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Sheraton Grand Hotel, Dubai

5.0 star property

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Photo gallery for Sheraton Grand Hotel, Dubai

Exterior
Separate tub and shower, free toiletries, hair dryer, bathrobes
Breakfast, lunch, dinner served; international cuisine
Executive Suite, 1 Bedroom, Non Smoking | City view
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
3 Sheikh Zayed Road, Dubai
  • Dubai World Trade Centre
    ‪12 min walk‬
  • Dubai Mall
    ‪5 min drive‬
  • Burj Khalifa
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Club Room, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Twin Bed

Minibar, in-room safe, desk, soundproofing

Club Room, 1 Twin Bed

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

42-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Non Smoking

  • 1292 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Non Smoking (View)

Apartment, 3 Bedrooms, Non Smoking (View) | City view

Apartment, 3 Bedrooms, Non Smoking (View)

  • 1830 sq ft
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Apartment, 1 Bedroom

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Minibar, in-room safe, desk, soundproofing

Apartment, 2 Bedrooms, Non Smoking

  • 1292 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | City view

Executive Suite, 1 Bedroom, Non Smoking

  • 1399 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Minibar, in-room safe, desk, soundproofing

Presidential Suite, 2 Bedrooms

  • 2282 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, soundproofing

Deluxe Suite, 1 Bedroom, Non Smoking

  • 893 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking | Living area | 42-inch LCD TV with cable channels, TV

Grand Suite, 1 Bedroom, Non Smoking

  • 893 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Sheraton Grand Hotel, Dubai

5-star hotel in Trade Center
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Sheraton Grand Hotel, Dubai features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 4026 square feet (374 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and spa services. Complimentary self parking and valet parking are available on site.

Sheraton Grand Hotel, Dubai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
&More by Sheraton - This café serves breakfast, lunch, and dinner. Open daily.
Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.
Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Dawn & Dusk
  • Feast
  • Miss Lily's
  • Sheraton Club Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,026 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 51 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 135 per person
  • Fee for in-room wired internet: AED 75 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Sheraton Grand Hotel, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sudeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay w/ family, Extraordinary staff
It was pretty amazing. The best part about the stay was the hotel staff. Every department whether it be in-room dining, restaurant, room service, maintenance went above an beyond to make the stay wonderful. Travelling with family was made easy.
Stayed 5 nights in Dec 2024

6/10 Okay

Barbara

Stayed 4 nights in Dec 2024

10/10 Excellent

F.J.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, good options for breakfast
Stayed 6 nights in Dec 2024

10/10 Excellent

ADENIKE

Stayed 6 nights in Dec 2024

10/10 Excellent

ADENIKE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mohammed

Business traveler
Good location and nice room. The lobby is noisy in the evening because of their Christmas and other activities.
Stayed 5 nights in Dec 2024

8/10 Good

Murtada

Stayed 1 night in Sep 2024

6/10 Okay

Greg, Wirral

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel its self is really good. The rooms are lovely and the dinning areas and food are super . It is however really noisy and busy around it. You need to be on 30 floor to be awy from.the constant road noise The only other issue was the checkin and check out staff..we had a nughtmare checking in and checking iut was equally a poor experince . It took too long and the people doing it really did not know whst they were doing-it was a shambles and a very poor experience
Stayed 4 nights in Nov 2024

10/10 Excellent

Cora

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Stayed 4 nights in Sep 2024

8/10 Good

Yakataly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very nice one, well situated, perfect breakfast… but washing machine needs to be replaced because it was very noisy
Stayed 4 nights in Sep 2024

10/10 Excellent

Ashade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Stayed 5 nights in Nov 2024

10/10 Excellent

TOMASZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay
Stayed 5 nights in Nov 2024

8/10 Good

ALSAYED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Dr Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Grand
Fantastic hotel. Great bar on floor 54 with pool. Breakfast is one of the best.
Stayed 2 nights in Oct 2024

6/10 Okay

Kishan

Business traveler
Liked: Staff & service, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Ghalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited transportation
Stayed 6 nights in Oct 2024

10/10 Excellent

Kyriaki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024