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Best Western Dundee Woodlands Hotel

3.0 star property

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Photo gallery for Best Western Dundee Woodlands Hotel

Body treatments, aromatherapy, Swedish massages
Bar (on property)
Exterior
Property entrance
Executive Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
13 Panmure Terrace, Broughty Ferry, Dundee, Scotland, DD5 2QL
  • Broughty Ferry Beach
    ‪9 min walk‬
  • Broughty Ferry Seafront
    ‪3 min drive‬
  • Claypotts Castle
    ‪4 min drive‬
  • Dundee (DND)
    ‪21 min drive‬

Room options

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 1 King Bed, Non Smoking (with Sofabed)

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, Multiple Beds, Non Smoking

  • 151 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Dundee Woodlands Hotel

3-star Dundee hotel with restaurant
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Best Western Dundee Woodlands Hotel offers 65 accommodations with coffee/tea makers and irons/ironing boards. Televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Dundee hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Best Western Dundee Woodlands Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This eco-certified hotel also offers a sauna, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Woodlands Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woodlands Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • Aromatherapy
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1900

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 per person
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Pool fee: GBP 7.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Woodlands Dundee
Best Western Woodlands Hotel
Best Western Woodlands Hotel Dundee
Best Western Woodlands
BEST WESTERN Woodlands Hotel Dundee, Scotland
Best Western Dundee Woodlands
Best Western Dundee Woodlands Hotel Scotland
Dundee Woodlands Hotel Dundee
Best Western Dundee Woodlands Hotel Hotel
Best Western Dundee Woodlands Hotel Dundee
Best Western Dundee Woodlands Hotel Hotel Dundee

Best Western Dundee Woodlands Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 635 reviews
Rating 8 - Good. 213 out of 635 reviews
Rating 6 - Okay. 63 out of 635 reviews
Rating 4 - Poor. 29 out of 635 reviews
Rating 2 - Terrible. 10 out of 635 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Melanie

Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable and with great service and great food. Perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and Staff were first class
Stayed 1 night in Oct 2024

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
The charge for the pool was £7.50 per person per day which I think is too high especially since there was no sauna or steam room available.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay, just a minor hiccup on arrival, waste bin had not been emptied, bed had been sat or rumbled on it a bit & tea tray not stocked up. Dining room staff friendly & attentive at all meals, will stay again
Stayed 2 nights in Sep 2024

8/10 Good

James

Traveled with group
Stayed 2 nights in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service
It was a quiet location however the late night staff woke me up with their enthusiastic chatter during their smoke break in the middle of the night. Otherwise good experience.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
This Hotel is very disappointing for the area!
The receptionist had no customer service skills, was miserable, unfriendly and seemed annoyed when I asked her a few questions about size of room and if there was a lift to the top floor. I had to drag a heavy case up three flights of stairs as an older woman with no offer of help from staff. On reaching the start of the second flight, one of the housemaids saw me struggling so picked up case and carried it all the way up to my room luckily. The room was very small with a double bed. It was noisy with no double glazing windows that were hard to push up or down. The hotel needs refurbished and not up to a high standard for the prices they charge for the rooms. Definitely over priced and not good for this type of area in Broughty Ferry, Dundee. I never want to stay in this hotel ever again. Most of the staff are unprofessional and do not go the extra mile for their customers! I will never go back there again in the future. Dreadful experience overall.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable, friendly hotel with excellent facilities and reasonably priced food and beverages. We love it.
Stayed 1 night in Aug 2024

8/10 Good

Allen

Pleasant staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Bang average hotel. Just what you'd expect from a best western they're stuck in the 80s. Bar had good draught options. Gym and swim looked good but you have to pay for it. 15-20 minute walk to the beach which is nice. Eat at a lovely tapas place round that area.
Stayed 1 night in Aug 2024

10/10 Excellent

Chloe

Traveled with partner
Liked: Staff & service, property conditions & facilities
The only downfall about this hotel is when there is a wedding reception on and at 10/11 at night everyone is hanging out the front of the hotel being very loud but other than that really nice place to stay pool and spa facilities are amazing and the staff are very friendly
Stayed 2 nights in Aug 2024

2/10 Terrible

Scott

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible reception manager and maintenance lazy to say the least. Beds never made/towels full of holes and thin, everything shabby. Shower covered in black mould and smelly. Do yourself a favour and book elsewhere
Stayed 4 nights in Jul 2024

8/10 Good

Mary

Stayed 3 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

6/10 Okay

Ibrahim

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, restaurant and pub. Had I known earlier how nice, I would've booked a longer stay. Possibly the world's best Best Western. Wonderful.
Stayed 1 night in Jul 2024