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Sheraton Grand Hotel, Dubai

5.0 star property

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Exterior
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Grand Suite, 1 Bedroom, Non Smoking | City view
Breakfast, lunch, dinner served; international cuisine
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Laundry
$139
includes taxes & fees
Sep 18 - Sep 19

Explore the area

View in a map
3 Sheikh Zayed Road, Dubai
  • Dubai World Trade Centre
    ‪6 min walk‬
  • Dubai Mall
    ‪3 min drive‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Twin Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Club Room, 1 Twin Bed, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Twin Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed

8.8 out of 10
Excellent
(10 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Apartment, 2 Bedrooms, Non Smoking

  • 1292 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Non Smoking (View)

Apartment, 3 Bedrooms, Non Smoking (View) | 1 bedroom, minibar, in-room safe, desk

Apartment, 3 Bedrooms, Non Smoking (View)

  • 1830 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | City view

Apartment, 1 Bedroom

  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

42-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Non Smoking

  • 1292 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | City view

Executive Suite, 1 Bedroom, Non Smoking

  • 1399 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Presidential Suite, 2 Bedrooms, Non Smoking

  • 2282 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking | Living area | 42-inch LCD TV with cable channels, TV

Grand Suite, 1 Bedroom, Non Smoking

  • 893 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Sheraton Grand Hotel, Dubai

5-star hotel in Trade Center
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Sheraton Grand Hotel, Dubai features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 4026 square feet (374 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and spa services. Complimentary self parking and valet parking are available on site.

Sheraton Grand Hotel, Dubai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
&More by Sheraton - This café serves breakfast, lunch, and dinner. Open daily.
Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.
Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Dawn & Dusk
  • Feast
  • Miss Lily's
  • Sheraton Club Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,026 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 51 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 135 per person
  • Fee for in-room wired internet: AED 75 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Sheraton Grand Hotel, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent as always, from Dharma to Hasan and the entire team at Sheraton Grand Sheikh Zayed Rd. I will be back.
Stayed 4 nights in May 2025

10/10 Excellent

Coco

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Service was very good. There was noise from my next door and the hotel stopped it timely and had followed up at least three times to check if all ok. The spa was a treat after long haul flight and DWI from Bali was really great.
Stayed 4 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Ahmad, doha

Disliked: Staff & service, amenities
terrible staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great property
Stayed 5 nights in May 2025

2/10 Terrible

Ahmad, doha

Disliked: Cleanliness, staff & service
staff wasnt willing to help
Stayed 1 night in May 2025

10/10 Excellent

Ptrycjusz

Stayed 5 nights in May 2025

10/10 Excellent

William, Morko

Stayed 6 nights in May 2025

10/10 Excellent

ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Hasti

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

ABDULKARIM, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Chesle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property will definitely recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

BERNADETTE, Owings Mills

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and well kept. The attentiveness of the staff was excellent. Rooms were beautifully decorated and clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly and responsive staff. Great accommodations, soak-in tub, and great views of skyline!
Stayed 2 nights in Apr 2025

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

T, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, well-appointed rooms and impeccable service. Staff were warm and welcoming throughout. I stayed on both business and personal travel and every aspect of the hotel I encountered, every employee eagerly addressed every request I made. My stay was delightful from beginning to end.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n.a.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nassir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at
Stayed 6 nights in Mar 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Vimbai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Kingstone

Stayed 14 nights in Feb 2025

10/10 Excellent

T

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly, very helpful and accommodating. The concierge deserve a mention on the level of service and helpfulness also. We had a very late flight and they kindly gave us access to the gym area to change. Will come here again!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is first rate and all are very friendly, helpful and make you feel welcome. The rooftop pool, restaurant and bar were upgraded and are excellent.
Stayed 7 nights in Feb 2025

10/10 Excellent

Elene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. We had a beautiful renovated 2 bed apartment Nothing was too much trouble from any of the staff. Would definitely be happy to stay again
Stayed 8 nights in Feb 2025

8/10 Good

DINESH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Excellent Service. Staying most of the time here while in dubai.
Stayed 6 nights in Feb 2025