Butlers Townhouse

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Butlers Townhouse

Library
Exterior
Superior Room | Desk, laptop workspace, free WiFi
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
44 Lansdowne Road, Ballsbridge, Dublin, Dublin, 4
  • Aviva Stadium
    3 min walk
  • RDS Main Arena
    11 min walk
  • Bord Gáis Energy Theatre
    18 min walk
  • Dublin (DUB)
    28 min drive

Room options

Standard Double Room

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Butlers Townhouse

4-star guest house in Ballsbridge
Along with a library, this guesthouse has free WiFi in public areas and multilingual staff. Housekeeping is available on request.
Butlers Townhouse offers 20 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Butlers Townhouse features a library and multilingual staff. Wireless Internet access is complimentary.

Butlers Townhouse has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Library

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch TV

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Butlers Townhouse
Butlers Townhouse Dublin
Butlers Townhouse Hotel
Butlers Townhouse Hotel Dublin
Butlers Townhouse House Dublin
Butlers Townhouse House
Butlers Townhouse Guesthouse Dublin
Butlers Townhouse Guesthouse
Butlers Townhouse Dublin
Butlers Townhouse Guesthouse
Butlers Townhouse Guesthouse Dublin

Butlers Townhouse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 336 out of 687 reviews" "
Rating 8 - Good. 221 out of 687 reviews" "
Rating 6 - Okay. 79 out of 687 reviews" "
Rating 4 - Poor. 35 out of 687 reviews" "
Rating 2 - Terrible. 16 out of 687 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Loved the location to Stadium for the Match. Very quiet after dark, not many pepple walking about. Food locations are within walking distance.Alot of steps which i expected with the age of building. My room was beautiful but felt dirty. Carpet was older and my shower curtain was dirty I also found hair on the bath tub wall before i showered.
Stayed 3 nights in Aug 2024

4/10 Poor

Elizabeth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and musty
Hotel is old and needs to be renovated. Carpet needs to be ripped out. Smells musty and damp. Mattress was old. Reserved a king size bed and got a queen size. Conveniently located near the Aviva stadium and shower has amazing pressure. But overall was not impressed especially with how much the room cost.
Stayed 3 nights in Aug 2024

8/10 Good

Emily

Disliked: Staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Jennifer

Traveled with partner
Disliked: Staff & service
3rd floor, no lift
Stayed 1 night in Jul 2024

10/10 Excellent

Giuseppe

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Could have been much much cleaner. Towels were washed but stained, room very dusty, bed quite uncomfortable, only 1 lumpy flat pillow each. Very poor for the very high price we paid
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Code needed for entry but never received it, had to ring 3 telephone numbers before I got into my room. Bathroom clean but hot tap broken. Room musty, chairs in room had stains, air con didn't work, station for boiling kettle faulty, blind on window broken. Very poor overall
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Frustrating check-in experience
This is a nice enough place, but I have to mark it down quite a bit because of service issues. Because the owners want to run it with no front desk and minimal staff, they say that they will email the codes required to get into the building and room. Fair enough. The problem is that they use Expedia to send those messages, which creates an unnecessary delay. Check-in time was 2pm, and I did not receive the email with the codes until nearly 8pm. We were forced to simply show up at 2pm and demand to be let into our room. To make matters worse, the person I dealt with refused to acknowledge that such a thing was even possible, implying that the fault was with me. The solution would have been simple: rather than going through Expedia, email me directly! I know they had my email address because they did use if for a separate correspondence about leaving bags there. That was also a source of frustration. One person said that it would be fine to leave bags in their lobby area. Another said no, it would not be, and recommended another place quite a distance away. When we arrived, we noticed a sign in the lobby saying that not only can you not leave any luggage there but that "any luggage found lying around the property will be left at owners risk and will be removed." Yikes! Removed to where? And what will be done with it? Whoever runs this place needs to go back to hotel management school.
Stayed 1 night in Aug 2024

4/10 Poor

Jan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I honestly cannot recommend this place. We have only stayed for 1 night, however the whole property kind of felt dated, or just simply old. Our room felt damp, whenever I stepped onto the carpet, it felt like I could feel the last 20 years in it with every step. It was rather cold and just had a certain damp feel to it with what felt like mold being in the air and the walls. Maybe we just got unlucky with our room, but when booking a Superior room, I didn't expect going below ground level with what seemed like a backyard view of the property's dumpsters. I actually looked at the pictures of the room now before writing this review and the pictures do not really match the reality. While they are not necessarily wrong, they make the rooms look much better than they actually are.
Stayed 1 night in Aug 2024

4/10 Poor

Chelsea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall okay stay. Room was nice and clean. Very weird vibe though. We weren’t given an access code to get into the main door. After 20 minutes of waiting, we found a way to contact someone inside. They seemed annoyed we were there. While sitting in the main room, new guests came and asked us how to get into their room and where the staff were. We were happy to help but think they would have had a better system of signage; just something. On top of this, Someone tried to get into our door at 11pm which isn’t something anyone wants to experience. You really get what you pay for, maybe a little less. Not coming back here.
Stayed 1 night in Aug 2024

