When I arrived late at night, the person on duty, (Katlin (spelling?) was extremely friendly and professional in checking me in quickly. Due to the fact that I needed to be woken up early (5 a.m.), she asked me if I would need a wake up call and let me know that though it would be too early for breakfast to be served, when I was due to check out, she would provide me with coffee to go. She also volunteered to quickly show me where the bus stop was located, so that I could go on it to the DUS airport. I would gladly return to this hotel in the future, due to the cleanliness and service that I received!