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The Highlander Hotel

5.0 star property

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Photo gallery for The Highlander Hotel

Outdoor pool, sun loungers
Lounge
Outdoor pool, sun loungers
Bar (on property)
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
Corner of Lyon Cachet & Bosman Streets, Dullstroom, Mpumalanga, 1110
  • Wild About Whiskey
    ‪5 min walk‬
  • Dullstroom Bird of Prey & Rehabilitation Centre
    ‪2 min drive‬
  • Dullstroom Nature Reserve
    ‪5 min drive‬

Room options

View all photos for Family Suite

Family Suite | Premium bedding, soundproofing, bed sheets

Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

TV

Executive Double Room

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | Premium bedding, soundproofing, bed sheets

Business Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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The price is $49
per night
$49 total
includes taxes & fees
Mar 12 - Mar 13
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About this property

The Highlander Hotel

5-star Dullstroom country house close to Dullstroom Bird of Prey & Rehabilitation Centre
This smoke-free country house features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a conference center are onsite.
The Highlander Hotel offers 16 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the country house include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, and manicures and pedicures.
In addition to a full-service spa, The Highlander Hotel features an outdoor pool and a steam room. The country house offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 323 square feet (30 square meters) include a conference center. This luxury country house also offers spa services, a library, and a terrace. Onsite self parking is complimentary.

The Highlander Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Chapter One restaurant - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Afrikaans, English, French, Italian, Zulu

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 50 for adults and ZAR 50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chapter One restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (323 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Electrical adapters
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately ZAR 50 for adults and ZAR 50 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Urban Hip Highlander
Urban Hip Highlander Dullstroom
Urban Hip Hotels Highlander
Urban Hip Hotels Highlander Dullstroom
Urban Hip Hotels Highlander Country House Dullstroom
Urban Hip Hotels Highlander Country House
Urban Hip Hotels The Highlander
Highlander Hotel Dullstroom
Highlander Dullstroom
The Highlander Dullstroom
The Highlander Hotel Dullstroom
The Highlander Hotel Country House
The Highlander Hotel Country House Dullstroom

The Highlander Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 68 reviews
Rating 8 - Good. 25 out of 68 reviews
Rating 6 - Okay. 6 out of 68 reviews
Rating 4 - Poor. 5 out of 68 reviews
Rating 2 - Terrible. 5 out of 68 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Great location, just overpriced restaurant
The location of the hotel is good. The stairs down the the rooms is built for somebody with long legs and the ramp - not sure if that is for a wheel chair which I will never use. The restaurant is very over priced and its really not great food. The food at Mrs Simpson is WAY better. The fire place, having a vent right on top, the room was always smelling of smoke. Rooms do all need a little TLC. Staff is very friendly and helpful.
Stayed 3 nights in Aug 2022

4/10 Poor

Deborah

Stayed 1 night in Jul 2022

10/10 Excellent

Andries

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families
Excellent hotel for a family stop-over on the way back from Kruger. Friendly staff, excellent service, great facilities and an awesome restaurant!
Stayed 1 night in Apr 2022

8/10 Good

Nozipho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Lovely staff
Stayed 1 night in Oct 2021

10/10 Excellent

hylke

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Excellent service and Hotel, stunning staff
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip
Was good
Stayed 1 night in May 2021

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME WEEKEND AWAY - GREAT BOUTIQUE TYPE HOTEL ATTENTION TO DETAIL
Stayed 1 night in Nov 2020

8/10 Good

Lauren

Stayed 2 nights in Oct 2020

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Johan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great place great time
Stayed 1 night in Sep 2020

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Christmas Delight
Stayed in hotel 23rd December to 26th December 2019 with my partner and her mum.It was a beautiful experience. Both rooms where very good and met our expectations. The hotel grounds where beautiful and relaxing and felt very secure.The hotel staff where very professional and helpful. The food was of the highest standard and Christmas Day dinner at the hotel was a wonderful experience, sharing the day with the owners and their family friends and guests. I would recommend a stay at this hotel and experience the delights of the hotel and area. A big thank you to the owners and their family for being so welcoming and helpful to make our stay such a pleasure and being so kind.
Stayed 3 nights in Dec 2019

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Pieter, Southampton, UK

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely fireplace in the room. Room nice but a bit tired in places, broken blind, gaffer tape on the step up to the bathroom, and bathroom could do with a renovation.
Stayed 1 night in Apr 2019

8/10 Good

Coret

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

4/10 Poor

Owen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In effective communication
I had a problem on my arrival as I was informed that my reservation was not in place! I was also made to sign the manual credit card printed slips, which I have never done before when booking through hotel.com! I am scared of a possible double charge!
Stayed 1 night in Dec 2018

8/10 Good

Terblanche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good property with friendly staff
Check in a little slow, the hotel could not find our reservation. Other than that, staff very friendly and helpful, beautiful property and nice breakfast.
Stayed 1 night in Dec 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highland hideaway.
Well worth spoiling yourself if you’re ever in Dullstroom with undoubtedly the best boutique hotel in the area. Fireplaces in rooms just add to that extra bit of comfort. A very special hideaway.
Stayed 1 night in Nov 2018

10/10 Excellent

Paul, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly friendly hotel with very comfortable accommodation.
Stayed 1 night in Nov 2018

10/10 Excellent

Christopher

Lovely place for a Dullstroom getaway
Lovely spot, nice management and team
Stayed 2 nights in Sep 2018

6/10 Okay

Albert

Some work needed
Upon arrival we were disappointed in that many of the items / features that were published on the booking sites were in fact not offered. Contrary to what was advertised, there was no airconditioning, coffee maker, in-room telephone, Wi-Fi in rooms nor luxury bedding. In fact, the bedding was almost threadbare with a hostel-type blanket underneath the duvet to give some warmth. The mattress on our bed needed replacement. We highlighted this to the current managers. Their explanations made it clear why the features were not available and why the buildings were in need of urgent maintenance. Apparently the hotel group had been liquidated and was recently taken over by new owners. Efforts are underway to catch up with a two-year backlog of neglect. The rooms but especially the common areas have a luxurious and classy feel. Rooms are huge but as mentioned need some maintenance. The spirit of the managers who were apparently appointed two weeks prior to our stay, made our stay memorable one. The breakfast was outstanding and all staff offered service with a smile. I am confident that advertised quality and a 5 star rating might be achieved.
Stayed 2 nights in Aug 2018