10/10 Excellent
Kayla
Traveled with partner
Aug 24, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extremely nice. I love how spacious the room we got was. We upgraded to a superior room king. When emailing they informed me that we would have a double bathroom, which would have been the space we needed. Upon check in, we got the superior King room, but it was not a double bathroom. We didn’t complain as this was not a huge deal. Additionally, there were no elevators to take our luggage to our room. So, we had 6 pieces of luggage to carry up stairs. It was only approx 1 1/2 flights of stairs, so my partner just carried them and a staff member did offer to grab help when they saw us but the point is it’s highly inconvenient.
The hotel staff is nice and gracious. They were amazing. Our room was straightened up every night and we thought we were getting new towels each day until I realized that they were just being folded and put back on our rack, which I didn’t think was too clean. So, we had to request to new towels simply because we threw them on the floor thinking they were getting replaced and didn’t want to reuse towels that were on the floor.
Overall, this property was amazing. We hit a few snags but nothing major. I would recommend this property and I would stay here again.
Kayla
Stayed 4 nights in Aug 2024
