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Xclusive Maples Hotel Apartment

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Photo gallery for Xclusive Maples Hotel Apartment

Balcony
Fridge, microwave, cookware/dishes/utensils
In-room safe, soundproofing, iron/ironing board, rollaway beds
Daily buffet breakfast (AED 45 per person)
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Kitchen
  • Outdoor Space
  • Gym
  • Room service
$191
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
Building # 20, Street # 12, Mankhool Street, Bur, Dubai
  • Place, BurJuman Mall
    ‪6 min walk‬
  • Place, Dubai Creek
    ‪4 min drive‬
  • Place, Dubai Cruise Terminal
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Executive Studio

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Studio

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Apartment, 1 Bedroom

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Studio

In-room safe, soundproofing, iron/ironing board, rollaway beds

Deluxe Studio

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Deluxe Apartment, 1 Bedroom

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Apartment, 2 Bedrooms

  • 1000 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment

In-room safe, soundproofing, iron/ironing board, rollaway beds

Superior One Bedroom Apartment

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Executive Twin Room, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Twin Room, 1 Bedroom

  • 643 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Twin Bed

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About this property

Xclusive Maples Hotel Apartment

Aparthotel in Bur Dubai
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and a meeting room. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and an LCD TV with satellite channels. Thoughtful touches include bathrobes and slippers, and also available are a dining area and a DVD player. Limited housekeeping is available.
Xclusive Maples Hotel Apartment offers 91 air-conditioned accommodations with DVD players and safes. Kitchens offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The aparthotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. In addition to an outdoor pool, Xclusive Maples Hotel Apartment provides a hot tub and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Dubai aparthotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Xclusive Maples Hotel Apartment is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Maples Cafe - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)

Restaurants on site

  • Maples Cafe

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 45 for adults and AED 35 for children
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Rollaway/extra bed: AED 120 per day

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • DVD player
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 8 floors
  • 91 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 120.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 45 for adults and AED 35 for children
  • Airport shuttle fee: AED 125.00 per vehicle (roundtrip)
  • Rollaway bed fee: AED 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Xclusive Maples
Xclusive Maples Dubai
Xclusive Maples Hotel Apartment
Xclusive Maples Hotel Apartment Dubai
Xclusive Maples Apartment Dubai
Xclusive Maples Apartment
Xclusive Maples Dubai
Xclusive Maples Hotel Apartment Dubai
Xclusive Maples Hotel Apartment Aparthotel
Xclusive Maples Hotel Apartment Aparthotel Dubai

Xclusive Maples Hotel Apartment Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 197 reviews
Rating 8 - Good. 93 out of 197 reviews
Rating 6 - Okay. 37 out of 197 reviews
Rating 4 - Poor. 20 out of 197 reviews
Rating 2 - Terrible. 10 out of 197 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

soyeb

Stayed 25 nights in Apr 2024

10/10 Excellent

Khalid

Stayed 1 night in Feb 2024

6/10 Okay

Khalid

Business traveler
Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Clare

Stayed 6 nights in Nov 2023

6/10 Okay

Jani

Stayed 1 night in Dec 2022

4/10 Poor

Duminda

Business traveler
Disliked: Cleanliness, room comfort
Overall cleanliness was very poor. There was water leaking in the kitchen and the washroom.
Stayed 4 nights in Jun 2022

6/10 Okay

Narendra

Business traveler
Disliked: Cleanliness

Maples guest hotel appartment

The stay wasn’t that great the appartment I was in had mosquitos and cockroaches all over the place and I wasn’t feeling that good I complained to the staff he helped me with spraying the room and he was quiet helpful . After even putting the mosquito spray the mosquitos were still on and I even told the manager I would like to change my room but the apartment was full and holiday season so had to manage with it .
Stayed 4 nights in Dec 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Muhammed Yasir

Business traveler
Liked: Cleanliness, room comfort

Fantastic Apartment for families.

It was amazing trip, my requirement was fulfilled with in minutes. internet was good, but use very old infrastructure. Tv Set are not up to date.
Stayed 11 nights in Nov 2021

4/10 Poor

Syed Saleem

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place to stay at.

Terrible bed is the cheapest u can buy u can’t even sit on it goes in. The TV has only 2 or 3 channels working . The WiFi is so bad it only works in particular places in the room. The water heater they hav used in the rooms is pathetic it only gives hot water for about 2 minutes and then it is like warm water. After repeated requests at the front desk nothing was done about it. And every time I ask about it they say we will send someone now but nobody shows up.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
The hotel staff were always friendly & accommodating. However, they should be mindful that guests from the Western side of the world use washcloths to clean their bodies and this is something that should be readily available in all rooms. Guests should not have to purchase their own washcloths from the store in order to take a shower. Xclusive Maples only provides towels & I wasn't used to that.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

ce hotel

Was clean but no slippers or robe provided
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 9 nights in Dec 2018

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good . Good time and was good service and the location it was good
Stayed 5 nights in Jul 2018

8/10 Good

Akshay

Liked: Staff & service, property conditions & facilities

Average hotel but good location.

Average hotel but good location. I had trouble on 2 nights as there was a group of young lads from India who were partying in the middle of night, shouting in the corridors, playing loud music, knocking on doors etc. Did complain to the hotel staff the next day but never received any updates.
Stayed 6 nights in Mar 2018

4/10 Poor

Gloria, Illinois

Disliked: Property conditions & facilities

I wouldn’t go again there

Wasn’t very friendly.. I thought I got a bigger room but it was small and no wash machine which is a must for me.. cleaning was so so.. I been to cheaper hotels and was better.
Stayed 19 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

Bad WiFi connection, water heather problem.
Stayed 11 nights in Dec 2017

10/10 Excellent

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Gem in Dubai

It was one of the best hotels and stay was very much nice with all amenities.
Stayed 3 nights in Nov 2017

4/10 Poor

Ranjit, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Condition of Hotel

Won't go again. broken sofa, dusty closets, TV doesn't work. Housekeeping doing a bad job.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice boutique hotel

This hotel was very nice to stay in. Great location near Bur Dubai and taxis are constantly available. Just make sure to turn on the water heater in the room otherwise the water is cold. They give 1 complimentary bottle of water. The towels are very scarce so make sure to ask for more upon check in.

4/10 Poor

nauman, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort

A very standard and ordinary hotel

very weak customer service, the room was not ready when I checked in, noisy air conditioner, dirty and not enough towels, no hot water the second morning, no floor mates, the water from standing shower leaks to the floor and requires cleaning every time you take shower, very old microwave and iron, very slow wi-fi. Small little things that you expect in a 3 star did not exist. The only good feature is that it has a frig, small kitchen, so if you want to cook.. I will not recommend this hotel...

6/10 Okay

Henry

Not so Good

The hotel was just average for the price we paid. The bathroom definitely needs to be improved.

10/10 Excellent

Eric, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel for the price.

I was in town for a week and found this hotel for only $70 per night for a 1 bedroom and was pleasantly surprised at the size of the room. Very good value and located only a short walk to Burjuman metro station.