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URBAN Al Khoory Hotel

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Photo gallery for URBAN Al Khoory Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
1 bedroom, minibar, in-room safe, desk
Lobby
Lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
Al Waha Street, Dubai, Dubai
  • Burj Khalifa
    ‪6 min drive‬
  • Dubai Fountain
    ‪6 min drive‬
  • Dubai Mall
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪14 min drive‬

Room options

View all photos for Skyline Premium Room, Burj Khalifa View

Skyline Premium Room, Burj Khalifa View | 1 bedroom, minibar, in-room safe, desk

Skyline Premium Room, Burj Khalifa View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Skyline Room, Burj Khalifa View

Skyline Room, Burj Khalifa View | 1 bedroom, minibar, in-room safe, desk

Skyline Room, Burj Khalifa View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, desk

Classic Room

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

URBAN Al Khoory Hotel

Hotel in Al Quoz
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
URBAN Al Khoory Hotel offers 92 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, URBAN Al Khoory Hotel provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Business-related amenities consist of a 24-hour business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 990 square feet (92 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

URBAN Al Khoory Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
URBAN Al Khoory Hotel has a restaurant on site.

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 50 for adults and AED 25 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 990 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (50 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 23 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A damage deposit of AED 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 50 for adults and AED 25 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served or permitted at this property
Parking height restrictions apply

Property is also known as

URBAN Al Khoory Hotel Hotel
URBAN Al Khoory Hotel Dubai
URBAN Al Khoory Hotel Hotel Dubai

URBAN Al Khoory Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 247 reviews
Rating 8 - Good. 58 out of 247 reviews
Rating 6 - Okay. 22 out of 247 reviews
Rating 4 - Poor. 8 out of 247 reviews
Rating 2 - Terrible. 11 out of 247 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good satisfaction
Stayed 1 night in Feb 2025

10/10 Excellent

MUHAMMED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean Hotel

Nice hotel with friendly staff Clean quiet and new I like it
Stayed 5 nights in Feb 2025

2/10 Terrible

antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Urban Al Khrooy in Dubai, and I can confidently say it was one of the worst hotel experiences I’ve ever had. First, when I checked in, the receptionist enthusiastically told me I had a “beautiful view.” Imagine my disappointment when I got to my room and looked out the window—only to see an empty lot. Not exactly the stunning Dubai skyline I was expecting. Then, I had reservations within the hour, so I was in a rush to shower and get ready. I stepped out of the shower, went to grab the iron—except there wasn’t one. What kind of hotel doesn’t have an iron in the room? I called the front desk, and they assured me they’d send one up. Fine. But the next morning, as I was hurrying to leave, I noticed the iron was gone. Apparently, housekeeping takes the iron every time they clean the room. This happened every single day of my six-night stay. Every. Single. Day. Who thought this was a good policy? On top of all that, the room smelled awful. It reeked of damp carpet the entire time. I complained to the receptionist, who said they’d have the cleaning team “take a look.” But instead of offering me a different room or actually fixing the problem, nothing changed. I assume all the rooms must smell just as bad. Between the misleading check-in, the disappearing iron saga, and the disgusting odor, I would never recommend this hotel to anyone. Save yourself the frustration and book literally anywhere else.
Stayed 6 nights in Feb 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern rooms, make sure to add the buffet to your booking. Extensive breakfast options. The rooftop pool has a direct view of the Burj Khalifa.
Stayed 6 nights in Feb 2025

6/10 Okay

Rafik

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unprofessional reception staff

Except the unprofessional and no respect attitude from Reception individuals Meehan and eventually her manager Shaheeh (hope I got their names correct), overall stay was okay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its clean, quiet and area feels safe. Staff were very friendly and accomodating, specially Rakesh,Neha and Romeo at the front desk.
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was really excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Aminata Morlina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was Great. Great Customer Service. Their food is top notch, they provide lots of options for Breakfast. Will definitely recommend.
Stayed 11 nights in Jan 2025

10/10 Excellent

Izegbua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, and the location is convenient.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kioumars

Stayed 4 nights in Jan 2025

6/10 Okay

Salah

Liked: Staff & service
Staff were very good. But the hotel overall is average.
Stayed 2 nights in Jan 2025

10/10 Excellent

FEDERICO

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Zainab

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
4.5 (1,360) Reviews All receptionist34 gym22 management19 front desk16 6 Sort by Most relevant Newest Highest Lowest Z A Local Guide·71 reviews Holiday | Family The interior of the whole hotel is nice. The room we had chose had the view of the burj khalifa and the size of the room and bathroom was a nice size. Shaejeth did our check in and had a wonderful experience, he was very helpful and nice …More MD Gamer Local Guide·21 reviews·9 photos a week ago New Business | Friends "I had an amazing stay at this hotel in Dubai! The staff was extremely friendly and attentive, making sure we felt at home from the moment we arrived. The rooms were spacious, clean, and elegantly decorated, offering fantastic views of the …More Urban Al Khoory Hotels (owner) a week ago Dear Valued Guest, Thank you for the excellent rating and for taking the time to share with us your Urban Al Khoory Hotel experience. My team and I are extremely pleased to read that we have met your expectations and that our warm hospitality and great service have made you feel well taken care of. Your kind words have been shared with the team for inspiration. It is also heartening to know that you enjoyed the breakfast, and the room’s cleanliness was to your satisfaction. We truly appreciate your review, and we look forward to welcoming you back again for another pleasant stay experience. We hope to have the pleasure of serving you again in the future. Please keep Urban Al Khoory Hotels in mind on your next tri
Stayed 4 nights in Nov 2024

6/10 Okay

Mona

Business traveler
Liked: Staff & service, property conditions & facilities
The mattress and pillows are bad and uncomfortable. The staff are very kind but the location is also bad to come in and get out
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Helene

Stayed 1 night in Sep 2024

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Ruth Dahili

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Far from main transport Breakfast is so limited and few But it cozy place and comfortable and the staff are friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed there twice, and loved it friendly staff, we loved our room and were able to stay in the same room twice. We would definitely choose this hotel again.
Stayed 2 nights in Jul 2024

8/10 Good

Subhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, will stay again
Stayed 14 nights in Jun 2024

10/10 Excellent

Subhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony rooftop was amazing
Stayed 2 nights in Jun 2024

10/10 Excellent

Ersin, Istanbul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with friendly staff. If you have a car is a convenient location
Stayed 11 nights in May 2024