Swissotel Al Ghurair

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, laptop workspace
Classic Suite, 1 Double Bed | City view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
Omar Bin Al Khattab Street, Dubai, 185051
  • Al Ghurair Centre
    ‪1 min walk‬
  • Naif Souq
    ‪19 min walk‬
  • Deira Clocktower
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

Premium Suite, 1 Double Bed

  • 1423 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

Family Suite, 1 Double Bed

  • 1423 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

Swiss, Executive Room, 1 King Bed

  • 463 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed

  • 534 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

Classic Room, 2 Twin Beds

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Double Bed, Corner

  • 1210 sq ft
  • River view
  • Sleeps 5
  • 1 Double Bed

Classic Suite, 1 Double Bed

  • 925 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, City View

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Swissotel Al Ghurair

5-star Dubai hotel, connected to a shopping center in Deira
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Swissotel Al Ghurair offers 428 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Swissotel Spa and Sport has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Swissotel Al Ghurair features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Swissotel Al Ghurair has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Liwan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shayan - This restaurant specializes in Persian/Iranian cuisine and serves dinner only. Open daily.
Yasmine Lounge - This café specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 120 for adults and AED 65 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Liwan
  • Shayan
  • Yasmine Lounge

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 153.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 120 for adults and AED 65 for children
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 153.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property

Property is also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Swissotel Al Ghurair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1003 reviews" "
Rating 8 - Good. 259 out of 1003 reviews" "
Rating 6 - Okay. 72 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 41 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

mohammed, Hyderabad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swissotel is within The Ghurair Center, the shopping mall. The location of swissotel is excellent specially if you want to eat outside food, you’ll have plenty of restaurants of Asian, Continental especially the Al Rigga street. Thanks Expedia for giving excellent low hotel rates with lots of top rated starred categories hotels.

6/10 Okay

Syed

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
It is attached to the Al Ghurair mall. Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

farhang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place 😍
Stayed 7 nights in Oct 2024

10/10 Excellent

Muzaffar

Stayed 1 night in Oct 2024

10/10 Excellent

RAY CECIL

Liked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Basir

Liked: Property conditions & facilities
Disliked: Staff & service
I went to stay there but unfortunately I was sold a suite instead of a regular room resulting in extra costs for me while regular rooms were available on app. Such a shame. I couldn’t book for the same days because it was 12:00am so I had book the room via reception.
Stayed 1 night in Oct 2024

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning suites
Beautifully appointed rooms. We were upgraded to a corner suite...so spacious and simply stunning! Close proximity to metro. Will stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Josephine Chepkurui

Liked: Cleanliness, staff & service, property conditions & facilities
As above
Stayed 3 nights in Sep 2024

6/10 Okay

ramin

Traveled with family
Not so good a lot of noise we could not sleep .
Stayed 18 nights in Sep 2024

6/10 Okay

ALI, Houston

Traveled with family
Liked: Cleanliness, amenities
Hotel has a problem with the cold water system after 11pm on some floors. water coming out of the shower and tap are boiling hot and it’s very dangerous. You can’t have a shower. Had to call the maintenance to come fix it twice during my stay. First time was early morning and the second time at around 1 am. Not being able to shower and use the toilet spoilt our stay at the hotel. Hope they can fix the problem to avoid inconveniencing other guests
Stayed 3 nights in Sep 2024

10/10 Excellent

S

Stayed 4 nights in Sep 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Aribah

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are very old and outdated. There is a musty smell coming from the room. There was water leaking from the Muslim shower in the bathroom. Despite several phone calls over the course of an hour and half no one was coming to fix it. It was a massive health and safety hazard as the bathroom was flooded and someone could slip and seriously injure themselves. We wanted to use the toilet but we were unable to do so. There was a young boy from house keeping who had bought a spare bed for us who was far from friendly and looked like he was being forced to work, definitely not the service one would expect in a 5* hotel but nonetheless we said to him to get another mattress as the mattress was rock hard to which he abruptly responded that it would take over an hour. When he came with the mattress upon leaving he slammed the door shut, again not something you would expect from a 5* hotel. The day manager I found was quite rude if I’m honest. We’ve been coming here for the past few years now and there has been a change in management and it really shows. Concierge also took over an hour to come and collect our luggage!
Stayed 1 night in Aug 2024

10/10 Excellent

Armine, yeghvard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Arik, NAIROBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel close to all the attractions. It is also close to the union metro station making your journies pretty convenient. The hotel is clean, staff are amazing, and they do give upgrades :-). I got an early check in too after a 14 hour flight - they checked me in at 9am!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Afaz Ali

Good
Stayed 2 nights in Aug 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Arik, NAIROBI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite spot as a business traveler. Its centrally located, safe, super clean, and all staff are kind. I always enjoy my stays here.
Stayed 2 nights in May 2024

2/10 Terrible

Mohamed hussein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jithin Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Second time at this hotel. Will definitely come back.
Stayed 7 nights in Aug 2024

2/10 Terrible

Burhan

Duty Manager who served me
The duty manager was very rude and unprofessional
Stayed 1 night in Aug 2024

10/10 Excellent

Imraan Abdul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but check condition of room
Room allocated had issue with aircon
Stayed 2 nights in Jul 2024

8/10 Good

Arvind

Stayed 8 nights in Jul 2024