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12th Lock Boutique Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 12th Lock Boutique Hotel

Exterior
Terrace/patio
Front of property - evening/night
Lobby
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Castleknock Marina, D15, Dublin, D15 AW28
  • Blanchardstown Shopping Centre
    12 min walk
  • Phoenix Park
    5 min drive
  • National Aquatic Centre
    5 min drive
  • Dublin (DUB)
    17 min drive

Room options

View all photos for Family Triple Room, Ensuite

Family Triple Room, Ensuite | Minibar, in-room safe, desk, iron/ironing board

Family Triple Room, Ensuite

  • 216 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Accessible, Ensuite

Deluxe Double Room, 1 Queen Bed, Accessible, Ensuite | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, 1 Queen Bed, Accessible, Ensuite

  • 197 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

Deluxe Double Room, 1 King Bed, Ensuite | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, 1 King Bed, Ensuite

  • 214 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Ensuite (Super King Bed)

Deluxe Double Room, Ensuite (Super King Bed) | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, Ensuite (Super King Bed)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

The Chancery Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.8 out of 5, Exceptional, (357)
The price is $297
per night
$338 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

12th Lock Boutique Hotel

3.5-star Dublin hotel with coffee shop/cafe
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning.
12th Lock Boutique Hotel offers 13 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Dublin hotel also offers a terrace, coffee/tea in a common area, and dry cleaning/laundry services. Complimentary self parking is available on site.

12th Lock Boutique Hotel is a smoke-free property.

12th Lock Boutique Hotel has 2 restaurants serving lunch and dinner.

Languages

Chinese (Mandarin), Czech, English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Slovak, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Cleaning deposit: EUR 300.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

National rating

This property does not have a Ireland Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

12th Lock Boutique Hotel Dublin
12th Lock Boutique Dublin
12th Lock Boutique
12th Lock Boutique Hotel Hotel
12th Lock Boutique Hotel Dublin
12th Lock Boutique Hotel Hotel Dublin

12th Lock Boutique Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 69 out of 153 reviews" "
Rating 8 - Good. 44 out of 153 reviews" "
Rating 6 - Okay. 20 out of 153 reviews" "
Rating 4 - Poor. 11 out of 153 reviews" "
Rating 2 - Terrible. 9 out of 153 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Bryan

Stayed 1 night in Aug 2022

6/10 Okay

Dibya

Traveled with family
Liked: Cleanliness, staff & service
Nice big rooms, comfy bed and very friendly helpful staff. No AC made the rooms unbearably hit at night. Couldn’t open the window as it didn’t feel safe as it backed into an alleyway and train tracks! Trains literally zooming past outside our window.
Stayed 3 nights in Jul 2022

2/10 Terrible

Laura, Gilbert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is all underground and no windows. No fresh air. Gave me a panic attack. Left after checking in. Not an ideal place.
Stayed 1 night in Jun 2022

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel was suffering from a lack of staff and management, the actual service and facilities was appalling. The hotel website lists a range of services and extra's that you will receive but on our visit there was no chef so no food available and no breakfast, the rooms were not serviced properly and needed a good clean. When we asked for some extra milk for the the in room tea and coffee service we were told that there was no milk available. The security door leading into the rooms section was damaged and the lock malfunctioned so was waken in the night in order to let other guests into their rooms. In short the stay was very poor and would not return. The final insult was that top price was charged for the rooms but only third rate service delivered
Stayed 1 night in Jun 2022

2/10 Terrible

Louise

Stayed 1 night in Jun 2022

4/10 Poor

Pam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero stars
Constant trains passing next to room. View from window of a brick wall rail line other side of wall. No air conditioning in room, was like an oven, window wouldn’t open. Toilet flush got jammed, constant running water shower head sprayed at wall rather than where you needed it. needs head replaced or cleaned sink got blocked had to unblock in morning. Was glad to check out luckily we only stayed 1 night not worth the money. So it’s a thumbs down from us very disappointed won’t be booking again.
Stayed 1 night in May 2022

8/10 Good

Niki, Morrill

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2022

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was really conveniently positioned for the airport and was situated next to an attractive canal system in an area of nicely modernised industrial buildings. The room itself was a little tired: the keycard system was broken, meaning you had to tap the card three times for the door to open. The toilet seat was broken. The plumbing made loud, rasping noises that could be heard from the bed. The grout in the bathroom was mouldy and the extractor fan underpowered, meaning that our two showers made the bedroom very humid. There was no breakfast on offer as the restaurant didn’t open in the mornings, so we had to drive to a nearby industrial estate for food. The vending machine was out of order. By far the worst thing was the noise of the other guests at night in the corridor. A number seemed to have gone for nights out in Dublin and came back in waves between 2 and 5am, waking us up each time. There was shouting, laughing, slamming doors. There also seemed to be a maintenance issue with a neighbouring room, as around 1am we could hear the voice of the receptionist talking to a guest and what sounded like a contractor. They were having a loud conversation, with the receptionist apologising to the guest and the contractor shouting down the corridor about the issue he was working on. Unless they solve the noise issue, it’s very hard to recommend this hotel. We were knackered the whole next day.
Stayed 1 night in May 2022

