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Sofitel Dubai Downtown

5.0 star property

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Photo gallery for Sofitel Dubai Downtown

3 bars/lounges, swim-up bar, poolside bar
Property video
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Dubai Mall
    ‪8 min walk‬
  • Burj Khalifa
    ‪9 min walk‬
  • Dubai Fountain
    ‪12 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed (Burj Khalifa View)

8.6 out of 10
Excellent
(4 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio

1 bedroom, premium bedding, down comforters, minibar

Junior Studio

  • 754 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Club Lounge Access (Burj Khalifa View)

1 bedroom, premium bedding, down comforters, minibar

Presidential Suite, 1 King Bed, Club Lounge Access (Burj Khalifa View)

  • 1582 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Royal Suite, 1 Double Bed (Burj KhalifaView)

Royal Suite, 1 Double Bed (Burj KhalifaView) | 1 bedroom, premium bedding, down comforters, minibar

Royal Suite, 1 Double Bed (Burj KhalifaView)

  • 2616 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, down comforters, minibar

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 893 sq ft
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

9.6 out of 10
Exceptional
(4 reviews)
  • 968 sq ft
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Burj Khalifa View)

City view

Junior Suite, 1 King Bed (Burj Khalifa View)

  • 678 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access (Burj Khalifa View)

1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed, Club Lounge Access (Burj Khalifa View)

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, Club Lounge Access (Burj Khalifa View)

1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 2 Twin Beds, Club Lounge Access (Burj Khalifa View)

  • 527 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 527 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

1 bedroom, premium bedding, down comforters, minibar

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

10.0 out of 10
Exceptional
(2 reviews)
  • 1615 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 2 Twin Beds

8.0 out of 10
Very good
(8 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room | 1 bedroom, premium bedding, down comforters, minibar

Luxury Le Petit Prince Kids & Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

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About this property

Sofitel Dubai Downtown

5-star Dubai hotel, connected to a shopping center in Downtown Dubai
Along with 5 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sofitel Dubai Downtown features a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 11 meeting rooms. Event facilities measuring 14956 square feet (1389 square meters) include a conference center. This luxury hotel also offers a fitness center, a terrace, and a complimentary children's club. Complimentary self parking is available on site, along with a car charging station.

Sofitel Dubai Downtown has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
L`Apero - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Brasserie Lutetia - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Le Petit Cafe by Sofitel - Onsite café. Open daily.
Mosaic Pool and Lounge - This bar is located by the pool. Open daily.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brasserie Lutetia
  • L`Apero
  • Le Petit Cafe by Sofitel
  • Mosaic Pool and Lounge

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,956 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (120 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1004 reviews
Rating 8 - Good. 166 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
felt super safe and staff was so kind to me during my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to downton and the mall. The room was very specious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to mall. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near skywalk to the Dubai Mall. Staff was outstanding.
Stayed 2 nights in Mar 2025

8/10 Good

Shamir

Stayed 6 nights in Feb 2025

10/10 Excellent

ioane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and rooms. Great view of the Burj Khalifa! Not many activities or night life but still a very comfortable stay.
Stayed 5 nights in Mar 2025

8/10 Good

Robert William James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros… Staff were all exceptionally friendly and helpful. Room was excellent. Brilliant staff at Club Lounge. Good location to walk to Dubai Mall & Fountain. Cons… Non reply/acknowledgement to email requests prior to arrival. Lack of any suitable facilities for early check-in/refresh/changing, after overnight travel. Using the sauna for this purpose was ridiculous. First 3 nights staff - excellent house keeping but last 2 night bathrooms towels & face cloths not replenished without request to reception. Opinion… Despite minor cons we had a very enjoyable stay and would still recommend this hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Zarlasht

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the suite.
Stayed 8 nights in Feb 2025

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Alain, New York

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Average hotel for Dubai.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen S

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks
Stayed 5 nights in Feb 2025

10/10 Excellent

Lumturi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 6 nights in Feb 2025

10/10 Excellent

Noor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Sofitel Downtown

Modern sleek hotel, with spacious rooms and some overlook Burj Khalifa 😍 … The hotel is conveniently located minutes away from Dubai Mall (can walk via the airconditioned metro tunnel). Taxis and Metro station are at your doorstep. Staff are professional and friendly. Great buffet breakfast, but the seating area is considered small in comparision to the hotel, so the staff might allocate you a table further away from the buffet. We stayed at this hotel for 8 nights and would recommend it for families and business travellers.
Stayed 8 nights in Dec 2024

10/10 Excellent

Temitope

Stayed 4 nights in Jan 2025

10/10 Excellent

FAHAD

Stayed 1 night in Feb 2025

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel in Downtown Dubai!
Stayed 7 nights in Jan 2025

6/10 Okay

RANA

Business traveler
Liked: Cleanliness
Stayed 8 nights in Jan 2025

6/10 Okay

Faramarz

Liked: Staff & service
Overall ok
Stayed 3 nights in Jan 2025

8/10 Good

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

ariel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great location
Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025