VIP Suite

  • 1798 sq ft
  • Sleeps 6
  • 2 King Beds

Club Room, 1 King Bed

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 2 Twin Beds (Island View)

  • 452 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed

  • 721 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed

Studio, 2 Twin Beds, Marina View

  • 452 sq ft
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

Collection King Room

  • 430 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

SO/ Uptown Dubai

5-star Dubai hotel close to Dubai Marina Mall
This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a nightclub, 2 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
SO/ Uptown Dubai offers 188 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Uptown Spa by SO/ has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, SO/ Uptown Dubai features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and 4 meeting rooms. Event facilities measuring 10226 square feet (950 square meters) include a conference center. This Art Deco hotel also offers a nightclub, spa services, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking and covered valet parking are complimentary.

SO/ Uptown Dubai is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
SO/ Uptown Dubai has 3 restaurants on site.

Languages

Afrikaans, Arabic, Azerbaijani, Chinese (Cantonese), Croatian, English, Filipino, French, Hindi, Indonesian, Italian, Korean, Russian, Turkish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: AED 145 to 500 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (10,226 square feet of space)

Outdoors

  • Outdoor entertainment area

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator (70 inch wide door)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 306.25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AED 145 to 500 per person
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 14)
  • Airport shuttle fee per child: AED 250 (one-way), (up to 18 years old)
  • Rollaway bed fee: AED 306.25 per night
  • Service fee: AED 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

SO/ Uptown Dubai Hotel
SO/ Uptown Dubai Dubai
SO/ Uptown Dubai Hotel Dubai

SO/ Uptown Dubai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 30 reviews" "
Rating 8 - Good. 5 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 3 out of 30 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

NAHAR

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel 5 stars but they dont have buisness center
Stayed 4 nights in Aug 2024

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero stars as my personal information was shared with someone who is not employed by SO/ hotels.
Stayed 4 nights in Jun 2024

4/10 Poor

Tanya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Zero stars as my personal information was shared with someone who is not employed by SO/
Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Stayed 3 nights in May 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Amer

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Stayed 6 nights in Mar 2024

10/10 Excellent

saleh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more than i though. The quality is their priority
Stayed 1 night in Mar 2024

2/10 Terrible

Osamah

Stayed 4 nights in Feb 2024

10/10 Excellent

rafi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here! The staff was absolutely incredible! They had the best hospitality and service. Truly an amazing hotel. Would recommend!
Stayed 2 nights in Feb 2024

6/10 Okay

Saqer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

R R

Stayed 1 night in Dec 2023

2/10 Terrible

Brendan

Stayed 6 nights in Dec 2023

10/10 Excellent

Sayed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Experience at SO/ Uptown Hotel Dubai! My stay at SO/ Uptown Hotel Dubai was an absolute delight from start to finish. The staff, led by the incredibly kind and attentive Ms. Laila at the front desk, set the tone for the entire visit. Their warmth and dedication to ensuring a comfortable stay were unparalleled. The room service was prompt and impeccable, catering to every need with a smile. The attention to detail in maintaining room cleanliness was truly impressive, adding an extra layer of comfort to the stay. Overall, the hotel’s commitment to exceptional service and hospitality made my trip unforgettable. I highly recommend SO/ Uptown Hotel Dubai to anyone seeking a luxurious yet welcoming experience. Kudos to the entire team for their outstanding efforts!
Stayed 2 nights in Nov 2023

2/10 Terrible

Latifa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

ABDULLAH

Stayed 2 nights in Nov 2023

8/10 Good

Mona

Stayed 1 night in Oct 2023

8/10 Good

Mona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotels, amazing but ,,
I liked everything about the hotel. The reception staff are friendly and helpful. Thank you for everything, The only negative is the way to enter the hotel by car, 6 floors up to the lobby...and also change the elevator to go up to the rooms.. by the way, it’s a new hotel and the food food amazing I like the breakfast .. I loved the way breakfast was served (food menu) ..
Stayed 1 night in Oct 2023

10/10 Excellent

Sulaiman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff made this stay quite memorable, will definitely be staying here again. Would like to thank Anwar for making this stay very pleasant.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So Uptown Dubai was the final stop on our itinerary, and we were very lucky to have chosen this hotel, as the experience at So elevated our entire journey. First of all, the hotel design is very beautiful, the gym is well-equipped, and the food is very rich and delicious. The front desk staff, Danmoi, was very friendly to us and thoughtfully considered our needs, for which we are very grateful. We will definitely come again next time.

10/10 Excellent

iksvaku

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Agrippina

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura molto nuova in fase ancora di costruzione! Posizione non molto comoda per raggiungere il centro di Dubai! Stanza meravigliosa con vista panoramica su Dubai Personale attento e molto disponibile in particolare Laila in accettazione, Emma alla concierge e la responsabile che ci ha lasciato disponibilità della camera oltre il check out .colazione molto buona anche se il servizio è un po’ lento.consigliato
Stayed 2 nights in Nov 2023

8/10 Good

Tatjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel area under construction. Nice hotel but had some issues. Give the hotel 5 due to the friendly staff. Sara, Tanmoy and Yaman gave us excellent and top service. Really nice guys that will help you with everything,
Stayed 1 night in Nov 2023