Sofitel Dubai The Palm Resort & Spa

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Dubai The Palm Resort & Spa

5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)
Exterior
7 restaurants, breakfast, lunch, dinner served; international cuisine
7 restaurants, breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

Explore the area

Map
East Crescent Road, Dubai, 55558
  • Aquaventure
    4 min drive
  • Lost Chambers Aquarium
    5 min drive
  • Burj Al Arab
    18 min drive
  • Dubai (DXB-Dubai Intl.)
    41 min drive

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

  • 914.9 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, View

  • 473 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

  • 1453 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Luxury Room, 1 King Bed, Balcony, View (Palm View)

  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

  • 1453 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

  • 915 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Twin Beds, Balcony, View (Palm View)

  • 473 sq ft
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed, Balcony, Sea View

  • 473 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

  • 915 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

  • 1346 sq ft
  • Sea view
  • Sleeps 5
  • 2 King Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

  • 818 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Sofitel Dubai The Palm Resort & Spa

5-star resort in Palm Jumeirah
Catch some rays on Sofitel Dubai The Palm Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Housekeeping is available on request.
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking and valet parking are available on site, along with a car charging station.

Sofitel Dubai The Palm Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Laguna Lounge - Onsite theme restaurant. Open daily.
Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (13,153 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2200
  • New Year's Eve (31 December) Gala Dinner per child: AED 1500 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 1005 reviews" "
Rating 8 - Good. 189 out of 1005 reviews" "
Rating 6 - Okay. 68 out of 1005 reviews" "
Rating 4 - Poor. 30 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tayab

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really expensive ice cream. Ridiculously expensive
Stayed 7 nights in Sep 2024

10/10 Excellent

Ian, Ashford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very courteous and helpful. Room was great size and restaurant options excellent. Club lounge access was well worth the extra cost.
Stayed 9 nights in Sep 2024

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Saiyka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No vip access at all property doesn't recognise this
Stayed 1 night in Sep 2024

10/10 Excellent

Zayd

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were all amazing!
Stayed 8 nights in Sep 2024

6/10 Okay

Erica

Business traveler
Stay was average all around
Stayed 4 nights in Sep 2024

10/10 Excellent

brian, Barcelona

Stayed 5 nights in Aug 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just incredible amazing stay, so brilliant for families
Stayed 6 nights in Sep 2024

10/10 Excellent

Alexi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful experience a 10/10 destination specially caters to families
Stayed 13 nights in Aug 2024

10/10 Excellent

JEAN, Chaville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its decoration, The choice of restaurants, The personal and its kindness,the services and the good atmosphere
Stayed 5 nights in Aug 2024

10/10 Excellent

Imran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of five recently enjoyed a delightful stay at Sofitel Dubai The Palm, and it was an experience to remember! From the moment we arrived, the hospitality was exceptional. Special thanks to Rizwan, who was awesome throughout our stay, and Imtiyaz at check-in. We stayed in room 9602, which was perfect with its stunning views of the Palm and the sea from the balcony. The room was spacious and well-appointed, making our stay very comfortable. The pools were brilliant, and our kids absolutely loved them. The Gelati ice cream staff near Koru were amazing. Breakfast at Manava was a highlight each morning, offering a wide variety of delicious options. The kids club was a godsend! Our 6-year-old was initially reluctant, but after his first visit, he loved it and made lots of friends. You can leave the kids there for up to 3 hours under staff supervision. While we were disappointed that the Porterhouse restaurant and Laguna were closed, we thoroughly enjoyed dining at Hong Loong, Moana, and Zoya. However, paying £10 for a 750ml bottle of water was a bit steep. It would be great if water was included in the half-board package, though we understand paying for other drinks. The spa was fantastic. It was a perfect place to relax and unwind. The cleaning staff were super nice and ensured our room was spotless. Our stay at Sofitel Dubai The Palm was amazing. The lovely hotel, friendly staff, and excellent amenities made it a memorable vacation. We would definitely come back again.
Stayed 11 nights in Aug 2024

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

2/10 Terrible

Farhan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I has constant construction noise in and around the hotel. I’ve come to a 5 star hotel to relax with my family and we couldn’t even rest. The management team changed my room but the noise still persisted and then further to this disruption there was ‘maintenance’ work ongoing at the lifts causing further inconvenience. The worst part of it, the breakfast was horrible. Sausages uncooked. Even staff mentioning the breakfast is old and not freshly made. They reuse what they can. Disgusting. The only positive was the valet parking staff, they were incredibly friendly and helpful. This hotel is not 5 star whatsoever.
Stayed 6 nights in Sep 2024

10/10 Excellent

Richard Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 6 nights in Sep 2024

8/10 Good

Carol Lesley

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely family holiday and staff were very child friendly and made our stay welcoming. Food choices on half board at the pool were limited though reflected in the price we paid. Breakfast and lunch were the meals we had and always good quality. Pools and staff all were brilliant Location is a bit out of the way on the Palm, we knew this ahead of travel and knew we would need a taxi to get anywhere. Concierge services were good and got taxies and buggies when needed. Overall a great holiday.
Stayed 7 nights in Aug 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Richard Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Aug 2024

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Pools were amazing, 6 to choose from. Always got a lounger. Lots of shade which is good in 45degrees. Food was fantastic and lots to choose from. The kids loved kids' club. Can't wait to return.
Stayed 10 nights in Aug 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Ryan, Thames Ditton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Shabina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Do not recommend and do not intend coming back - Unfriendly and unwelcoming reception at check in who failed to provide information about facilities. - No water provided at the pool side. Other hotels bring you this complimentary with an ice bucket and give you lollies. You will have to purchase this at 30AED per small bottle without ice here. - Dining options were not great with the main buffet offering substandard quality and limited variety which pales in comparison to other similar hotels. - Slow, cumbersome, inattentive and forgetful service throughout. - No complimentary access to spa facilities. You will have to buy a day pass to use the facilities at around 200 AED per person. - Kids club tend to call you within an hour to pick up children as they do not seem to engage with them much. - Drinks prices on the Palm are high but at this location it simply did not feel worth it. - Dated and showing its age in multiple areas. - Stained and damaged furnishings. Without a doubt this hotel was memorable for the wrong reasons and we now know that we should look elsewhere for our Dubai stays.
Stayed 9 nights in Aug 2024

10/10 Excellent

ZAHRA LUCKY, Solihull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant
Stayed 11 nights in Aug 2024