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Swissotel Al Ghurair

5.0 star property

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Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace
Classic Suite, 1 Double Bed | City view
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Parking included

Explore the area

Map
Omar Bin Al Khattab Street, Dubai, 185051
  • Al Ghurair Centre
    ‪1 min walk‬
  • Gold Souk
    ‪5 min drive‬
  • Dubai Cruise Terminal
    ‪10 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Suite, 1 Double Bed

32-inch TV with satellite channels

Premium Suite, 1 Double Bed

  • 1423 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Double Bed

  • 1423 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Swiss, Executive Room, 1 King Bed

  • 463 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

City view

Family Room, 1 King Bed

  • 534 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

City view

Classic Room, 2 Twin Beds

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Corner

Suite, 1 Double Bed, Corner | Living area | 32-inch TV with satellite channels

Suite, 1 Double Bed, Corner

  • 1210 sq ft
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Suite, 1 Double Bed

  • 925 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

City view

Deluxe Room, 2 Twin Beds, City View

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Swissotel Al Ghurair

5-star Dubai hotel, connected to a shopping center in Deira
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Swissotel Al Ghurair offers 428 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Swissotel Spa and Sport has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Swissotel Al Ghurair features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Swissotel Al Ghurair has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Liwan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shayan - This restaurant specializes in Persian/Iranian cuisine and serves dinner only. Open daily.
Yasmine Lounge - This café specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 120 for adults and AED 65 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Liwan
  • Shayan
  • Yasmine Lounge

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 153.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 120 for adults and AED 65 for children
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 153.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property

Property is also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Swissotel Al Ghurair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdullahi

Stayed 2 nights in Dec 2024

10/10 Excellent

Biniyam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Abdullahi

Stayed 5 nights in Nov 2024

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel and great location
Stayed 14 nights in Nov 2024

10/10 Excellent

Hawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and professional staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Sohail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy area that I liked. Lots of people and very vibrant. Staff both at the front desk and cleaning was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Abdihakim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ouedraogo

Stayed 2 nights in Nov 2024

8/10 Good

Mhod

Stayed 3 nights in Oct 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything in that hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Sinit

Stayed 2 nights in Nov 2024

8/10 Good

Afzal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the package including hotel was booked via Expedia, arriving at 3AM in the morning, the hotel was booked as of the 3 PM the afternoon later that day...meaning that the first night of arrival was not covered by Expedia. Terrible system from Expedia which I did not notice before arrival. (Please improve your systematic technology when it comes to booking packages in order to avoid further losing credibility of future customers..mine you already lost). The check in clerk was absolutely not willing to convenience the matter and offered the cheapest room for AED 942 for the additional hours of the morning, despite a stay booked for 7 days in that very hotel. Not willing to be caged by the situation, I called the hotel I previously stayed in many times before, and they offered a rate which I could not refuse: without mentioning my name (Royal Continental hotel). Returned later that day to check in and waited about 45 minutes as check-in clerk need all the time in the world and can't obviously handle customers efficiently. Expressed this and not sure if this is being picked up. Rooms are clean and spacious, service teams efficient and friendly and the hotel is very well located. No upgrade or whatsoever was offered by the hotel despite confirmation by Expedia. Seriously considering getting rif of Expedia provided their service records.
Stayed 5 nights in Nov 2024

6/10 Okay

Beatrice

Liked: Cleanliness
I stayed in a Deluxe room which was spacious with a good view. However, the interior decor is out of date. The bath tub is a health and safety hazard. It is high and steep thereby making it difficult to climb out of it and also makes one prone to falling. I had to call out twice for the air conditioning to be fixed as it was malfunctioning.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yusuf

Liked: Cleanliness
This is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Stayed 4 nights in Oct 2024

10/10 Excellent

RAY CECIL

Stayed 4 nights in Oct 2024

10/10 Excellent

Burhan

Stayed 3 nights in Nov 2024

10/10 Excellent

Milena

Traveled with pets
Great breakfast and convenient shopping centre attached with everything you need ❤️✅🌺
Stayed 9 nights in Oct 2024

4/10 Poor

KRISHNAN

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet smelly, Balcony very dirty, staff not considerate. Wondered why Swissotel is so bad!
Stayed 1 night in Nov 2024

4/10 Poor

Parvez

Disliked: Staff & service
The only thing good was the lobby. Room was average. Bathroom was terrible.
Stayed 3 nights in Nov 2024

8/10 Good

norman, sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ani

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Sa adiya

Stayed 1 night in Oct 2024