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Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, The Highlander Hotel features an outdoor pool and a steam room. The country house offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 323 square feet (30 square meters) include a conference center. This luxury country house also offers spa services, a library, and a terrace. Onsite self parking is complimentary.

The Highlander Hotel is a smoke-free property.

  • Library
  • Picnic area
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 30
  • Spa services on site
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 323
  • Conference center
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 16
  • Television in common areas
  • Wedding services
  • Garden
  • Fireplace in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

The Highlander Hotel offers 16 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers and complimentary toiletries. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Premium bedding
  • Soundproofed rooms
  • Separate bathtub and shower
  • Satellite TV service
  • TV size measurement: inch
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Electrical adapters/chargers

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Chapter One restaurant - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, and manicures and pedicures.

  • Hot stone massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the country house include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ecotours nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for English breakfast: approximately ZAR 50 for adults and ZAR 50 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Front desk opens daily at 6:30 AM

Front desk closes daily at 8:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Cashless transactions are not available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Security system

Staff does not wear personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the country house prior to arrival, using the contact information on the booking confirmation.

Hotel Names

  • Urban Hip Highlander
  • Urban Hip Highlander Dullstroom
  • Urban Hip Hotels Highlander
  • Urban Hip Hotels Highlander Dullstroom
  • Urban Hip Hotels Highlander Country House Dullstroom
  • Urban Hip Hotels Highlander Country House
  • Urban Hip Hotels The Highlander
  • Highlander Hotel Dullstroom
  • Highlander Dullstroom
  • The Highlander Dullstroom
  • The Highlander Hotel Dullstroom
  • The Highlander Hotel Country House
  • The Highlander Hotel Country House Dullstroom

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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