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Sofitel Dubai Downtown

5.0 star property

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Photo gallery for Sofitel Dubai Downtown

3 bars/lounges, swim-up bar, poolside bar
View from room
Lobby
City view
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Room service
$397
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Place, Dubai Opera
    ‪7 min walk‬
  • Place, Dubai Mall
    ‪8 min walk‬
  • Place, Burj Khalifa
    ‪9 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Club Millésime access

Luxury Room, 1 King Bed, Club Millésime access | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Club Millésime access

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Burj Khalifa View)

Junior Suite, 1 King Bed (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed (Burj Khalifa View)

  • 678 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Opera Suite, 1 King Bed, Club Millésime access, Coastline View

Opera Suite, 1 King Bed, Club Millésime access, Coastline View | Premium bedding, down comforters, minibar, in-room safe

Opera Suite, 1 King Bed, Club Millésime access, Coastline View

9.6 out of 10
Exceptional
(4 reviews)
  • 968 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 King Bed (1 Bedroom)

Premium bedding, down comforters, minibar, in-room safe

Apartment, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 893 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed (Burj Khalifa View)

8.6 out of 10
Excellent
(4 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Club Millésime access (Burj Khalifa View)

Presidential Suite, 1 King Bed, Club Millésime access (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Club Millésime access (Burj Khalifa View)

  • 1582 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Twin Beds

8.0 out of 10
Very good
(9 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Club Millésime access (Burj Khalifa View)

Luxury Room, 1 King Bed, Club Millésime access (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Club Millésime access (Burj Khalifa View)

9.4 out of 10
Exceptional
(3 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, Club Millésime access (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Twin Beds, Club Millésime access (Burj Khalifa View)

  • 527 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed (Coastline View)

Luxury Room, 1 King Bed (Coastline View) | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed (Coastline View)

8.6 out of 10
Excellent
(4 reviews)
  • 527 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

Premium bedding, down comforters, minibar, in-room safe

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

10.0 out of 10
Exceptional
(2 reviews)
  • 1615 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Kids/Family Room, 1 King Bed and 2 Bunk Beds

Luxury Kids/Family Room, 1 King Bed and 2 Bunk Beds | Premium bedding, down comforters, minibar, in-room safe

Luxury Kids/Family Room, 1 King Bed and 2 Bunk Beds

8.8 out of 10
Excellent
(3 reviews)
  • 570 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Luxury Studio Apartment (Burj Khalifa View)

Luxury Studio Apartment (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Luxury Studio Apartment (Burj Khalifa View)

  • 754 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed, Club Millésime access (Burj KhalifaView)

Royal Suite, 1 King Bed, Club Millésime access (Burj KhalifaView) | Premium bedding, down comforters, minibar, in-room safe

Royal Suite, 1 King Bed, Club Millésime access (Burj KhalifaView)

  • 2616 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

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About this property

Sofitel Dubai Downtown

5-star Dubai hotel, connected to a shopping center in Downtown Dubai
Along with 5 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sofitel Dubai Downtown features a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 11 meeting rooms. Event facilities measuring 14956 square feet (1389 square meters) include a conference center. This luxury hotel also offers a fitness center, a terrace, and a complimentary children's club. Complimentary self parking is available on site, along with a car charging station.

Sofitel Dubai Downtown has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
L`Apero - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Brasserie Lutetia - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Le Petit Cafe by Sofitel - Onsite café. Open daily.
Mosaic Pool and Lounge - This bar is located by the pool. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brasserie Lutetia
  • L`Apero
  • Le Petit Cafe by Sofitel
  • Mosaic Pool and Lounge

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,956 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (120 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Reviews

Sofitel Dubai Downtown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 748 out of 1002 reviews
Rating 8 - Good. 148 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

Reviews

10/10 Excellent

rouwaida talal, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and helpful and always smiling and so professional
Stayed 3 nights in Sep 2025

6/10 Okay

Mukhabbat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel hotel made it right when I complained,but it’s not kind of hotel that I want to return. I didn’t feel that I was ViP guest
Stayed 4 nights in Sep 2025

10/10 Excellent

Muhammad

Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Dr Ekta

Stayed 6 nights in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel. Disappointing Service

Amazing hotel and facilities. The service by the breakfast staff is extremely disappointing especially if you are an early bird. Waiting times for anything staff related (e.g. coffee) can be over 20mins which is a real let down. Apart from the breakfast waiting staff, everyone else was great.
Stayed 8 nights in Aug 2025

10/10 Excellent

Maggie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, location great and hotel excellent
Stayed 3 nights in Aug 2025

6/10 Okay

Myriam

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Much better places in Dubai for similar price

Issues throughout and not up to Dubai standard. Bathroom was leaking, AC didn’t work in our main room Everyday. Rust in the showers and service was slow.
Stayed 3 nights in Aug 2025

10/10 Excellent

M.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Sofitel Dubai Downtown was truly amazing! The customer service was outstanding; the staff went out of their way to make us feel welcome, and we were pleasantly surprised with a complimentary room upgrade. The highlight for our kids was definitely the bunk beds, which they absolutely loved. Overall, a wonderful family experience and highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nikolaos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very nice this our 3 times we stay in the hotel the staff in the reception very friendly especially Rukshan
Stayed 2 nights in Aug 2025

8/10 Good

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with a few disappointments

Hotel is lovely but it is further from the Mall than is promoted. You need to allow 15-18 minutes of walking from the Hotel using the street and covered air conditioned walkways. Also the closure of the pool area on Level 5 was disappointing, especially as the beautiful photos of this feature were the reason for our decision to stay at the Sofitel.
Stayed 3 nights in Aug 2025

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to Dubai Mall & Burj Khalifa

A Wonderful 2 night stay in a suite overlooking Burj Khalifa. Large and roomy, very comfortable bed and the blackout curtains were amazing. The 10 minute covered walkway to get to Dubai Mall is perfect, to beat the August heat. We did get Half Board. Breakfast was excellent. Lunch options were a bit confusing as very limited. We had a sunset cruise so didnt utilise the Dinner option. Unfortunately the reason we picked this particular hotel was the pool area and view, but it was under construction. This should have been advised on the website. We had access to the Residents Pool instead but it was crazy windy, so we weren't able to stay for long. Umbrellas were being blown over. But the staff are friendly, professional and very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Quesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at downtown Sofitel and our family room was lovely, great Staff as well.
Stayed 7 nights in Aug 2025

6/10 Okay

Almass

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
The main pool was closed for construction, and we were told to use a small ‘residual’ pool. Overall, this hotel did not meet our expectations, especially for a family stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Iftin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice! Cannot beat views and service.
Stayed 4 nights in May 2025

6/10 Okay

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has amazing staff whether it be the young lady welcoming us at 2 am or the lady at guest relations who was more than helpful and went great lengths to make things easier for us. Highly recommandable.
Stayed 1 night in Aug 2025

6/10 Okay

Salem

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Aban

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in general. Breakfast service could be better, was a queue to get a seat and staff were slow to respond to queries.
Stayed 6 nights in Jul 2025

10/10 Excellent

Evin

Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Shafah

Stayed 2 nights in Jul 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Santiago

Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Dubai break

Perfect location near Dubai Mall and Burj Khalifa. The rooms were fabulous and the service could not have been better.
Stayed 4 nights in Jul 2025