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Sheraton Dubai Creek Hotel & Towers

5.0 star property

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Photo gallery for Sheraton Dubai Creek Hotel & Towers

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Junior Suite, 1 King Bed | View from property
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Baniyas Street, Po Box 4250, Dubai
  • Al Ghurair Centre
    ‪11 min walk‬
  • BurJuman Mall
    ‪4 min drive‬
  • Gold Souk
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

2 bars/lounges, pub

Presidential Suite, 1 King Bed

  • 624 sq ft
  • Canal view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Executive Suite, 2 Twin Beds

  • 624 sq ft
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

2 bars/lounges, pub

Executive Suite, 1 King Bed

  • 624 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

2 bars/lounges, pub

Junior Suite, 1 King Bed

  • 474 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

2 bars/lounges, pub

Club Room, 1 King Bed

  • 323 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (View)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds (View)

  • 323 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (View)

  • 323 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

2 bars/lounges, pub

Club Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (View)

Deluxe Room, 2 Twin Beds (View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (View)

  • 323 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Dubai Creek Hotel & Towers

5-star hotel in Deira
4 restaurants, 2 outdoor pools, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Sheraton Dubai Creek Hotel & Towers offers 268 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Sheraton Dubai Creek Hotel & Towers features 2 outdoor swimming pools, a sauna, a 24-hour fitness center, and a children's pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 323 square feet (30 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. Complimentary uncovered self parking and uncovered valet parking are available on site, along with a car charging station.

Sheraton Dubai Creek Hotel & Towers has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vivaldi - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Kimura-Ya - This restaurant specializes in Japanese cuisine and serves brunch, lunch, and dinner. Open daily.
By The Bay - This poolside bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Chelsea Arms Pub - This pub specializes in international cuisine and serves dinner only. Open daily.
The Lobby Café - This café specializes in Cajun/Creole cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 129 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • By The Bay
  • Chelsea Arms Pub
  • Kimura-Ya
  • The Lobby Café
  • Vivaldi

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycles
  • Children's pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 323 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (33 inches high)
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat (18 inches high)
  • Roll-in shower (35 inches wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Private check-in at Club Lounge for Club room reservations available 7 AM-2 AM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 129 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Creek Sheraton
Dubai Towers Hotel
Hotel Creek
Sheraton Creek
Sheraton Creek Hotel
Sheraton Dubai Creek Hotel & Towers
Sheraton Dubai Creek Towers
Sheraton Hotel Creek
Dubai Sheraton
Sheraton Dubai Creek Hotel Towers
Sheraton Creek Hotel Towers
Sheraton Creek Towers
Sheraton Dubai Creek & Towers
Sheraton Dubai Creek Hotel & Towers Hotel
Sheraton Dubai Creek Hotel & Towers Dubai
Sheraton Dubai Creek Hotel & Towers Hotel Dubai

Sheraton Dubai Creek Hotel & Towers Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Dec 2024

10/10 Excellent

loveness

Stayed 3 nights in Nov 2024

2/10 Terrible

Diana

Stayed 5 nights in Nov 2024

10/10 Excellent

Eric, Kampala

Stayed 6 nights in Oct 2024

10/10 Excellent

PETER W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Leonardo, Rouse hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, helpful staff, clean hotel-thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Dulwich

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Dubai Creek hotel. Great value for money. Staff were exceptional throughout my stay. Highly recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Tina Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are incredible
Stayed 17 nights in Sep 2024

10/10 Excellent

Gulzar Alam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing home away from home
It was an amazing experience staying in this property. I have got the high floor room with an excellent creek view. I am impressed and found this property meeting 100% of my requirements. I have to name the mst important person at reception Ms Apurva who has extended such a loveoy hospitality to me which coincided des with the meaning of her name in our language as AMAZING. I am sure this hotel will be my permanent home in each and every stay in Dubai
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Rosalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As mentioned above the property was wonderful. All the staff were very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gulzar Alam

Business traveler
Liked: Property conditions & facilities, room comfort
Excellent property with.best value for money
Facilities match 100% of my expectations. I have the.best experoence in Dubai staying in this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Dulwich

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Dubai Creek area. Staff very attentive and excellent value for money. Highly recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 5-night stay. Highly recommend.
Our stay was amazing! We could not have asked for more. In recognition of a milestone birthday, the hotel provided a complimentary room upgrade and various in-room treats. All were very much appreciated. The check in was fast and efficient; the reception and housekeeping staff (Prafull) were fabulous and the location was perfect for access to the airport, the old part of Dubai and to the modern part of the city. The room was spacious and the bed linens and pillows very comfortable,
Stayed 5 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to Dubai on a 4-day weekend and found this Sheraton perfect for my goals. Location was excellent: not far from Dubai airport, right on Creek with amazing views, within short walking distance of water taxi and major Metro stop (Union). Taxis come right up to door, too, of course. You can stay in the hotel all weekend, if you like, hanging out by the pool, or catch a water taxi to the historic old souq, or go further afield to malls, etc. This grande dame of luxury hotels in Dubai (est. 1975) is still in great condition, on prime real estate, and close to heart of city. It offers great rates for families and weekend tourists - unbelievable value. Staff was extremely helpful. Would definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

pedram

Liked: Cleanliness
excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Karim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel with experienced staff
Stayed 7 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly cleaning service nice breakfast
Stayed 5 nights in Jun 2024

10/10 Excellent

Anna

Liked: Amenities
First time in Dubai I’m glad i choose Sheraton amazing hotel staff are very friendly specially I met Francis at the lobby he is very professional, polite friendly and always smiling and willing to help. People person . Room is big and clean .
Stayed 6 nights in Aug 2024

2/10 Terrible

Ubah

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would never stay here.
Stayed 1 night in Aug 2024

10/10 Excellent

Digvijay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Sheraton Dubai was very comfortable to stay in. The room was clean. The bed was comfortable! The bathroom was nice & a good size. City view was nice. The Lobby pool was colorful. The food places were limited & the nicer malls require you to take a taxi. The Deira Creek offers a view of the waterfront but you need to take a boat to go across the old part of Deira. There are different variety of people around the area that work around the hub. And they usually walk around at night. The staff were nice & friendly; quick in getting my luggage on time. I would rate it more on room comfort as I ventured outside of Deira. Hospitality was a plus.
Stayed 2 nights in Aug 2024