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Swissotel Living Al Ghurair

5.0 star property

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Photo gallery for Swissotel Living Al Ghurair

Property amenity
Minibar, in-room safe, desk, laptop workspace
Exterior
Balcony
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Washer
  • Spa
  • Breakfast available
  • Outdoor Space
  • Room service

Explore the area

Map
Umar Bin Al kattab Rd, Deira, Near Al Ghurair Center, Dubai
  • Al Ghurair Centre
    ‪1 min walk‬
  • Gold Souk
    ‪4 min drive‬
  • Dubai Cruise Terminal
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms

  • 2 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

View all photos for Premium Apartment, 3 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Premium Apartment, 3 Bedrooms

  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 2 Twin Beds and 2 Double Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 1 Bedroom (Burj Khalifa and Creek View)

Fridge, microwave, stovetop, dishwasher

Premium Apartment, 1 Bedroom (Burj Khalifa and Creek View)

  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms (Burj Khalifa and Creek View)

Minibar, in-room safe, desk, laptop workspace

Premium Apartment, 2 Bedrooms (Burj Khalifa and Creek View)

  • 2 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

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Gym

Swissotel Al Ghurair

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is $174
per night
$219 total
includes taxes & fees
Apr 7 - Apr 8
Swissotel Al Ghurair

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Swissotel Living Al Ghurair

5-star apartment in Deira
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free apartment building. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include a fitness center, a steam room, and coffee/tea in a common area. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers. Housekeeping is available on request.
Swissotel Living Al Ghurair offers 192 accommodations with washers/dryers and minibars. Rooms open to balconies. Premium satellite television is provided. Accommodations at this 5-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Swissotel Spa and Sport has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
In addition to a full-service spa, Swissotel Living Al Ghurair features an outdoor pool and a steam room. Dining is available at one of the apartment's 3 restaurants. This 5-star property offers access to a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This luxury apartment also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite valet parking is complimentary.

Swissotel Living Al Ghurair is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Liwan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shayan - This restaurant specializes in Persian/Iranian cuisine and serves lunch and dinner.
Yasmine Lounge - This lobby lounge specializes in international cuisine and serves light fare only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Japanese, Russian, Swahili, Turkish, Ukrainian, Urdu

Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hot tub
  • Lifeguards
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Car not required
  • Free valet parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free crib

Restaurants on site

  • Liwan
  • Shayan
  • Yasmine Lounge

Kitchenette

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 110 per person
  • 3 restaurants
  • Coffee and tea in common areas
  • Minibar
  • Room service (24 hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AED 153 per night

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 55-inch TV with premium cable/satellite channels
  • Streaming services

Outdoor areas

  • Balcony
  • Vegetable garden

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business center
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free daily newspapers
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station
  • Near the airport

Things to do

  • Children's pool
  • Gym
  • Heated pool
  • Table tennis

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 192 units
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegetable garden
  • Water dispenser
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 153.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 110 per person
  • Airport shuttle fee: AED 235 per vehicle (one-way)
  • Rollaway bed fee: AED 153.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property

Property is also known as

Al Ghurair Arjaan
Al Ghurair Living managed Accorhotels Aparthotel Dubai
Al Ghurair Living managed Accorhotels Aparthotel
Al Ghurair Living managed Accorhotels Dubai
Al Ghurair Living managed Accorhotels
Arjaan Al Ghurair
Al Ghurair Living by Accorhotels
Swissotel Living Al Ghurair Dubai Aparthotel
Swissotel Living Al Ghurair Aparthotel
Swissotel Living Al Ghurair
Al Ghurair Living managed by Accorhotels
Swissotel Living Al Ghurair Dubai
Swissotel Living Al Ghurair Apartment
Swissotel Living Al Ghurair Apartment Dubai

Swissotel Living Al Ghurair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 293 out of 480 reviews
Rating 8 - Good. 133 out of 480 reviews
Rating 6 - Okay. 25 out of 480 reviews
Rating 4 - Poor. 9 out of 480 reviews
Rating 2 - Terrible. 20 out of 480 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ALI, Houston

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Have stayed at this property many times and they have made it comfortable for me. Ms Fatouma and Ms Wellington at the reception were excellent and helped out in every possible way. The breakfast buffet was good but the staff were struggling as it was very crowded and they were having a hard time keeping up even though they were working hard. There is another problem at the breakfast buffet restaurant where they have an open area outside and people were going in and out and the door didn’t close which affected the air conditioning system so it was very hot inside the restaurant as the door was left open. I did inform the restaurant manager but he said unfortunately there was nothing that he could do. Some times people forget that a customers pay for a a pleasant service to be comfortable and it’s important to make the guests comfortable to keep coming back.
Stayed 6 nights in Dec 2024

10/10 Excellent

Shyama

Liked: Cleanliness, room comfort
Lovely hotel
Stayed 8 nights in Dec 2024

10/10 Excellent

Shahidur Reza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Did surprise me how specious unit was. Very comfortable. I needed to do early check in and contacted Manager Mustafa and he managed to make unit available for me. He was very friendly and Mustafa gave his mobile no to communicate with me. Too guy.
Stayed 4 nights in Nov 2024