2/10 Terrible

Aisling

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
We booked a wheelchair accessible room when we arrived we were asked to use the stairs as a means to get to the room as the lift was only to be used by staff. We eventually were able to use the lift which was very dirty! When we got to the room not only was it in no way wheelchair accessible but you would barely wheel a large suitcase in. The service was terrible by the guy we encountered there was a lady there who did try to help us. We had had a mobile hoist delivered the day before which we called and made arrangements for and when we looked for this we were told it wasn’t there to later find it ourselves sitting outside in the rain! We had no option to find alternative accommodation for the night which was very difficult on the Friday of a bank holiday at short notice.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Totally overpriced
We stayed here for one night and was extremely disappointed. The bedrooms are in the basement and are passable. However the stairwell leading down there is in need of a refurbishment. The carpet is old, stained and torn in places. For €175 a night with no breakfast it really is overpriced.
Stayed 1 night in Apr 2022

8/10 Good

Ana

Stayed 2 nights in Apr 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

christine

Stayed 2 nights in Mar 2022

10/10 Excellent

Kevin

Stayed 1 night in Mar 2022

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the queen/twin room for three, was exactly what we needed. Being honest, it's a bit of an odd set-up, all the rooms are in the basement of the restaurant, but they are super nice. Front desk was a little informal when we got there, but that's because they're working the restaurant at the same time (which I'd recommend going to, was great). You are a 12 minute taking from the airport, 5 minute walk to the train to take you into town, and situated along the canal from some great morning walks. Would definitely stay here again when back in Dublin!
Stayed 3 nights in Mar 2022

2/10 Terrible

Yvonne

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disaster from start to finish - avoid
Good location on the canal with ample onsite parking. Reception staff inexperienced and quite rude when present. Had to swap rooms as there were 3 faults with the initial room(I don't usually complain). Bar and restaurant ok but menu was concise compared to the menu featured online. Watch out for the card machine being faulty, you sit there mounting up a hefty bar bill waiting for it to come back online. Day 2 - Our relatives booked with the hotel directly months in advance but although their booking was on the system there wasn't a room available! Having stayed at 100's of hotels and b&b's I have never come across anything like this I'm very surprised, shocked, this could happen these days. No offer of a drink or a complimentary bite to eat, no offer of alternative accommodation. Day3 - 40mins before checkout we got a call to say we could now pay for our bar bill from day2 as the card machine was now working, even though we had DND notice on our door!! Went to check-out, left standing there with card machine by bar staff, I tore off receipts and left whilst the receptionist was arguing with someone on the telephone. We've stayed here before, few years ago - thought it was a great place... Quite the opposite now.
Stayed 2 nights in Mar 2022

6/10 Okay

Nicholas

Stayed 1 night in Mar 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
All good
Stayed 1 night in Mar 2022

2/10 Terrible

Ajibola

Stayed 1 night in Mar 2022

6/10 Okay

Sophie

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2022

4/10 Poor

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointed
Food was lukewarm, room was cold. Room was next to railway tracks with loud passing trains.
Stayed 1 night in Jan 2022

8/10 Good

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, helpful friendly staff and great bar and restaurant onsite
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
Gone downhill since 2yrs ago
It’s disappointing to say the overall standard has fallen dramatically. My key card had to be programmed on a daily basis. I with 12 other people were in the restaurant the first night, 3 staff were on. No one came to serve me, so I had to go ask for a menu, I also had to go ask for my second pint. One girl of the 3 girls seemed to be doing all the work, the other 2 were being busy doing nothing On the second night I was told the kitchen had closed 75mins early (this was due to a booking for a funeral group who were extremely unsavoury). I complained and the “girl who worked the first night” sorted me out. We were moved to a second bar where the manager was asked 3 times for drinks and said he would get them then got distracted by this group. So mostly we were left to their own devices. No breakfasts available I assume due to Covid, but I checked my booking details and no where did it state that. A shower that flood out to the carpet, the carpet was damp (I only figured this out in the middle of the night) told staff the next morning, no alternative was offered and I went to work and returned to the unruly group so didn’t raise it further. This is my fifth time staying there as I stay there when I am working in the area which is usually 3 times per year for a total of 13nights. However this will be the last time
Stayed 3 nights in Dec 2021

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a beautiful location, friendly helpful staff and great onsite restaurant
Stayed 1 night in Oct 2021

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Amenities
I always stayed in 12th Lock when in Dublin, however no restaurant and no breakfast availability whilst I understand the pandemic , advertising one thing and changing without notice is unacceptable
Stayed 1 night in Sep 2021