6/10 Okay

romani

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was adequate but the furnishings and the room was dusty with cobwebs. Bathroom was clean and the beds were good. It would make sense to put a number directory next to the phone was patrons staying at the hotel in case front desk needs to be called. Also the instructions at the front door not very clear, we spent a good 20mins entering all sorts of invoice details thinking it's the code as it asks for code to be put in initially which is very misdirecting. Furthermore, the hotel needs to adjust their advert on Expedia to state that the payment when reserved to pay at property is in fact an online payment NOT a card payment as the post suggests. Despite this, the closeness to the public transport and the 30-40mins walk to city was worth it.
Stayed 6 nights in Jul 2024

2/10 Terrible

Ian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Ray

Stayed 1 night in Jul 2024

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We had a rather negative experience at the Butler's Townhouse. Absolutely zero service. Half of the curtain was missing for the entire 3 day stay. We contacted management on the first day and every day thereafter. They said they would send someone to fix the curtain. They never did. We ran out of toilet paper because they don't do room service unless you ask for it. There is a convenience store down the road where one probably could buy TP, but it was closed. Quite a bit of street noise, especially with no curtain to help block it. On the plus side, great location. Just a few blocks to Ballsbridge pubs, restaurants and shops. Beds comfortable and clean. Bathroom and shower fine. Clean and neat, except for the curtain laying on the floor. Did I mention zero service and responsiveness?
Stayed 3 nights in Jul 2024

6/10 Okay

Alana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in process was a bit difficult due to unclear communication and a delay in the messages from staff to me through Expedia. The room was missing toilet paper upon my arrival, smelled musty like mold, and the ac was not working properly. I do not think the money you spend to stay here matches the value of the property.
Stayed 2 nights in Jul 2024

4/10 Poor

Noeleen

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
While this is a great location. The property is run down with curtains falling down and no interaction with staff.
Stayed 2 nights in Jul 2024

6/10 Okay

Kristi

There was nothing technically 'wrong' with the property. The thick carpet in the bedrooms was a little less than pleasing. Carpeting is hard to keep clean and distracted from an otherwise decent room. For someone without a phone data plan in Europe the self-check in was a little challenging as without Wifi one is unable to check messages and get the necessary check-in information. Thankfully there was someone in the office to assist. I was grateful for this.
Stayed 2 nights in Jul 2024

6/10 Okay

Martin

Stayed 3 nights in Jul 2024

8/10 Good

Armand

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely not a “hotel” as advertised and more of a guesthouse. Not much in the way of reception, no keycards for doors (it’s a 4 digit code), and no safety/bolt locks on the doors. No lift/elevator either. Staff was nice enough and the property has charm to it, but don’t go in expecting too much other than a nice place to sleep at night. If you’re out all day and just need a place to recharge, this is it)
Stayed 1 night in Jul 2024

10/10 Excellent

Lea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely an older building but also a cool experience. Feels like you’re in a home. The room was clean and had everything we needed. It is close to the train so easy to get down to the centre of Dublin. There is a self check in and check out so that make it’s convenient. Would stay again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for four nights on a wonderful trip to Dublin. Nice lobby and welcome room. Clean sheets, clean bathroom, comfortable bed. Clean, safe, quiet area of town. Grocery store and convenience market within 10 minute walk. 25 minute walk to downtown Dublin or 5 minute walk to local commuter rail. I usually walked, as the weather was wonderful for the entirety of my trip. Would recommend and would stay again.
Stayed 4 nights in Jun 2024

4/10 Poor

Fariba

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Every time I arrived I had to call to get a new pass code for main entrance and for my room! The entrance steps are dirty and littered with cigarette butts and plastic cups holding some more... the room smelt musky and once that musky scent was gone, I could smell cigarette smoke. I was woken up at 7:30am by room service knocking on my door to see if I was gone yet! Staff: I had interaction over the intercom to get passcodes, and there was a nice gentleman in the basement at bottom of stairs who said hello - not a receptionist or welcoming staff. This is definitely not a place I would stay at or recommend in future.
Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Stayed here for a concert in Avivia, and location is perfect, just around the corner. It is not quite what the picture advertise it as, perhaps much older in decor etc, but it was clean and comfortable and would happily stay here again. Interaction via email with staff was quick and efficient :)
Stayed 1 night in Jun 2024

10/10 Excellent

cat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for rammstein gig at RDS. Great check in service (virtual). Room was clean, beds comfy! Had a good night sleep. Hotel perfect for tram links (5mjn walk), arena and lovely pub 5 min walk away. Very pleased and will use again for further gigs!
Stayed 2 nights in Jun 2024