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Apex City Quay Hotel & Spa

4.0 star property

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Photo gallery for Apex City Quay Hotel & Spa

Exterior
Master Suite | Living room | LED TV
Dock
Quay View Superior Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Indoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
1 West Victoria Dock Road, Dundee, Scotland, DD1 3JP
  • V&A Dundee
    ‪6 min walk‬
  • City Square
    ‪6 min walk‬
  • University of Dundee
    ‪13 min walk‬
  • Dundee (DND)
    ‪5 min drive‬

Room options

View all photos for Master Suite

Master Suite | Living room | LED TV

Master Suite

  • 527 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Quay View Superior Room

Quay View Superior Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Quay View Superior Room

  • 355 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | View from room

Family Room

  • 291 sq ft
  • Water view
  • Sleeps 4
  • 2 Double Beds

View all photos for City Twin Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

City Twin Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quay View Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Quay View Double Room

  • 323 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Quay View Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Quay View Twin Room

  • 323 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for City Double Room

View from room

City Double Room

  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Apex City Quay Hotel & Spa

4-star Dundee hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Apex City Quay Hotel & Spa offers 151 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Apex City Quay Hotel & Spa features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3494 square feet (325 square meters) include conference space. This eco-certified hotel also offers a fitness center, a sauna, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2020.

Apex City Quay Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Quayside Bar and Grill - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.50 to 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Quayside Bar and Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,494 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from May 6 2025 to May 16 2025 (dates subject to change):
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 to 18.50 for adults, and GBP 0 to 18.50 for children
  • Self parking fee: GBP 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Apex City Quay
Apex City Quay Dundee
Apex City Quay Hotel
Apex City Quay Hotel Dundee
Apex City Quay Hotel & Spa Dundee, Scotland
Apex City Quay Hotel And Spa
Apex City Quay & Spa Dundee
Apex City Quay Hotel & Spa Hotel
Apex City Quay Hotel & Spa Dundee
Apex City Quay Hotel & Spa Hotel Dundee

Apex City Quay Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1072 reviews
Rating 8 - Good. 237 out of 1072 reviews
Rating 6 - Okay. 63 out of 1072 reviews
Rating 4 - Poor. 22 out of 1072 reviews
Rating 2 - Terrible. 7 out of 1072 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Great hotel and service Loved the pool and leisure facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

EmmaJane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

We had a lovely stay, the hotel is in an excellent location, all the staff we encountered were friendly and the facilities were outstanding. Room was well equipped and bed really comfy.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly helpful staff.
Stayed 4 nights in Feb 2025

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Welcoming staff and clean rooms but let down by poor soundproofing between rooms and into corridors. Pool and Gym facilities are good though only open at 6.30am and pool is very small. Very convenient location for the city centre but little disappointed to have to pay for parking onto of hotel stay.
Stayed 1 night in Feb 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Cleanliness, staff & service

Bad sleep

Very hard uncomfortable bed. Buttons in lifts not working, couldn’t access floor 4 in one lift and floor 5 in the other.
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Clean, big room and lovely staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with my husband we had a lovley time.
Stayed 1 night in Feb 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Markéta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service

Overall a good stay

Staff absolutely exceptional, their customer service is second to none. A bit tired looking in places but overall totally ok and clean. Toddlers are only allowed to the pool at certain times and there might be a wait depending on their pool capacity. Heating in the rooms is on full blast, we switched it off and had it off for 3 days we stayed, opened the window to get some air in but still had to use the fan overnight. Mind, probably better than being in a freezing room but slightly better room temperature control would be useful. If you are travelling with a toddler and you want to use the tv for a movie night or just everybody watching something together, take your laptop with an hdmi slot. Our 2 phones did not connect to the tv nor did the hdmi and converter work with the tablet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Simon

Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👌
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Stayed 1 night in Feb 2025

8/10 Good

Laura

Stayed 1 night in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost excellent

Excellent facilities and a bright modern hotel. The food in the restaurant was also very good. The only problems were the room was way too hot and the lifts were in a poor state of repair with only one working. Its a good hotel but could be a bit better with a little more effort.
Stayed 1 night in Feb 2025

8/10 Good

Caroline

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Busy and not enough Staff

Hotel very busy but not enough staff , had tea on Saturday night , service was terrible, drinks service wasn’t great either very slow. Breakfast was ok for choice but quite limited continental, full cooked breakfast wasn’t great. The room was warm and clean. Bit tough hotel residents had to pay for parking! Our 4 night stay was fine but service and food let it down.
Stayed 3 nights in Feb 2025

6/10 Okay

sam

Liked: Cleanliness, staff & service

It is ok

The sound proof is ok. You can hear clearly when someone walking pass. I could not get proper sleep because people walking along the corridor 2am !!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

We had an overnight stay passing through Dundee to see our daughter. The hotel was clean the pool and room good and the breakfast was very good. We will definitely be using this hotel the next time we are in Dundee.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent thanks to the staff for all Thier hard work 👏👏
Stayed 2 nights in Feb 2025