2/10 Terrible

Said

Traveled with family
Disliked: Cleanliness, property conditions & facilities
With regret, we had booked a large family of 5 adults, including one with mobility and 3 who are asthmatic. We had booked 3 separate apartments but upon arrival, two of the apartments smelt of damp and the asthmatic guests struggled to breathe. At about 1am staff suggested that we share one larger apartment for that night, pending availability of separate flats the next day. We were relocated nearly at 2am exhausted. The next day we spent most of the day reserved for excursions sorting accommodation and were yet again met with one apartment with the same horrible dump smell, only this time they tried to hide it by spraying air freshener that made breathing even worse, nearly requested ambulance. Yet again latevat night we were relocated to another suitable accommodation. By way of compensation, the management offered one dinner service which declined and until after our departure not a single manager came to check on us or even attend the rooma to see and smell for themselves, as if they knewbthe condition all along. We had paid full cost of our separate but forced to share and relocate twice, against our wishes and expectations. Very disappointing. Swissotel... our second time but sadly Never again
Stayed 7 nights in Nov 2024

8/10 Good

Hadja, Clarksburg

Liked: Cleanliness, amenities, property conditions & facilities
The personnel was great and location also was good and convenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

MARIA, St Augustine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very accommodating. Excellent service.
Stayed 7 nights in Oct 2024

8/10 Good

Nchuso

Liked: Cleanliness, property conditions & facilities
The terrace is not kept well. Pool to be reviewed. Rest is fine
Stayed 6 nights in Sep 2024

6/10 Okay

Victoria

Disliked: Cleanliness, room comfort
Not a great place
We stayed on the apartment side. The place is spacious but it smelled. Moldy damp smell. We had a roof by the kitchen and bathroom that leaked. On our 1st day the fridge wasn’t working. The 2 linen sofa in the living room was very dusty. I put a blanket over it so I can use it. Overall, I don’t think I will stay again.
Stayed 8 nights in Sep 2024

6/10 Okay

Ebrahim

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

Zulfikar

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice place to stay.
Stayed 5 nights in Sep 2024

6/10 Okay

Mughees

Traveled with family
All good nice hotel
Stayed 7 nights in Aug 2024

10/10 Excellent

MONJUR

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location , very good breakfast options . Overall a great place to stay
Stayed 7 nights in Aug 2024

10/10 Excellent

Iedries

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

kelly

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place in Dubai. Excellent rooms and affordable price.
Stayed 2 nights in Jul 2024

2/10 Terrible

Muhammed Abdul

Stayed 7 nights in Jul 2024

2/10 Terrible

Muhammed Abdul

Traveled with family
Disliked: Cleanliness, room comfort
Avoid
This is the worst hotel I visited in Dubai I’m a disabled person and they don’t look after disabled people I don’t recommend this hotel at all to anybody as a management team, very poor customer service I visit Dubai every year And this is the worst HOTEL I have ever been as a visitor in Dubai I recommend this hotel at all Like I mentioned before, they don’t look after disabled people My time was 4 pm Got my room at 5:30 pm Not happy at all 
Stayed 7 nights in Jul 2024

10/10 Excellent

Leo

Stayed 4 nights in Jul 2024

10/10 Excellent

Cedric

Liked: Cleanliness, room comfort
Wonderful Stay in Dubai
The Swissotel Living Al Ghurair is a fabulous hotel connected with a mall. The staff were all incredible including our security person (Mavis). We stayed in a really nice apartment which was very large and soundproofed with the bonus of having a washer/dryer unit in addition to a nice kitchen, living room, and balcony with views of the Burj Khalifa. Just really a great stay. Thank You.
Stayed 12 nights in Jun 2024

10/10 Excellent

Leo

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark Luther

Liked: Cleanliness, property conditions & facilities
I had the best time staying at this hotel. Staff was respectful and helpful. It was close to the mall and groceries which made it very convenient for us. Jahirul always kept our room clean. I love staying here and will do again. I had an overall great experience.
Stayed 15 nights in Jun 2024

10/10 Excellent

Leo

Stayed 5 nights in Jul 2024

4/10 Poor

ALI, Houston

Business traveler
Disliked: Property conditions & facilities
Property is in a good place in the mall itself. The staff don’t look happy and are not interested in the guests. They don’t provide a service with a smile. Apartments are a bit run down as it’s pretty old. Bedrooms carpets are totally gone as well as the sofas in the hall which need to be changed real quick
Stayed 5 nights in Jun 2024

4/10 Poor

Vishali

Liked: Room comfort
Disliked: Cleanliness
Poor
Check in was amazing & Patrick was so welcoming. We were allowed to check in early & they rememberes our anniversary. However the house keeping was a huge let down as the room cleanliness was a let down, towels were not being changed & basic amenities were not being replenished. I left it a few days until i realised the basic things in the kitchen werent being cleaned - i got referred to the head if housekeeping Joseph who listened & made sure changes were made. A HUGE thank you Joseph, your a great asset. Lastly they forgot our airport wake up call. This was very poor!!
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

mohanad

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024