Sofitel Dubai Downtown

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Dubai Downtown

3 bars/lounges, swim-up bar, poolside bar
Exterior
Exterior
Club Suite, 1 King Bed (Opera Suite, Club Millésime access) | Premium bedding, down comforters, minibar, in-room safe
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Emaar Square
    6 min walk
  • Dubai Mall
    8 min walk
  • Burj Khalifa
    8 min walk
  • Dubai (DXB-Dubai Intl.)
    17 min drive

Room options

Luxury Room, 1 King Bed (Burj Khalifa View)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed, Business Lounge Access

  • 527 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

  • 1582 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

Apartment, 1 Bedroom

  • 893 sq ft
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

Club Suite, 1 King Bed, View (Opera Suite, Club Millésime access)

  • 968 sq ft
  • Bay view
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, View (Burj Khalifa View)

  • 678 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed

  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Twin Beds, Business Lounge Access, View (Burj Khalifa View)

  • 527 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed

  • 527 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

  • 1614 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

Luxury Room, 2 Twin Beds

  • 570 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Luxury Le Petit Prince Kids & Family Room

  • 570 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

Similar properties

About this property

Sofitel Dubai Downtown

5-star Dubai hotel, connected to a shopping center in Downtown Dubai
Along with 5 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sofitel Dubai Downtown features a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 11 meeting rooms. Event facilities measuring 14956 square feet (1389 square meters) include a conference center. This luxury hotel also offers a fitness center, a terrace, and a complimentary children's club. Complimentary self parking is available on site, along with a car charging station.

Sofitel Dubai Downtown has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Wakame - This theme restaurant specializes in Asian cuisine. Open daily.
Mosaic Pool and Lounge - This bar is located by the pool. Open daily.
Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Inka
  • La Patisserie
  • Les Cuisines
  • Mosaic Pool and Lounge
  • Wakame

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,956 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Crib
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 240.0 per night
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 240.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 703089

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1004 reviews" "
Rating 8 - Good. 171 out of 1004 reviews" "
Rating 6 - Okay. 52 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 26 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alva

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lior

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at the Sofitel Dubai Downtown
Stayed 2 nights this week. VERY positive experience. Clean and neat rooms. Super professional and kind team. Will definitely make this my go-to hotel when in Dubai.
Stayed 1 night in Sep 2024

10/10 Excellent

Ivanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

LUCHIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal and more specific the lobby personnel,front desk staff and house keeper Hasan
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Sam, Escondido

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is excellent but cost cutting is evident in the services offered and the quality of food.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Zahrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 7 nights in Aug 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say I have travelled to many countries in the last 12 years. Sofitel Downtown is the first to take sustainability seriously. No plastic at all in the room, all water bottles are glass ! Every hotel should follow in their carbon footprint
Stayed 2 nights in Aug 2024

10/10 Excellent

sheng

Liked: Staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Saad

Stayed 1 night in Aug 2024

6/10 Okay

Nawaf

Business traveler
Liked: Cleanliness, staff & service
The room I stayed at had a bug. The noise from the motorway can be heard in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience in this hotel was excellent.
Stayed 6 nights in Jul 2024

10/10 Excellent

Biljana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yick Sze

Stayed 1 night in Aug 2024

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and near all attractiins. For a first time traveler in Dubai, this is the place to be... near the Dubai Mall, besude the Burj Khalifa and all attraction s we like to visit. All the staff from housekeeping, the concierge, Front desk the whole staff , they are so very nice and friendly. Thank you Sofitel Downtown for our wonderful experience in Dubai.
Stayed 8 nights in Jul 2024

10/10 Excellent

Mithun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 4 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Majed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to be close to the coca cola arena to walk to a concert and avoid traffic jams. Very convenient and extremely spacious rooms.
Stayed 1 night in May 2024

8/10 Good

Abdullah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice👌
Stayed 1 night in Jul 2024