Sheraton Dubrovnik Riviera Hotel

5.0 star property

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2 restaurants, breakfast, dinner served; international cuisine
Suite, 1 Bedroom, Sea View | Premium bedding, minibar, in-room safe, desk
Point of interest
On the beach
On the beach

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk

Explore the area

Map
Šetalište Dr. F. Tudmana 17, Srebreno, Mlini, Zupa dubrovacka, 20207
  • Srebreno Beach
    ‪1 min walk‬
  • Mlini Beach
    ‪11 min walk‬
  • Banje Beach
    ‪19 min drive‬
  • Dubrovnik (DBV)
    ‪15 min drive‬

Room options

Executive Suite, 1 Bedroom, Balcony

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Sea View

  • 1216 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking (Courtyard View)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Twin Room, 2 Twin Beds, Non Smoking (Courtyard View)

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Sea View)

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, 2 Twin Beds, Non Smoking, Balcony (Sea View)

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, 2 Twin Beds, Non Smoking (Partial Sea View)

  • 355 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, Non Smoking (Partial Sea View)

  • 355 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Classic Suite, 1 Bedroom, Non Smoking (Courtyard View)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Dubrovnik Riviera Hotel

5-star Zupa dubrovacka resort with bar/lounge
Catch some rays at the beach or spend the day relaxing at Sheraton Dubrovnik Riviera Hotel's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Sheraton Dubrovnik Riviera Hotel offers 251 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Zupa dubrovacka resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Shine Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sheraton Dubrovnik Riviera Hotel features an indoor pool and an outdoor pool. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 7 meeting rooms. Event facilities measuring 9688 square feet (900 square meters) include a conference center. This luxury resort also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Sheraton Dubrovnik Riviera Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Restaurant Leut - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Lungomare Restaurant - This restaurant overlooks the ocean and specializes in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Croatian, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Lungomare Restaurant
  • Restaurant Leut

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.85 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 39 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: EUR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy

We should mention

The seasonal pool will be open from May to September

Property is also known as

Sheraton Dubrovnik Riviera Hotel
Sheraton Riviera Hotel
Sheraton Dubrovnik Riviera Hotel Zupa dubrovacka
Sheraton Riviera
Sheraton Dubrovnik Riviera Zupa dubrovacka
Sheraton Dubrovnik Riviera Zu
Sheraton Dubrovnik Riviera
Sheraton Dubrovnik Riviera Hotel Resort
Sheraton Dubrovnik Riviera Hotel Zupa dubrovacka
Sheraton Dubrovnik Riviera Hotel Resort Zupa dubrovacka

Sheraton Dubrovnik Riviera Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 693 out of 839 reviews
Rating 8 - Good. 112 out of 839 reviews
Rating 6 - Okay. 22 out of 839 reviews
Rating 4 - Poor. 6 out of 839 reviews
Rating 2 - Terrible. 6 out of 839 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SOPHIA Gokhman, missouri city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Couldn’t ask for anything else. Only 10 min drive to old town and away from all the tourism and still close to restaurants, shops, mall, grocery stores.
Stayed 5 nights in Nov 2024

10/10 Excellent

Brenda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach front property with friendly staff

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Syvil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Iwona Malgorzata

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location - not far from the airport and not far to old town but still on the beach so perfect place to relax.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible place
Cannot recommend this hotel enough. The service, room, view, food and spa. Rooms were very spacious and clean. Room was made up each day. Special mention to Sabrina on the cooking station at breakfast and the kind lady who cleaned our room each day(223). Both were so very friendly and just genuinely made our stay even better.
Stayed 4 nights in Oct 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An overall good stay. The young girl working on the fresh egg station is fantastic!! Working front of house and back all at the same time - always polite with a smile!
Stayed 4 nights in Oct 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday.
I booked a family holiday as I don’t see my daughter that often as she lives in London. We wanted quality time together as we have had a terrible time with brain tumour diagnosis, cancer diagnosis and altzheimers’ diagnosis for our parents. Croatia is beautiful! Srebreno is a quiet spot which is well placed for visiting nearby Dubrovnik, Cavtat and much more! The hotel is modern and spotlessly clean. I chose this hotel based on reviews, location and the amenities it provided. We could not fault the amenities in the room and the rest of the hotel. The spa and gym were excellent and we all made good use of them. We didn’t eat in the hotel restaurant apart from breakfast and some poolside snacks. The breakfast was varied and plentiful, I think the coffee machines were sparse. It would be better if there were more. Also, they do come round with filter coffee but would be nice to be offered latte, capuchino at the table. The cups could be bigger too! Staff at breakfast were great and the staff servicing the rooms and in the spa were fantastic. Staff around the pool not as attentive. The hotel has a couple of negatives, I paid for three rooms and couldn’t afford extra too for sea view. The rooms above the road and entrance are so noisy!!! Not nice to sit on the balcony or indeed have the balcony door open. It would have been nice to be offered an alternative room when I mentioned this, my daughter brought it up and they moved her but not my partner and I or my son.
Stayed 7 nights in Oct 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facility. Great amenities. On the Adriatic, with lots to do within walking distance. Fabulous front end staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amena

Stayed 2 nights in Oct 2024

10/10 Excellent

Punam

Stayed 8 nights in Sep 2024

10/10 Excellent

Andrew

Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful waterfront property surrounded by lovely views, Newer, well appointed rooms & common facilities. Quite! Has great breakfast buffet plus other restaurants. Beautiful beach & pool area & Spa. We spent several nights in Old Town before we came here. Old Town is noisy & crowded. I would stay at this Sheraton (it has no tour groups or cruise ships!) and Uber/drive into Dubrovnik. The staff are very pleasant and helpful. I was ill when I got here and they went out of their way to assist my hubby to get me medical care. I would definitely stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve Orgille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming. Clean and updated. Overall very nice stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Yuko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee does not taste good. Overall everything was excellent.
Stayed 1 night in Oct 2024

6/10 Okay

Thi Mai Khanh

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The stay in general was ok. Our room is spotless and has very nice view. However, the service level and food was no where near the standards of a 5-star hotel. We stayed for 5 nights and by day 3, we were already tired of breakfast selections as the food stayed the same everyday, also some dishes had terrible taste. We raised a couple of requests, e.g. baby bathtub, one extra robe, to the reception but they never remembered to execute the request so we ended up having to ask again. The hotel also didn’t equip rooms with some essential amenities. On the first day, we went down to hotel lounge and ordered fish & chips. While waiting for the food, I took our baby to the changing room and when we passed by the kitchen, I saw the waiter ate a piece of fries off the plate that he was about to bring to our table. I was completely speechless!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
I had an issue with leaving an important medication in the refrigerator. They were extremely helpful in getting it to me at my next stop. I was very appreciative of that and it showed the true colors of that hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert, Collingwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wish we had more time.
Stayed 1 night in Oct 2024

8/10 Good

Barry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 1 night in Oct 2024

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

marian, Baldwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Zaki, Camberley

Stayed 7 nights in Sep 2024

8/10 Good

Sundeep, Vancouver

Stayed 3 nights in Sep 2024